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Pestana Palacio do Freixo

HotelsForEveryoneUS$258*
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#5 of 104 Hotels in Porto
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$324*
US$258*
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US$275*
US$293*
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Pestana Palacio do Freixo
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1,655 Reviews from our TripAdvisor Community

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Showing 752: English reviews
London, United Kingdom
Reviewed 18 June 2016

This a lovely place to stay - beautifully restored palace with excellent bedrooms in a former warehouse. Great public areas and very attentive and polite staff. Only slightly let down by the bedroom not having suitcase rests and it taking until late afternoon for the rooms to be serviced.

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Helpful?
Thank Hailmary1956
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Hailmary1956, Thank you very much for your comments; it is a pleasure to know that you enjoyed your stay at Palácio do Freixo. Regarding the servicing, we have informed our Manager and we sincerely thank you for your suggestion. We are looking forward to see you again! Warmest regards, Paula Coutinho

Ulverston, United Kingdom
Reviewed 17 June 2016

If you ever wish to stay in a real palace this is the place .for not to much more than you would pay at a regular type hotel you could stay in this ex palace/museum right on the river Douro .staff were very attentive,booking in was great with a nice touch of chilled port while this was happening.40 minute walk...

Review collected in partnership with this hotel
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1Thank leeandlyn
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Leeandlyn, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Bradenton, Florida
Reviewed 15 June 2016

We stayed in this gorgeous, beautiful Hotel while in Portugal in May 2016. What a wonderful experience. From the doorman, to the front reception area, to the kind and patient staff we felt like royalty! The building itself looks and feels like a castle .... riverside and all! Our room on the 4th floor, overlooked the infinity pool which overlooked...

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2Thank Joan F
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Joan F, Thank you very much for your comments; it was a great pleasure to welcome you at our beautiful Palace. We wish you a great day and until next time! Warmest regards, Paula Coutinho

Paris, Canada
Reviewed 13 June 2016

We arrived at our hotel to be greeted by a welcoming doorman, who whisked us in to reception, where we were offered a refreshing drink while signing in. While I signed in, the doorman had taken our luggage from our car, and prepared to have us taken to our room. Along the way, we were shown a few of the...

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Helpful?
Thank RoverPeter20
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear RoverPeter20, Thank you very much for your comments; it is a pleasure to know that you enjoyed your stay at Palácio do Freixo. We are looking forward to see you again! Warmest regards, Paula Coutinho

Crowborough, United Kingdom
Reviewed 11 June 2016

This is an interesting quality hotel - an old palace linked to a smartly converted factory with a riverside position. Bedrooms, spa, pool & gym are in the factory and the palace houses the reception, dining, bar and conference areas. The staff are very helpful and speak excellent English. They booked our golf and provided maps to help us get...

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Thank sagatourist
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Sagatourist, Thank you very much for your useful feedback. We are happy to hear that you enjoyed our facilities. We are sincerely sorry for the inconveniences you experienced during your stay, our management was already informed and we will act accordingly to prevent this from repeating. Once again, we thank you for your comments and to give us the...

Calgary, Canada
Reviewed 10 June 2016

The hotel is very beautiful, and the grounds are lovely. Set by the river, it is in a great location. The staff were excellent, professional and courteous. We enjoyed sitting in the pool bar area, the staff there were friendly and made a lovely sangria.

Review collected in partnership with this hotel
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Thank charlenel116
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Charlenel116, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Dublin, Ireland
Reviewed 9 June 2016 via mobile

We stayed here over the Bank Holiday weekend and were very impressed from the minute we arrived. A glass of port on arrival set the tone! The receptionist, porter and all of the staff couldn't have been more helpful. The outdoor and indoor pools were heavenly, the room was spacious and the view was bliss. Dinner and breakfast didn't disappoint...

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Thank sazzw
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Sazzw, We genuinely appreciate your feedback. It is a delight to know that you enjoyed your stay. We wish you a pleasant day and we are looking forward to see again! Warmest regards, Paula Coutinho

Denver, Colorado
Reviewed 8 June 2016

Portugal’s pousadas (government-owned hotels) are housed in renovated structures ranging from castles to convents. The Pousada Palacio do Freixo in Porto inhabits two repurposed buildings: the elegant public rooms are in a restored 19th-century palace, and the contemporary sleeping rooms occupy a former factory next door. Located beside the Douro River only 4 kilometers from downtown, the pousada offers a...

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Helpful?
Thank Iamcurioustraveler
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Iamcurioustraveler, Thank you very much for your comments; it was a great pleasure to welcome you at our beautiful Palace. We wish you a great day and until next time! Warmest regards, Paula Coutinho

Newark-on-Trent, United Kingdom
Reviewed 6 June 2016

splendid hotel and great service. On arrival at Porto out driver and other guests made it known to us that we would love our stay at this hotel and so it proved. Our thanks to the staff especially Concierge Antonio

Review collected in partnership with this hotel
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Thank 999neginb
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear 999neginb, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Auckland Region, New Zealand
Reviewed 5 June 2016

It was an experience ; expensive but the service and surroundings was 1st class ; the staff couldnot help you more ; room was large with all amenities; commom rooms were amazing ; it takes about 5km (45 mins ) to walk along the river to the city bridges , or taxi in 5 minutes

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1Thank 490billyp
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear 490billyp, We genuinely appreciate your feedback. It is a delight to know that you enjoyed your stay. We wish you a pleasant day and we are looking forward to see again! Warmest regards, Paula Coutinho

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This hotel is situated by Porto's Douro River in a restored 18th-century Baroque building. It offers grand public areas with original architecture. Rooms at Pestana Palacio do Freixo are spacious, air-conditioned and have a separate seating area. Bathrooms include luxury amenities and a hairdryer. Some rooms offer Douro River views. Guests can relax on a sun lounger next to the Palacio Do Freixo's outdoor infinity pool which overlooks the river. The restaurant Palatium serves a daily buffet breakfast cooked with fresh ingredients. Guests can order light snacks at the pool or evening cocktails at the hotel's bar. The hotel is situated 2.5 km from the Dolce Vita Shopping Area and 1 km from Campanha Train Station. Porto Airport is a 20-minute drive away. ... more   less 

Additional Information about Pestana Palacio do Freixo

Address: Estrada Nacional 108, 206 | Campanha, Porto 4300-316, Portugal (Formerly Pousada do Porto - Freixo Palace Hotel)
Region: Portugal > Northern Portugal > Porto District > Porto
Price Range: $288 - $617 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Palacio do Freixo 5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Palacio Do Freixo Hotel Porto
Hotel Style:
#1 Family Hotel in Porto
#2 Romantic Hotel in Porto
#4 Spa Hotel in Porto
#4 Business Hotel in Porto
#5 Luxury Hotel in Porto
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Palacio do Freixo staff and other travellers.
30 questions
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Questions? Get answers from Pestana Palacio do Freixo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to book a balcony suite!”
913keithr, 16 May 2017 | Read review
“Avoid Level 0”
Vmartinussi, 23 Apr 2017 | Read review
“Request views of the river, or patio connecting to Palace.”
Listu, 16 Apr 2017 | Read review
“All rooms are good”
donaldh956, 12 Apr 2017 | Read review
“Best views high up.”
ianh410, 4 Apr 2017 | Read review
5 of 5
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US$258* /night
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HotelQuicklyUS$324
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Prices are for 1 room, 2 adults
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