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Pestana Palacio do Freixo

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#5 of 104 Hotels in Porto
Certificate of Excellence
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Pestana Palacio do Freixo
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1,634 Reviews from our TripAdvisor Community

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There are newer reviews for Pestana Palacio do Freixo
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Showing 743: English reviews
Los Angeles, California
Reviewed 2 weeks ago

We recently toured Portugal for two weeks and stayed at six different Pousadas throughout the nation and this was our least favorite and was rather disappointing. It was the most costly. We stayed two nights. Though the original palace building is luxurious and sumptuous, it's the next door building that housed our bedroom and it's somewhat of a comedown -...

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1Thank David B
Lisbon, Portugal.
Reviewed 3 weeks ago

Very romantic cosy rain in a fantastic palace well recovered. We found the warm of the very friendly and caring staff together with the sun in the goldness of the palace and the room. Very nice location and romantic view. Thanks

Review collected in partnership with this hotel
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Thank ricardo-pereira1975L
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear ricardo-pereira1975L, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Norwich, United Kingdom
Reviewed 3 weeks ago

Sumptuous surroundings.The garden over looks the river. The junior suite was enormous and exceedingly well furnished. The bed linen was beautiful. Excellent staff. Jose Almeida the barman was so pleasant and efficient. You must taste his special cocktail. A great place to stay for a holiday.

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Thank anneelizabethb2017
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear anneelizabethb2017, Thank you very much for your comments; it was a great pleasure to welcome you at our beautiful Palace. We wish you a great day and until next time! Warmest regards, Paula Coutinho

Reviewed 3 weeks ago

Arrived mid morning in glorious sunshine and was told our room would be ready within the hour, we were ushered into the breakfast room and offered the most beautiful pastries and coffee served in one of the splendorous rooms overlooking the River Douro, after a lovely walk around the grounds our room was ready with beautiful views over the garden....

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Thank Ian H
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Ian H, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Reviewed 3 weeks ago via mobile

I can't fault this hotel, the place is beautiful and the service excellent, but the location really is unfortunate. Very run down area, off of a very busy street, not pedestrian friendly. Short and cheap cab ride to the centre (5 min, 7 euro) but I'm the type that likes to walk and I felt uncomfortable whenever we did. We...

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Thank Nadine A
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Nadine A, Thank you very much for your comments; it is a pleasure to know that you enjoyed your stay at Palácio do Freixo. We are looking forward to see you again! Warmest regards, Paula Coutinho

London, United Kingdom
Reviewed 3 weeks ago

Myself and my partner stayed in the hotel for one night at the end of March. The hotel is very beautiful, a former merchant's palace. The atmosphere was very welcoming and all the staff could not have been more helpful. It offered complementary spa facilities which were of high quality. The price was also very reasonable. The hotel is some...

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Thank Sean H
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Sean H, Thank you very much for your comments; it was a great pleasure to welcome you at our beautiful Palace. We wish you a great day and until next time! Warmest regards, Paula Coutinho

Toronto, Canada
Reviewed 3 weeks ago

we could not have asked for a better experience/ hotel for our trip to Porto. we would go back in a heartbeat. from our arrival to our departure we were welcomed and made to feel very special. i love this place!

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Thank vladimirsF6971KI
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear vladimirsF6971KI, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Basel, Switzerland
Reviewed 4 weeks ago via mobile

We had a lovely stay in one of the suites of the hotel. The service and the staff is amazing, very friendly and very helpful. The welcome for each guest is lovely port wine, delicious. The location outside of the town is a plus, it's calm and ideal to relax and still it's simple to get to the city centre...

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Thank sebastiang888
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear sebastiang888, Thank you very much for your comments and to give us the opportunity to improve. Your suggestions regarding the room and the restaurant were already forwarded to our management, thank you very much bringing those to our attention. We hope we can receive your visit again in the near future. Warmest regards, Paula Coutinho

Reviewed 4 weeks ago

We stayed here on the last day of our honeymoon before flying back to the states..this place is amazing. You truly get the royalty treatment. The hotel has a garden, an indoor pool/outdoor pool and a comp. shuttle service to the heart of Porto which is not too far. It allows you to have the best of both worlds, a...

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Thank JJBarretto
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear JJBarretto, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Reviewed 4 weeks ago

Really loved this place, it is stunningly beautiful with gorgeous decor and sumptuous public areas to lounge around in. It's right on the Douro river so views are very nice and it is slightly out of the centre so a bit quieter. It only took 10 mins though by taxi to get to the centre, so don't be put off...

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Thank TheONLYNikitaFox
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear TheONLYNikitaFox, Thank you very much for your comments; it was a great pleasure to welcome you at our beautiful Palace. We wish you a great day and until next time! Warmest regards, Paula Coutinho

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This hotel is situated by Porto's Douro River in a restored 18th-century Baroque building. It offers grand public areas with original architecture. Rooms at Pestana Palacio do Freixo are spacious, air-conditioned and have a separate seating area. Bathrooms include luxury amenities and a hairdryer. Some rooms offer Douro River views. Guests can relax on a sun lounger next to the Palacio Do Freixo's outdoor infinity pool which overlooks the river. The restaurant Palatium serves a daily buffet breakfast cooked with fresh ingredients. Guests can order light snacks at the pool or evening cocktails at the hotel's bar. The hotel is situated 2.5 km from the Dolce Vita Shopping Area and 1 km from Campanha Train Station. Porto Airport is a 20-minute drive away. ... more   less 

Additional Information about Pestana Palacio do Freixo

Address: Estrada Nacional 108, 206 | Campanha, Porto 4300-316, Portugal (Formerly Pousada do Porto - Freixo Palace Hotel)
Region: Portugal > Northern Portugal > Porto District > Porto
Price Range: $293 - $632 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Palacio do Freixo 5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Palacio Do Freixo Hotel Porto
Hotel Style:
#1 Family Hotel in Porto
#2 Romantic Hotel in Porto
#4 Spa Hotel in Porto
#4 Business Hotel in Porto
#5 Luxury Hotel in Porto
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Palacio do Freixo staff and other travellers.
29 questions
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Questions? Get answers from Pestana Palacio do Freixo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Level 0”
Vmartinussi, 23 Apr 2017 | Read review
“Request views of the river, or patio connecting to Palace.”
Listu, 16 Apr 2017 | Read review
“All rooms are good”
donaldh956, 12 Apr 2017 | Read review
“Best views high up.”
ianh410, 4 Apr 2017 | Read review
“Ask for a view of the river.”
seanh861, 2 Apr 2017 | Read review
5 of 5