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Lti Pestana Grand

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1 room 2 adults 0 children
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Lti Pestana Grand
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1,806 Reviews from our TripAdvisor Community

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Showing 1,465: English reviews
Edinburgh, United Kingdom
Reviewed 2 weeks ago via mobile

This was our first visit to Madeira, accompanied by our 2 friends with whom we have shared many holidays, including several in Pestana and Pousada hotels in Portugal. We all thought that this was one of the best run hotels we had stayed in so far, and all the hotel staff seemed to go out of their way to be...

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Helpful?
1Thank nai777
Maria_da_Paz_Garcia, General Manager at Lti Pestana Grand, responded to this review

Dear nai777, Thank you so much for your review and for this lovely words. It is in times like these that we are very proud of ourselves and specially because our clients enjoy being with us. We can not thank you enough! We will be waiting for your return. Our warm regards, The Pestana Grand team

London, United Kingdom
Reviewed 2 weeks ago

The hotel is beautiful with the most amazing gardens and surrounded by sea views. We have been coming for years now and thought I should mention how wonderful the hotel is. The staff could not be more welcoming and helpful. The ladies who tend the garden work so hard to maintain it to such a high level. The restaurants are...

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Helpful?
1Thank SimplyErica
Maria_da_Paz_Garcia, General Manager at Lti Pestana Grand, responded to this review

Dear SimplyErica, Thank you so much for your email and for choosing Lti Pestana Grand has you hotel in Madeira Island. It was our pleasure having you with us. Our gardens are very beautiful we do have a excellent team working on them. We will be waiting for your return in this beautiful island. Our warm regards, The Pestana Grand...

Reviewed 2 weeks ago

Great hotel with beautifully kept gardens and pool area. This was our 2nd visit, this time as a family of four where we had a fabulous 2 bedroom suite, each with it's own bathroom. A small kitchen area with oven and hob, refrigerator, microwave, toaster and kettle, ideal for making snacks and drinks. Lovely view from the balcony overlooking the...

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2Thank John N
Maria_da_Paz_Garcia, General Manager at Lti Pestana Grand, responded to this review

Dear John N, Thank you so much for your email and for choosing Lti Pestana Grand has you hotel in Madeira Island. It was our pleasure having you with us. We will be waiting for your return in this beautiful island. Our warm regards, The Pestana Grand team

Reviewed 2 weeks ago via mobile

The hotel is great. Open and airy. The spa is fantastic, well looked after clean and with great staff. Our room was large and very comfortable with a balcony that enjoyed the setting sun...beautiful. Breakfast is the best meal to take here, there are loads of options..not to be missed. Again very professional staff. Evening meals were another matter for...

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Helpful?
Thank Gill B
Maria_da_Paz_Garcia, General Manager at Lti Pestana Grand, responded to this review

Dear Gill B, Thank you so much for your email and for choosing Lti Pestana Grand has you hotel in Madeira Island. It was our pleasure having you with us, and we do agree that our breakfast is, actually, very good, we could not be prouder. We also apologize if in some aspects our stay was not so good. We...

Calgary, Canada
Reviewed 2 weeks ago

This is our second stay at this property and like the last visit everything was excellent. Opt for a sea view or partial sea view, we could not get one last time and we really like the view. The staff are simply outstanding and go out of their way to help. The breakfast is superb. The only suggestion I would...

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Helpful?
1Thank birtleman
Maria_da_Paz_Garcia, General Manager at Lti Pestana Grand, responded to this review

Dear birtleman, Thank you so much for this lovely review and for choosing Lti Pestana Grand has your hotel in Madeira Island. It was a pleasure having you in our hotel, and we hope to welcome you back. We will also take your suggestion for the ice machines. Our warm regards, The Grand team

Inverness
Reviewed 2 weeks ago

My parents have stayed in this hotel for many years and have really enjoyed it. We decided to surprise them this year and join them. We have just returned from a week here. The hotel, location, food, and staff were excellent. Our room was spacious with a fantastic sea view and over the beautiful hotel gardens. No extra charge for...

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1Thank InvernessBarney
Maria_da_Paz_Garcia, General Manager at Lti Pestana Grand, responded to this review

Dear InvernessBarney, Thank you so much for this lovely review. It was a pleasure having you and your parents in our resort, it was real special moment when you got all together. We were more than happy to help you with this surprise! If you consider ever returning to Madeira it would be our pleasure to welcome you again in...

