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Hilton Brussels City

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Hilton Brussels City
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2,150 Reviews from our TripAdvisor Community

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Showing 1,546: English reviews
New York City, New York
Reviewed 6 June 2014

The staff here really stood out; especially Stephanie and Bruno at the front desk. Everyone was very helpful with all our questions and I also saw other staff going above and beyond in their interactions with other guests. One thing to note is that there is a lot of active construction going on around the hotel (street work and building),...

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Helpful?
1Thank LadyLuxeNYC
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review! We are glad to read your enjoyed your stay with us and thank you for your comments concerning our team which I will gladly share! I highly appreciate your comment concerning the parking closure times and will ensure we review the information on our website accordingly. Thank you for having chosen the Hilton...

Pensacola, Florida
Reviewed 4 June 2014

I recently stayed at this location with my family of five. We had two rooms both of which were well appointed, clean and of a good size for Europe. The staff at check-in was very helpful, polite and efficient. We were given upgrades without asking. The breakfast was very good and we enjoyed the multiple choices offered. The hotel is...

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Helpful?
1Thank abamagal2
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor. We sincerely appreciated reading that you and your family fully enjoyed your stay with us! With pleasure I will share your comments to the team. Indeed we are centrally located making us the ideal starting point to explore all that this great city has to offer....

Sydney, Australia
Reviewed 3 June 2014

We spent 2 nights in Brussels at this hotel. On the positive side, it is very well located for transport, being close to Brussel Noord station and to the Place Rogier metro. It is also within walking distance of the main square and the art gallery. Our taxi arrived within 10 minutes of being called on the day that we...

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Helpful?
Thank Peter N
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review on Tripadvisor. We are glad to read you enjoyed your stay with us and particularly our location. Indeed we are centrally located making us the ideal starting point in exploring all that this city has to offer. We regret about the A/C issue you encountered, please note that we are in process of...

Gross-Gerau, Germany
Reviewed 3 June 2014

Well you can rate this Hotel as an average Hotel. I love to stay at the Hilton franchise and love the Budapest Hilton. Unfortunately you can't compare these two. Yes it is in the middle of the Brussels city but that's it. No car parking for the Hotel you need to park in an official park garage for about 12-16€...

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Helpful?
Thank Marc T
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Marc T, Thank you for taking the time to leave a review on Tripadvisor. We sincerely regret to read that your stay did not meet up to your expectations. All of our guests feedback is of true importance to us. Please rest assured that all of your comments have been revised with the team to pin point the specific...

San Francisco, United States
Reviewed 2 June 2014

I'm sad to say this Hilton only has its location going for it. Though most of the staff tries hard, the hotel needs an upgrade in training and facilities. I had a problem with my room's air conditioning system. The staff on duty that night came to my room and confirmed that it was not functioning properly. Since they could...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mark H
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review on tripadvisor. We regret to read about your experience at the Hilton Brussels City. We were able track your reservation and investigated also with our team concerning the follow promised where we feel there could have been a misunderstanding. We apologize about this and please be advised that our team will be contacting...

Arlington, Texas
Reviewed 1 June 2014

the hotel staff was friendly and professional. the facility was well kept and nicely updated The room was well designed and efficient, plenty of work space. I especially liked the use of a key card slot just inside the door to turn on lights etc. It made sure I never left without a key card! The Hotel is right next...

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Helpful?
Thank iSmarticus
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor. We are glad to read that you enjoyed your stay with us! Thank you for your comment concerning our ideal location which reflects the vast majority of our guests feedback. We are looking forward in welcoming you back in the near future. Kind regards, Vieri Biticchi...

London, United Kingdom
Reviewed 1 June 2014

Granted, the Hilton Brussels City has "only" 4 stars, but at least one of those should be deducted. Although a Hilton Diamond Card holder, I was allocated a poky room, in need of refurbishing, and with a most uncomfortable bed. I arrived late, around midnight, so had no energy to return to the reception to ask for a better room....

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Helpful?
Thank ChrisJH1949
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on tripadvisor. We regret to read that your stay did not meet up to your expectations. Please note that we offer range of guest rooms which vary in also size from Classic to Deluxe and Suites. Rest assured that we do our utmost to grant room type upgrades...

New York City, New York
Reviewed 29 May 2014

Notified the hotel that I was coming early and needed a super early morning check in and no problem. The front desk staff was not only very professional but friendly. My room was small compared to US standards but was nice enough room for one person. The morning breakfast spread was of good quality and varied enough. Dined in the...

