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Sheraton Porto Hotel & Spa

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#9 of 101 Hotels in Porto
Certificate of Excellence
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Sheraton Porto Hotel & Spa
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1,824 Reviews from our TripAdvisor Community

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Showing 767: English reviews
Antwerpen
Reviewed 5 December 2013

The hotel is beautiful and fresh, with a modern interior. The rooms are quiet and comfortable, with all expected amenities. While value for money is on par, there are a few typical problems. The minibar is outrageously expensive (just walk across to the supermarket, a can of Coca-Cola is 9 times less expensive - yes the 800% profit margin is...

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Thank RVTAntwerpen
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you very much for having preferred our property for your recent stay. We would also like to thank you for your feed-back, which we will analyze carefully. We remain at your disposal should you decide to return to Porto. Yours sincerely, Joana Almeida General Manager

Bristol, Rhode Island
Reviewed 2 December 2013

The hotel is very nice. The spa was okay but cost $10 euro a day. I only used it one time as I did not think it was worth the cost and felt it should have been included in the hotel rate. The front desk personnel was very nice and helpful. Their English could have been better but I found...

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Thank Stephanie S
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Stephanie, Thank you so much for having selected Sheraton Porto Hotel & Spa for your recent stay. We would also like to thank you for having taken the time to post your comments, which we will share with our team. We are looking forward to the opportunity of welcoming you again in a near future. Yours sincerely, Joana Almeida...

London, United Kingdom
Reviewed 28 November 2013

Firstly, this is a good looking hotel with a stunning lobby and the staff were the most friendly I have met. Very attentive to detail. And based on the website, I was very much looking forward to my stay. HOWEVER - what they don't tell you is that the stunning Spa and Pool...that's an extra €10 per person. And the...

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1Thank PaulB186338
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear PaulB, Thank you very much for having selected our property for your recent stay. We would also like to thank you for your comments, which we will analyze carefully. We remain at your disposal should you decide to return to Porto. Best regards, Joana Almeida General Manager

buenos aires, argentina
Reviewed 14 November 2013

Good lobby design. Only spent one night. The service at reception is nice, also at breakfast. The price of breakfast seem to be a little high compare with the room price. But it is complete and you will find any meal you want. As mostly of sheraton it looks aged. Bad: not free wifi. Good: free parking. When the hotels...

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1Thank gustavoarg
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Gustavo, Thank you very much for having preferred Sheraton Porto Hotel & Spa for your recent stay. We would also like to thank you for having taken the time to post your feed-back, which we will carefully review. We are looking forward to the opportunity of welcoming you again at your earliest convenience. Best regards, Joana Almeida General Manager

Chelmsford, United Kingdom
Reviewed 13 November 2013

This hotel is up to the usual standards for a Sheraton with it's sleek glass and steel design, plush & luxurious foyer and public area's, great choice's for breakfast and pleasant polite staff - so why only an average ? We are 2 males so we booked a room each and were surprised to be each given a twin room....

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3Thank GUARDSMAN
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you very much for having chosen our property for your recent visit. We would also like to thank you for your detailed feed-back, which we will carefully review with our team. We hope to have the opportunity of welcoming you should you decide to return to Porto. Yours sincerely, Joana Almeida General Manager

Riga, Latvia
Reviewed 10 November 2013

the perfect hotel for business people,work & relax..This is a large luxury hotel probably ideal for business events. in the hotel excelent spa with pool and sauna.taxis available directly outside the hotel. Easy to find.The staff were very friendly and attentive.

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2Thank Maris B
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Maris B, Thank you very much for your excellent feed-back, which we will share with our team. We are looking forward to the opportunity of welcoming you again in Sheraton Porto Hotel & Spa. Best regards, Joana Almeida General Manager

Edmonton, Canada
Reviewed 1 November 2013

This Hotel is wonderful. Everything from the glass elevators to the hotel staff. We stayed here between September 23 to the 30th and it was just wonderful. Subway station is a short walk (musica). For those nights were you had a big dinner you can enjoy a bit of a longer walk (20-30 minutes). The hotel staff were very attentive...

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4Thank M S
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your detailed and wonderful feed-back regarding your stay,that we will share with our team. We are looking forward to welcoming you again soon. Best regards, Joana Almeida General Manager

Athens, Greece
Reviewed 29 October 2013

A typical Sheraton hotel, with the luxury you expect. Some details do not follow the standard like the size of the rooms (rather small) and breakfast quality. All in all it is a good hotel, although far from the city centre. Access to the hotel is not that easy.

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2Thank Vangelis31
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you for your comments. We would like to inform you that we follow all Sheraton standards, including in what room sizes are concerned, and that the nearest metro station is 5 minutes walking distance from our property. We are looking forward to welcoming you again. Best regards, Joana Almeida General Manager

Reviewed 25 October 2013

We spent two nights at this hotel on a tour of Spain and Portugal and enjoyed this very modern hotel. Our room was good sized with a table and two chairs as well as room for two suitcases. The bathroom was large and the water pressure and temperature of the water was just right. It took a few minutes to...

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Helpful?
Thank Scotty65Md
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your excellent and detailed feed-back, which we will share with our team. We are looking forward to the opportunity of welcoming you again soon at Sheraton Porto Hotel & Spa. Best regards, Joana Almeida General Manager

Adelaide, Australia
Reviewed 24 October 2013

The rooms and facilities are top notch. Fantastic service from the staff. Breakfast was definitely one of the best I have experienced. Room rates were very reasonable but were perhaps let down by how expensive the bar, restaurant and everything else was. Overall though, a great place to stay.

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Helpful?
1Thank Matthew H
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Matthew H, Thank you very much for your feed-back. We were delighted to know that we have met your expectations, and look forward to welcoming you again in a near future. Best regards, Joana Almeida General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurante Porto Novo
Restaurante Porto Novo
Cuisines: Mediterranean, European, Portuguese, International
New Yorker Bar
New Yorker Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Step into a world where fine art, design and comfort blend beautifully at the Sheraton Porto Hotel & Spa. Our hotel is a modern wonder of marble, wood, steel, and glass, situated in the heart of Porto. Enjoy the convenience of being only a short walk away from fabulous shopping, art museums and nightlife. ... more   less 

Additional Information about Sheraton Porto Hotel & Spa

Address: Rua Tenente Valadim, 146, Porto 4100-476, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Price Range: $152 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Porto Hotel & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Sheraton Porto Hotel And Spa
Sheraton Porto Hotel Porto
Porto Sheraton
Hotel Style:
#2 Business Hotel in Porto
#3 Family Hotel in Porto
#5 Romantic Hotel in Porto
#6 Spa Hotel in Porto
#9 Luxury Hotel in Porto
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Porto Hotel & Spa staff and other travellers.
33 questions
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Questions? Get answers from Sheraton Porto Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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