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Sheraton Brussels Hotel

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Sheraton Brussels Hotel
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1,937 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Brussels Hotel
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Showing 1,236: English reviews
London, United Kingdom
Reviewed 4 weeks ago via mobile

Come here twice a year. Was on 16th floor. 2 double beds. Very very comfy and brilliant choice of pillows. Nice big room. Ideal location as well. Very friendly efficient reception staff who also acted as concierge

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Helpful?
Thank Cashbox
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Hello Cashbox, Thank you very much for your great comments. Do you know that our guests have the opportunity to buy the Sheraton bedding? Do not hesitate to contact us if you are interested or come back to sleep again in our amazing beds ! Warm regards, Marie-Anne Paolillo Executive Assistant

Buenos Aires, Argentina
Reviewed 4 weeks ago via mobile

The hotel and staff were amazing. Awesome pool and gym and great location. It does seem to be outdated, however, with carpets from the 80s and older bathrooms. Not sure if the entire hotel is like that, but at least my room was.

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Helpful?
Thank Murphy S
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Hello Murphy S, We would like to thank you for staying with us and for your nice comments. Please be assured that we have taken note of your remarks concerning the look dated. We do apologize for any inconvenience this may have caused you. Be informed that we are in the initial planning phases for a significant general renovation in...

Reviewed 4 weeks ago via mobile

Room poor quality... No good TV. Toilets does not have phone shower.... The taps are not syncing... No complementary break fast etc.. Location wise excellent... Metro bus rail very near.. Good connectivity to all places.

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Helpful?
Thank mahesh g
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you, mahesh g, for staying recently with us and for taking the time to leave your comments. Please be assured that we have taken note of your remarks. We do apologize for any inconvenience this may have caused you. We are in the planning phases of a general renovation; we are still continuing the lengthy discussions with our owning-company...

Tel Aviv, Israel
Reviewed 5 weeks ago via mobile

Sheraton hotel is situated in a perfect location (heart of Brussels). Rooms are quite oldish and have to be renovated. Except this, the hotel is very good for business travel- good breakfast, big fitness and swimming pool, very good service

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Helpful?
Thank RonyBi
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thanks, RonyBi, for your nice comment and we look forward to welcoming back when the renovations will be finished; we are now still in the planning phases and continuing the lengthy discussions with our owning-company on the plans for an overall refurbishement of our guestrooms and public spaces to start in the (hopefully not-too-distant) future. Warm regards, Marie-Anne Paolillo Executive...

Bonn
Reviewed 5 weeks ago

This is a solid but dated hotel in a prime location in Brussels. At rates of less than 100 dollars this was an excellent value for money. All staff I dealt with were superb, especially the front desk staff at checkin and checkout (Merce and Johanna). I think that due to the current financial difficulties faced by the hotel, they...

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Helpful?
Thank Globalist-at-large
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Hello Globalist-at-large, Thank you for staying recently with us and for taking the time to leave your nice review. You probably read that we are in the initial planning phases for a significant general renovation of the hotel in the coming future. Once again, we thank you very much for having shared your feedback, especially on our staff. We hope...

London
Reviewed 28 October 2016

We stayed for 2 nights. Initial impressions were very positive - friendly and welcoming staff, lovely reception and bar area, and in a convenient location close to both a Metro and Brussels North train station. The rooms don't live up to the promise and are in need of modernising... we had a Club room on the 23rd floor, which was...

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Helpful?
Thank Matthew M
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Hello Matthew M, Thank you very much for your feedback and you probably know that we You probably read that we are in the initial planning phases for a significant renovation of the guestrooms and we hope to initiate these works very soon. We look forward to welcoming you back, perhaps in a renovated room in a not too far...

Singapore
Reviewed 26 October 2016 via mobile

The locality of the auberge is convenient and the guest rooms are copious in dimension as well as being hygienic. Nonetheless the hotel is in drastic need of refurbishment. Bedchambers and bathrooms are looking more than a little worn, could be restored to it's former splendour!

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Helpful?
Thank Prestige82
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you, Prestige82, for your review following your stay of last month. Concerning your remark on the conditions, we are in the initial planning phases for a significant renovation of the guestrooms in the coming future. Thank you for the positive points and we sincerely look forward to welcoming you back to the Sheraton Brussels Hotel perhaps in a renovated...

London, United Kingdom
Reviewed 25 October 2016

I've stayed in this hotel a few times now and the main reason why I keep coming back is the swimming pool on the 30th floor. At 12m it is very small, but along with the sauna it provides a nice place to unwind before or after meetings. The rooms are extremely spacious and are fairly modern, with comfortable beds...

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Helpful?
Thank nikvestberg
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear nikvestberg, Thank you for your stay and your review. We are glad that you enjoyed the Horizon Club with the roof pool and the bed comfort. Concerning the charge for Internet, we have perceptibly reduced our Internet rates. To satisfy our guests’ request, 2*thirty minutes/24h Internet connection is free in the room. Be informed that for any reservation made...

London, United Kingdom
Reviewed 22 October 2016

Don't choose this hotel. I managed three hours sleep due to poor sound insulation from the room next door - tv playing loudly till 03.30, when security intervened (thank you security). Plumbing noisy. I stayed here as a last resort when Eurostar fell over. Top tip - if you want a decent hotel - stay at a hotel called 'The...

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Helpful?
Thank Robin J
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you, Robin J, for your feedback and we sincerely look forward to welcoming you back when the renovations will be done, hope in a near future! Warm regards, Marie-Anne Paolillo Executive Assistant

Sydney, Australia
Reviewed 18 October 2016

The location is very good close to train station and metro, shopping center across the street. Rooms are large and nice......they could use a renovation. The staff is really nice and helpful. Very good deal for the price.

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Helpful?
Thank Patricia P
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear Patricia P, Thank you very much for your stay and your nice review. Concerning the hotel condition in general, please be aware that we are in the initial planning phases for a significant renovation of the hotel in the coming future. We sincerely look forward to welcoming you back to the Sheraton Brussels Hotel, perhaps in a renovated room!...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Brussels Hotel

Address: Place Rogier 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Region: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range: $138 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Brussels Hotel 4*
Number of rooms: 511
Reservation Options:
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Also Known As:
Sheraton Brussels Hotel Belgium
Brussels Sheraton
Hotel Style:
#5 Luxury Hotel in Saint-Josse-ten-Noode
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Brussels Hotel staff and other travellers.
21 questions
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Questions? Get answers from Sheraton Brussels Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the Club floor”
 of 5 bubbles sibeliusLondon, 23 Nov 2016 | Read review
“Get a Club Room. It wasn't that expensive.”
 of 5 bubbles Gaffeur, 11 Nov 2016 | Read review
“Higher the better its in a city you will get street noise”
 of 5 bubbles tshep0071, 8 Nov 2016 | Read review
“High room have good views”
  • Room furniture needs modernising
  • Large club room on 23rd floor
  • Retro-furniture
 of 5 bubbles mjmorrow, 27 Oct 2016 | Read review
“Don't bother - stay at 'The Hotel' (Louisa metro - about four stops away)”
 of 5 bubbles RobinJ411, 21 Oct 2016 | Read review
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