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Helpful?
Thank Barranquillajohn
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on tripadvisor. We are very pleased to read you enjoyed your stay with us and glad the reception team was able to accommodate you directly on your early arrival. With great pleasure I will share your nice comments concerning the team. Thank you for having chosen the Hilton...

Oslo
Reviewed 29 May 2014

stayed for a night on business. The location is far from being the best in Brussels, indeed there is a lot of construction around. Keep in mind that the main square and galleries are within 10 minute walk. However, that could be the only downside to otherwise great hotel. Staff was very friendly and helpful; check in/out flawless, and bartenders...

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Helpful?
Thank A_Norski_Rus
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review. We are glad to read you enjoyed your stay with us and especially appreciated our staff's efforts. We are very pleased you noted our lighting system in our guest rooms. Indeed I believe myself and all readers can relate to your comment! Thank you for having chosen the Hilton Brussels City and we...

Sussex
Reviewed 28 May 2014

I normally stay in the Novotel off Grand Place (which is very nice), however for a change I decided to stay at the Hilton, apart from the slightly shorter transfer time from the airport, that's where the upsides end. My room was perfectly pleasant, but my key wouldn't work in the lift, so I had to ask for replacement keys...

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Helpful?
Thank Simon H
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor. We are glad to read that you overall enjoyed your stay with us and thank you for your nice comments on our restaurant staff. Indeed works continue in the square in front of the hotel and will be reaching their final phases hopefully by the end...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Highlights•Situated in the heart of Brussels near the Rue Neuve shopping district•A few minutes’ walk from Brussels Gare du Nord station•Close to World Trade Center and popular attractions including Grand Place City Square•Wireless internet access, business center and Scandinavian Wellness and Health Club •Bien Belge Living Lounge restaurant and bar serving Belgian specialties, fine wine and beerSituated in the center of downtown Brussels, within yards of Gare du Nord station and in close proximity to the Rue Neuve shopping district and the World Trade Center, the Hilton Brussels City hotel is the ideal place to stay when you are visiting Belgium’s capital. All the facilities are in place to allow you to remain productive during your stay. With wireless internet access, a business center and a range of meeting rooms you will be able to work with the minimum of hassle.After a busy day in Brussels or a long journey, you can relax and rejuvenate in the Scandinavian Wellness and Health Club and sample the delicious Flemish cuisine on offer in the Bien Belge Living Lounge restaurant and bar. Offering responsive service and stylish contemporary comfort in an enviable location, this Brussels hotel has everything you need to make the most of your stay in one of Europe’s most vibrant cities.Local Attractions •Stroll to Brussels’ famous Grand Place, the center of the Old City’s pavement café culture•Stop in at Marcolini’s Chocolatiers and buy some handmade Belgian chocolates to take home•Experience world class shops located on the Rue Neuve •Visit the Delerium Café•View one of the world’s finest collections of pre-modern art at the Musée d’Art Ancien ... more   less 

Additional Information about Hilton Brussels City

Address: Place Rogier 20 | Sint-Joost-ten-Node, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Region: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range: $118 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Brussels City 4*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hilton EMEA, Booking.com, Priceline, Expedia, Agoda and Jetsetter so you can book your Hilton Brussels City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Brussels City Hotel Saint-Josse-Ten-Noode
Brussels Hilton
Hilton Brussels City Belgium
Hotel Style:
#4 Luxury Hotel in Saint-Josse-ten-Noode
#4 Romantic Hotel in Saint-Josse-ten-Noode
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Brussels City staff and other travellers.
16 questions
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Philadelphia, Pennsylvania
27 days ago
Philadelphia, Pennsylvania
27 days ago
Buffalo, New York
1 month ago

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Questions? Get answers from Hilton Brussels City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you check for backside (view on the garden)”
 of 5 bubbles MrTripAroundTheWorld, 16 Feb 2017 | Read review
“Always ask for snacks with your drink and try the sauna it was empty most of the time”
 of 5 bubbles billl187, 5 Feb 2017 | Read review
“The rooms in the front of the hotel on the Place are larger but may cost a little more,”
 of 5 bubbles isr312, 21 Jan 2017 | Read review
“If you don't like stairs, ask for a room near the elevators but remember, there are still stairs to the elevators.”
 of 5 bubbles ntflady, 12 Jan 2017 | Read review
“Choose another hotel”
 of 5 bubbles savannahfalls, 6 Jan 2017 | Read review
5 of 5