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Pestana Palacio do Freixo

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1,514 Reviews from our TripAdvisor Community

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Showing 697: English reviews
Bristol, United Kingdom
Reviewed 4 days ago NEW

Based on photos on the web I thought this looked beautiful. Unfortunately it was not explained that the bedrooms were not in the palace but in an adjoining building which was a converted grain factory. The rooms were modern and completely without character and very dark colours. The corridors were painted dark brown and very dingy. The rooms in the...

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Thank rosalind e
Paris, France
Reviewed 6 days ago NEW

Few weeks ago, my parents decided to visit Porto and choose to stay in the Pestana Palacio do Freixo… I am glad they did! I decided to surprise them with some gifts and I contact the hotel few days before them stay. Paula at the front desk was so helpful, she answered my email quickly and provide some great idea...

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1Thank leftyouareview
Sydney, Australia
Reviewed 1 week ago

Great service, stunning views of the Douro and a helpful concierge. The shuttle service works well, and there is a heated indoor pool, to go along with the outside pool. I would return if in Porto again.

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Thank DMulvee
Tn
Reviewed 1 week ago via mobile

Friendly staff, very eager to help. Nice room. We didn't get a riverview one. A little confusing to navigate indoors, since the rooms are in a different building than the reception and the restaurant. Very good breakfast, with good selection of cheese, ham, breads, fruits, etc

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Thank Paul C
Sao Paulo, SP
Reviewed 1 week ago

My wife and I spent 3 nights at this hotel during the last summer. It was a fantastic experience! Perfect location with great views of the Douro River, very good restaurant (for both breakfast and dinner), clean room, nice staff. For those who like running/jogging, the hotel is an excellent starting point for a run alongside the Douro River.

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Thank Jorge_Novis
Huntsville, Alabama
Reviewed 1 week ago

We stopped over for one night on the way up the Douro to the wineries. The Palacio do Freixo is an old factory hard on the banks of the river. It has been extensively renovated and reworked into a boutique hotel, one of the fabulous Pestanas found throughout Portugal. We loved the room, even though it was a bit of...

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Thank FlyLow
Vila Nova de Gaia, Portugal
Reviewed 1 week ago

First time there is 2010 for a Valentines lunch, feel in love with the place. Return in 2012 for our wedding ! The place is great, the food is unbelievable and the service without words. Rooms are very good.

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Thank HRJQ
Sydney, Australia
Reviewed 2 weeks ago via mobile

This was a treat for us and worth every euro! Amazing grounds and service. We got upgraded so our room was overlooking the main palace and if we leant in we could see the river.the indoor pool and saunas were excellent. Room service was acceptable but a bit expensive. The buffet breakfast was on point with great variety and in...

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Thank Sophie A
Washington DC, District of Columbia
Reviewed 2 weeks ago

The hotel is truly lovely, with an incredible and romantic view of the river. The common areas are wonderful and the bar and restaurant service are great. As noted in other reviews the hotel is about 10 minutes cab ride to the inner city. However, the front desk staff seem to lack the service ethos befitting such a wonderful hotel....

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Thank DCMomInChief
New York City, New York
Reviewed 2 weeks ago

The rooms are not very nice. We were given a room at the level of the check in area and the windows are on the driveway. They were kind enough to transfer to the 5th floor for a larger room. The rooms are comfortable but nothing special. Breakfast is so so and the coffee was terrible. A bit away from...

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Thank nerouc

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This hotel is situated by Porto's Douro River in a restored 18th-century Baroque building. It offers grand public areas with original architecture. Rooms at Pestana Palacio do Freixo are spacious, air-conditioned and have a separate seating area. Bathrooms include luxury amenities and a hairdryer. Some rooms offer Douro River views. Guests can relax on a sun lounger next to the Palacio Do Freixo's outdoor infinity pool which overlooks the river. The restaurant Palatium serves a daily buffet breakfast cooked with fresh ingredients. Guests can order light snacks at the pool or evening cocktails at the hotel's bar. The hotel is situated 2.5 km from the Dolce Vita Shopping Area and 1 km from Campanha Train Station. Porto Airport is a 20-minute drive away. ... more   less 

Additional Information about Pestana Palacio do Freixo

Address: Estrada Nacional 108, 206 | Campanha, Porto 4300-316, Portugal (Formerly Pousada do Porto - Freixo Palace Hotel)
Region: Portugal > Northern Portugal > Porto District > Porto
Price Range: $209 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Palacio do Freixo 5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Palacio Do Freixo Hotel Porto
Hotel Style:
#1 Family Hotel in Porto
#2 Romantic Hotel in Porto
#4 Business Hotel in Porto
#4 Spa Hotel in Porto
#5 Luxury Hotel in Porto
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Palacio do Freixo staff and other travellers.
27 questions
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Questions? Get answers from Pestana Palacio do Freixo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room has a nice view of the Douro River”
 of 5 bubbles Jorge_Novis, 7 Jan 2017 | Read review
“Most overlook the river so ask for that.”
 of 5 bubbles FlyLow, 6 Jan 2017 | Read review
“Room with river view ;)”
 of 5 bubbles HRJQ, 6 Jan 2017 | Read review
“ask for a top floor with a river view. the river view is what makes the hotel”
 of 5 bubbles DCMomInChief, 4 Jan 2017 | Read review
“Avoid ground floor. Best would be waterfront view”
 of 5 bubbles nerouc, 3 Jan 2017 | Read review
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