Reviewed 3 weeks ago via mobile

This is the view from our bedroom, or not. We spoke to reception and they advised us to contact Owner Relations. We contacted Owner Relations and there are no spare rooms available. We did get the Seaview we asked for from the balcony however. A week or so prior to arrival we asked if they could book us a table...

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Helpful?
3Thank Dawn D
Maria_da_Paz_Garcia, General Manager at Lti Pestana Grand, responded to this review

Dear guest, Thank you for your review and for choosing Lti Pestana Grand has your hotel in Madeira. We are very sorry to know that in some aspects we did not correspond to your expectations. We also did reservations in lovely restaurants for the clients that could not go to ours, in order for them to have a wonderful time...

London, United Kingdom
Reviewed 3 weeks ago via mobile

This hotel can only be described as class the 5 stars are well represented , from the welcome you get, to cleanliness of the rooms to all surrounding . The buffet breakfast is all you need at the start of the day, a full loaded experience , fry up to fruit, everything you wanted. The room we had consisted of...

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1Thank jekyll2013
Maria_da_Paz_Garcia, General Manager at Lti Pestana Grand, responded to this review

Dear guest, Thank you so much for this lovely review. It was a pleasure having you in our resort and we hope to welcome you back in this beautiful Island. Our staff always try their best to make our clients happy. Our warm regards, The Grand team

Leeds, United Kingdom
Reviewed 3 weeks ago

Beautiful hotel, spotlessly clean friendly staff good food and manicured gardens. Most of our journey through Funchal was very well cared for, they obviously keep their visitors returning. Most of the clients in our hotel had been before to this hotel. We were given an upgrade to a suite of rooms as we had paid for a sea view and...

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Helpful?
1Thank Pam52Hughes
Maria_da_Paz_Garcia, General Manager at Lti Pestana Grand, responded to this review

Dear Pam52Hughes, Thank you so much for this lovely review. It was a pleasure having you in our resort and celebrate your anniversary! Our staff always try their best for your guests, we do it with all our hearts. Madeira and the Grand will be waiting for your return! Our warm regards, The Grand team

Bath, United Kingdom
Reviewed 3 weeks ago via mobile

We enjoyed a lovely week here. Good service, good breakfast. Rooms all a good size and beds comfortable. The hotel is supposed to have wifi in all rooms - we had wifi in the bathroom but nowhere else. Clean, excellent views, lovely gardens, front of house friendly and helpful. I agree that this isn't 5* by UK standards, but for...

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Helpful?
Thank Laurence_not_larry
Maria_da_Paz_Garcia, General Manager at Lti Pestana Grand, responded to this review

Dear Laurence_not_larry, Thank you so much for your review and for choosing Pestana Grand has your hotel to stay in Madeira Island. We are more than happy to know that you have enjoyed your stay with us. We will verify what is the problem in the internet in your room´s area, to make sure it will not happen again. It...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The LTI Pestana Grand, one of the best and most prestigious hotels in Madeira, is also undoubtedly one of the best located. Sitting at the top of the Ponta da Cruz seacliff, it provides a superb view of the Atlantic Ocean and Cabo Girão. ... more   less 

Additional Information about Lti Pestana Grand

Address: Rua Ponta da Cruz, 23, Funchal, Madeira 9000-103, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $132 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lti Pestana Grand 5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Pestana Grand Funchal
Hotel Pestana Grand
Pestana Grand Hotel
Pestana Grand Madeira
Lti Pestana Grand Funchal, Madeira
Hotel Style:
#3 On the Beach Hotel in Funchal
#6 Family Hotel in Funchal
#11 Spa Hotel in Funchal
#11 Romantic Hotel in Funchal
#12 Business Hotel in Funchal
#16 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Lti Pestana Grand staff and other travellers.
107 questions
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Questions? Get answers from Lti Pestana Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1310 was an excellent room with amazing views at the sea!”
604veec, 24 Apr 2017 | Read review
“If you go as a family choose two connecting rooms instead of a suite. They have better views. Even the first floor have great views.”
Margarida74, 19 Apr 2017 | Read review
“Worth paying the extra for a sea view”
WTPlus, 17 Apr 2017 | Read review
“Sea view rooms above ground floor will not surprisingly have the better views.”
, 15 Apr 2017 | Read review
“Always ask for sea view.”
SimplyErica, 11 Apr 2017 | Read review
5 of 5