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Santana Hotel & Spa

Traveller (275)
Room & Suite (87)
Dining (10)
Overview
Monte Santana Azurara, Vila do Conde 4480-188 Portugal See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (429)
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63 results
Traveller rating
9
21
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4
16
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LanguageEnglish
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16
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All reviews steep hill nice hotel the river internet connection comfortable bed business trip bar terrace fresh fruit per night excellent value for money restaurants and bars town spa conde vila monastery stroll
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1 - 5 of 63 reviews
Reviewed 3 September 2018

i was on a buisness trip. would not choose this hotel . it is good located if you have a car . the rooms are very old and not welcoming. breakfest was good. i was missing more vegtables. staff are nice and friendly.More

Thank titit585
Response from Recepção S, Diretor de Vendas at Santana Hotel & SpaResponded 10 September 2018

Dear Mr. I’m so sorry that you were disappointed by your experience saying with us at Santana Hotel & Spa. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter to ensure the best service...More

Reviewed 28 August 2018 via mobile

This hotel is located at the top of a steep hill, tough to climb but the views make it worth while. All staff where friendly. The bedrooms were a good size but extremely tired the carpets well worn, the curtains frayed and the walls where...More

Thank Angie M
Response from Recepção S, Diretor de Vendas at Santana Hotel & SpaResponded 10 September 2018

Dear Angie First of all, I would like to thank you for taking a few minutes of your valuable time to let us your opinion about our services. The facts don´t meet the quality and service standard of our hotel, so we apologize for your...More

Reviewed 23 August 2018

I wasnt going to write a review of the hotel but then i saw the last few and thought they were a little unfair. Yes, the hotel is a bit tired and will benefit from a refurbishment but it was clean and comfortable. Yup, there...More

Thank Alan B
Response from Recepção S, Diretor de Vendas at Santana Hotel & SpaResponded 10 September 2018

Dear Alan Thank you for your review and for choosing to stay with us. It is our pleasure to offer the comforts of home whenever you visit us. In the Hotel our aim is to exceed the expectations of our guests and we are very...More

Reviewed 30 July 2018

We spent a night here last week. We were on a walking tour from Porto to Santiago de Compostela. Our tour company had booked one night at this hotel which was supposed to be 4 stars. The hotel was shabby to say the least. The...More

2  Thank Susan W
Response from Recepção S, Diretor de Vendas at Santana Hotel & SpaResponded 10 September 2018

Dear Mrs Susan First of all, I would like to thank you for taking a few minutes of your valuable time to let us your opinion about our services. The facts don´t meet the quality and service standard of our hotel, so we apologize for...More

Reviewed 15 May 2018

The worst customer Service I ever had. I was a Spa client and the service was terrible with people jumping to the swimming pool, wearing no hats and constantly shouting. The jacuzzi was impossible to use as a family was there all the time even...More

1  Thank NunoM1969
Response from Recepção S, Gerente de relações com clientes at Santana Hotel & SpaResponded 5 June 2018

I’m so sorry that you were disappointed by your experience saying with us at Santana Hotel & Spa. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter to ensure the best service is offered...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Tennis Court
Wheelchair Access
Beachfront
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
75
Price range
US$58 - US$109 (Based on Average Rates for a Standard Room)
Also Known As
Santana Vila Do Conde
Location
Portugal > Northern Portugal > Porto District > Vila do Conde
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
75
Price range
US$58 - US$109 (Based on Average Rates for a Standard Room)
Also Known As
Santana Vila Do Conde
Location
Portugal > Northern Portugal > Porto District > Vila do Conde
Photos
Traveller (275)
Room & Suite (87)
Dining (10)
Pool & Beach (4)
Nearby
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Nearby AttractionsSee all 34 nearby attractions
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Questions & Answers
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Room Tips
"Stay at a different hotel."
stevebH3376AJ
28 Apr 2018
Read review
"ask for a river view and balcony"
L2756KAsallyb
16 Oct 2017
Read review
"The best tip is to use another place"
DK5179
11 Oct 2017
Read review
"Rooms at front could be noisy as it's looking in tomswuare"
roadtrip1321
13 Sep 2017
Read review
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