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All reviewsthe rivergreat locationjunior suiteold buildingtaxi standmodern hotelhotel restaurantport lodgesbathroom floordom luis bridgeshort walkbars and restaurantsstreet sidenoise from the streetstayed here for three nightsport tastingrooms are small
Overall dissatisfied. Initially our room was subpar. It smelt of smoke, the shower was broken,and WiFi connection was terrible. After raising our concern the staff upgraded us immediately. The second day of our stay, we were informed we would be able to purchase room service...More
1 Thank Kelly S
Response from RRSS_GC, Director de Relaciones con Clientes at Carris Porto RibeiraResponded 4 weeks ago
Thank you very much for commenting on your stay with us. We want to apologize for the missunderstunding regarding the room service on New Year’s Eve. Although at first this service was going to be offered regularly, we were informed at the last minute that...More
All good. Great example of how properly to restore/reuse an old warehouse building. Large clean room, very modern, great view.
Extremely helpful concierge and desk staff who easily assisted in completing some of our plans.
Only negative was there is only one elevator and it...More
We really like this hotel for lots of reasons the location, the friendly staff, excellent breakfast and cleanliness. However this time we were in the new part in room 230 which is just too small, we struggled to get past the end of the bed...More
1 Thank Patricia C
Response from RRSS_GC, Director de Relaciones con Clientes at Carris Porto RibeiraResponded 18 January 2018
Thank you very much for your review. First of all, we want to thank you for choosing us on a second visit. We are sorry to know you found your room slightly small. If we had known about this during your stay, we would have...More
Great location, one street back from river.
Stayed with another couple for 3 nights early October. We had junior suites at top of the building. These were pretty charmless and bland. Our room had one small window looking in to the Main Street. The room...More
1 Thank LDNTraveller2014
Response from RRSS_GC, Director de Relaciones con Clientes at Carris Porto RibeiraResponded 21 December 2017
Thank you very much for your review. We want to apologize for the inconvenieces related with the works we carried out in our building. They are already finished and we are currently offering new and improved spaces as well as new rooms, many of them...More
Very friendly staff, perfect location in city center. Room with beautiful view on river and bridge. Breakfast was tasteful and good. Lobby area nice for relaxed drink, but also a comfortable business area to do some working.
Response from RRSS_GC, Director de Relaciones con Clientes at Carris Porto RibeiraResponded 20 December 2017
Thank you very much for your kind review. We are glad to know you enjoyed your stay with us and hope we can welcome you back again very soon.
You can either go by metro to sao bento station or use uber instead (we used uber a lot in porto). The hotel is a 5-7 min walk from sao bento station therefore not the best alternative if you carry lots of luggage and it's... More
You can either go by metro to sao bento station or use uber instead (we used uber a lot in porto). The hotel is a 5-7 min walk from sao bento station therefore not the best alternative if you carry lots of luggage and it's raining. But we found it ok to walk with just our hand luggage as it is downhill from sao bento.
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"While work is being conducted I would request a front facing room"