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The Residence

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Rua Gorgulho 2, Funchal, Madeira 9004-537 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$205
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Free cancellation until 12/07/22
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US$205
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US$180
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Traveller (567)
Room & Suite (282)
Dining (229)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 19/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 19/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 99 hotels in Funchal
Location
Cleanliness
Service
Value
Travellers' Choice
Occupying the west wing of the Vila Porto Mare resort, The Residence enjoys the use of all its facilities and a real sense of community. A wide selection of carefully furnished and fully equipped apartments where comfort is our motto. The 99 units divided into studios, one and two bedroom apartments are decorated with a touch of exoticism. The Residence apartments combine views over the ocean with tropical gardens.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Mini golf
Tennis court
Babysitting
Parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Billiards
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Private balcony
Room service
Safe
Kitchenette
Kitchenware
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, German, Portuguese
1155Reviews44Q+A100Room tips
Traveller rating
  • 965
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  • 28
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  • 7
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Popular mentions
Babyl0n2 wrote a review 18 Jan
Southampton, United Kingdom1 contribution
We first stayed here in 2015 and have not wished to stay anywhere else since. The hotel suits us because of its friendly relaxing atmosphere. There are more facilities than we actually use but the fact that there is a great choice of pools, restaurants and bars means we can make choices to suit our need or mood every time we visit. The hotel is in a good location with plenty of great restaurants nearby and a good bus service into the main centre of Funchal.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Lícia Ferreira, Serviços ao cliente/atendimento at The Residence
Responded yesterday
Dear Babyl0n2, Thank you very much for your review and classification! We are glad to know that we are still your first choice and have met once again your expectations. Obrigada! Thank you for choosing The Residence Hotel and we look forward to welcoming you back soon to our beautiful Madeira Island! Best Regards, Lícia Ferreira Guest Relations
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Mick H wrote a review 17 Jan
Rochdale, United Kingdom46 contributions23 helpful votes
Great location, friendly staff, facilities fantastic, especially the pools, amazing gardens, range of restaurants and of food to suit all, what is there not to like. Happy hour cocktails, yum yum Booked already for June
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Lícia Ferreira, Serviços ao cliente/atendimento at The Residence
Responded yesterday
Dear 576mickh, We would like to thank you for your comments and for choosing The Residence Hotel for your stay in Funchal. It is with great pleasure that we read your review that in simple words says a lot about our hotel and our team. Thank you! In this way, it is wonderful to hear how our teams’ daily dedication and efforts to serve our guests made such a good impression in your stay. Your feedback is greatly appreciated and will inspire all of us to continue to strive towards the outstanding customer service. We look forward to welcoming you back to our beautiful Madeira Island next June. Until there, we wish you all the best! Kind Regards Lícia Ferreira Guest Relations
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Casualtrave11er wrote a review 17 Jan
Espoo, Finland7 contributions2 helpful votes
Nice, clean and spacy apartments, comfortable beds, lovely view, fantastic pool area, free car-park, many restaurants in the neighborhood, not too far from the center, nice walking route along the sea shore. Good value for the money. Only minus was the air conditioning, which was a bit noisy for a light sleeper.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Lícia Ferreira, Serviços ao cliente/atendimento at The Residence
Responded 3 days ago
Dear Casualtrave11er, We would like to thank you for your comments and for choosing The Residence Hotel for another stay in our beautiful Madeira Island. We are glad to know that we are still your first choice and have met once again your expectations. Your feedback is greatly appreciated and will inspire all of us to continue to strive towards the outstanding customer service. Best Regards Lícia Ferreira Guest Relations
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jencopel wrote a review 11 Jan
Driffield, United Kingdom1 contribution
We enjoyed our stay here very much & can't wait to come back. Everything was lovely We especially appreciated the free secure parking under the building and easy access to the supermarket, making our own meals and the maid service Lovely place to be thank you x
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Lícia Ferreira, Serviços ao cliente/atendimento at The Residence
Responded 1 week ago
Dear jencopel, It is so great to receive your compliments and to see how you have enjoyed your stay at The Residence Hotel. We are delighted that your words are an outcome of the effort, dedication and kindness that all our teams put in serving our guests. Thank you for your choice and we hope to have the privilege of welcoming you soon in our beautiful Madeira Island! With our best wishes, Lícia Ferreira Guest Relations
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Wendy C wrote a review 5 Jan
2 contributions1 helpful vote
Good location, but areas pool very cold, first day in room all fingerprints on windows, not cleaned properly everyday, even though we are very tidy, so was not much for maid to do except make bed, clean bathroom. floor was dirty all week, found ants in cutlery tray. if had mop /bucket would of cleaned myself. Outside pool area glasses etc left overnight sometimes until the following evening. Gardens kept very well team always upkeep.
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Lícia Ferreira, Serviços ao cliente/atendimento at The Residence
Responded 2 weeks ago
Dear wendycO6993AQ, Thank you for taking the time to write this review and for choosing the Residence Hotel for your stay on our beautiful Madeira Island! Customer satisfaction is a PortoBay Group prime concern, and we truly feel sorry that you were not completely satisfied with your experience, concerning the aspects that you have mentioned. We deeply apologize for not delivering this time the service that you really deserve and that we are honored in offering. In this way, our management team will take your comments under the very best consideration as we continually work to improve our guests’ experience based on your feedback. On the other hand, we thank you for mentioning and valuing our beautiful and unique garden as well as all the work and efforts of its working team! Once again, we appreciate the time spent in sharing your concerns, and it is our hope that you will give us the opportunity to attend you better in the near future to provide you with the services that so many of our guests have become fond of. Best Regards Lícia Ferreira Guest Relations
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PRICE RANGE
US$139 - US$204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
porto mare residence funchal, porto mare residence hotel funchal
FORMERLY KNOWN AS
The Residence
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
99
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Frequently Asked Questions about The Residence
Which popular attractions are close to The Residence?
Nearby attractions include Madeira Mandolin Orchestra (0.5 km), Passeio Público Marítimo e Jardins do Lido (0.1 km), and Jardim Panorâmico (0.2 km).
What are some of the property amenities at The Residence?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Residence?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Residence?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Residence?
Yes, free parking is available to guests.
What are some restaurants close to The Residence?
Conveniently located restaurants include Indian Palace Restaurant, MadMarket Restaurante, and Sabor da India.
Are there opportunities to exercise at The Residence?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Residence have an airport shuttle?
Yes, The Residence offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Residence have airport transportation?
Yes, The Residence offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Residence?
Yes, dry cleaning and laundry service are offered to guests.
Does The Residence offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.