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Pestana Palacio do Freixo

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#5 of 103 Hotels in Porto
Certificate of Excellence
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Pestana Palacio do Freixo
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1,588 Reviews from our TripAdvisor Community

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Braga District, Portugal
Reviewed yesterday NEW

We spent the weekend in Palacio do Freixo and all hotel facilities and overall environment, contributed to a wonderful stay in Porto. The staff is friendly and very professional, the hotel conditions are very good, rooms are comfortable and outside gardens and areas, worth to visit and enjoy. Fully recommended and a good deal in terms of quality vs. cost

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Helpful?
Thank axopi
Champlin, Minnesota
Reviewed 3 days ago NEW

The palace part was gorgeous, and the room in the old factory was comfortable, clean, quiet, and dark at night (full shower!). Dinner in the restaurant was delicious, as were the wonderful buffet breakfasts. Bar staff was knowledgeable and fun to talk to. It felt like all the staff were genuinely interested in helping us get what we needed, whether...

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Helpful?
Thank Jessica L
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Jessica L, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Thame, United Kingdom
Reviewed 5 days ago NEW

My wife and I stayed for three nights mid-March. We don't understand some of the nagtive reviews!..The room was large and very comfortable, and a service to match. The buffet breakfast included everything you might want for a good breakfast, both hot and cold food. We also had dinners at the main restaurant and the bar. All is excellent, the...

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Helpful?
Thank Faz99
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Faz99, Thank you very much for your comments; it is a pleasure to know that you enjoyed your stay at Palácio do Freixo. We are looking forward to see you again! Warmest regards, Paula Coutinho

Stockholm, Sweden
Reviewed 1 week ago

We did really love the beautiful palace and and the SPA. The room were very awful, we could not stand the green/brown colour. The beds and breakfast was very good. The food at the restaurant was not worth it.

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Helpful?
Thank Maud Birgitta H
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Maud Birgitta H, Thank you very much for your feedback and to give us the opportunity to improve. We are sorry if the room and our restaurant did not meet your expectations, your comments were already forwarded to our management and we are sincerely grateful for bringing those to our attention. We hope we can receive your visit again...

Richardson, Texas
Reviewed 1 week ago

Stayed two nights at this hotel during our recent visit to Porto. Although it is a 10 minute drive from the Main city attractions, you won't regret it. The staff was very friendly and professional and very attentive.

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Helpful?
Thank Karunakar G
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Karunakar G, We genuinely appreciate your feedback. It is a delight to know that you enjoyed your stay. We wish you a pleasant day and we are looking forward to see again! Warmest regards, Paula Coutinho

Montreal, Canada
Reviewed 1 week ago

This is an outstanding property right on the beautiful Douro river. The renovation was masterfully done and the staff take great pride in their work. Historic, inspirational and great value for true five-star service. Outstanding experience!

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Helpful?
Thank Christopher S
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Christopher S, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Indianapolis, Indiana
Reviewed 1 week ago

We had a short but fantastic experience at this hotel! This historical Palacio is incredible beautiful with a great location Staff was amazing very professional and friendly going above and beyond to satisfy us

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Helpful?
Thank Corina L
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Corina L, Thank you very much for your comments; it is a pleasure to know that you enjoyed your stay at Palácio do Freixo. We are looking forward to see you again! Warmest regards, Paula Coutinho

Ottawa, Canada
Reviewed 1 week ago

Our stay at Palacio de Freixo was awesome! Staff are helpful, polite and efficient. They share information which made our visit of Porto worry free. The octopus meal was to be remembered. And the breakfast is a joy. No, really! It was a dream stay. Do watch on how to get onto the property. The location is perfect, the drive...

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Helpful?
2Thank Duquesa6111
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Duquesa6111, Thank you very much for your comments; it was a great pleasure to welcome you at our beautiful Palace. We wish you a great day and until next time! Warmest regards, Paula Coutinho

Warsaw, Indiana
Reviewed 1 week ago

Upon arrival we were welcomed and offered a glass of port. The staff was very attentive and willing to provide suggestions of places to dine and also ensuring we saw the important sites. Our room was very comfortable with a lovely pill top bed and a leather couch to relax on. The grounds were beautiful and the flowers and trees...

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Helpful?
1Thank Canada62
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Canada62, We genuinely appreciate your feedback. It is a delight to know that you enjoyed your stay. We wish you a pleasant day and we are looking forward to see again! Warmest regards, Paula Coutinho

Reviewed 1 week ago

Location is great the service is outstanding the rooms are generous and confortable great SPA, will come back in the summer to try the outdoors pool. Porto is a great place to visit with great architecture this place should be on the mandatory routes the recuperation of the old manor house is briliant.

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2Thank miguel M
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear miguel M, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This hotel is situated by Porto's Douro River in a restored 18th-century Baroque building. It offers grand public areas with original architecture. Rooms at Pestana Palacio do Freixo are spacious, air-conditioned and have a separate seating area. Bathrooms include luxury amenities and a hairdryer. Some rooms offer Douro River views. Guests can relax on a sun lounger next to the Palacio Do Freixo's outdoor infinity pool which overlooks the river. The restaurant Palatium serves a daily buffet breakfast cooked with fresh ingredients. Guests can order light snacks at the pool or evening cocktails at the hotel's bar. The hotel is situated 2.5 km from the Dolce Vita Shopping Area and 1 km from Campanha Train Station. Porto Airport is a 20-minute drive away. ... more   less 

Additional Information about Pestana Palacio do Freixo

Address: Estrada Nacional 108, 206 | Campanha, Porto 4300-316, Portugal (Formerly Pousada do Porto - Freixo Palace Hotel)
Region: Portugal > Northern Portugal > Porto District > Porto
Price Range: $233 - $569 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Palacio do Freixo 5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Palacio Do Freixo Hotel Porto
Hotel Style:
#1 Family Hotel in Porto
#2 Romantic Hotel in Porto
#4 Business Hotel in Porto
#4 Spa Hotel in Porto
#5 Luxury Hotel in Porto
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Palacio do Freixo staff and other travellers.
28 questions
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Questions? Get answers from Pestana Palacio do Freixo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riverside view is great”
 of 5 bubbles miguelm783, 13 Mar 2017 | Read review
“Choose a superior room with a river view”
 of 5 bubbles gore_david, 12 Feb 2017 | Read review
“Facing the River and higher the better”
 of 5 bubbles HarryH459, 19 Jan 2017 | Read review
“Make sure your room has a nice view of the Douro River”
 of 5 bubbles Jorge_Novis, 7 Jan 2017 | Read review
“Most overlook the river so ask for that.”
 of 5 bubbles FlyLow, 6 Jan 2017 | Read review
5 of 5