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Sugar Ridge

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960 Reviews from our TripAdvisor Community

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Showing 926: English reviews
Barbados, Caribbean
Reviewed 15 December 2016

From the cleanliness of the property, friendliness and professionalism of staff. Sugar Ridge remains top of my list. Food was amazing! And shuttled beach visit service was just what I need to enjoy Antigua!

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Helpful?
Thank dannyele_leslie
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Thank you for your very pleasant TripAdvisor review – it’s appreciated. Our team here is not only excellent in what they do, but in how they do it. Their warmth and hospitality shines through and we are so happy to hear it made an impression on you. We look forward to you visiting us again at your home away from...

Chicago, Illinois
Reviewed 13 December 2016

I thorough enjoyed my stay at Sugar Ridge. Though it doesn't have beach frontage there was no shortage of access via a provided Land Rover service. Thanks Tony, Mafuba and all the others who took such good care of me. I enjoyed the bush tea and other local cuisine at the Sugar Club where the service was friendly and laid...

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2Thank ruthwH9840TG
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

They say ultimately it is how people treat us that we will remember the most. Our team here are authentically warm and hospitable and they love to help people enjoy their island paradise. We’ll be sure to pass along your kind words. Shirley Heights is a great time, it's a really a "must do" when you're on Antigua.We do appreciate...

Reviewed 12 December 2016 via mobile

Lovely, fresh, clean and modern rooms. 2 great restaurants. A breathtaking infinity pool overlooking the sea. Great live bands (Cloud 9 & 365). Loved this place. Only downfall is that it isn't oceanfront.

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Helpful?
Thank GypsyMama99
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Thank you for making Sugar Ridge part of your trip to Antigua! While you can always count on our stylish and luxurious rooms, pristine pools and delicious food, we can’t guarantee which band you’ll see when you visit us! You’ll just have to come back again and see who’ll be playing.

Tucson, Arizona
Reviewed 11 December 2016 via mobile

We stayed due to points with Aveda. We probably would not have stayed there otherwise. But the grounds were pretty and the rooms nice. No direct beach access but we knew that going in. The staff was super nice and helpful as were most of the locals. All in all a great stay.

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Helpful?
Thank Donna M
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

We’re happy Aveda brought you to our doorstep, and we hope the service you received after you arrived will bring you back. Thank you for noticing the fine work of our team who authentically care that our guests enjoy their stay. We hope to see you again.

Newbury, United Kingdom
Reviewed 10 December 2016

We spent 3 nights at sugar ridge. I thought it was very good value for the hotel, it's modern (which can be unusual in the Caribbean!), the room spacious, good shower, HUGE comfortable bed. Obviously a draw back not being on a beach but there was a shuttle service. We expected the pool area and number of beds to be...

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Helpful?
Thank Martyjojo
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Thank you for choosing to stay at Sugar Ridge during your recent trip to Antigua. We appreciate your comments regarding our rooms and the positive value for money. We believe in an honest and open approach to the way we publicize our resort, and the way we run it internally. The photography we use on our website accurately reflects and...

Rosenberg, United States
Reviewed 10 December 2016

This was an amazing trip from beginning to end! We were greeted at the airport and taken to the resort where we were given refreshments while everything was explained to us. The place was beautiful. We were able to walk to the beach if we wanted or the shuttle took us to beaches. Either way we had a restaurant, bar...

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Helpful?
Thank Renee B
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Thank you for staying with us while you were on Antigua. It’s gratifying to hear you felt you were taken care of from “beginning to end” as that is exactly the way we want our guests to feel: like they have had a complete guest experience. Part of the magic of Antigua are the gorgeous beaches that we have here,...

Brooklyn, New York
Reviewed 10 December 2016

Loved our three-night getaway! Preferred the infinity pool at Carmichael's to the main pool -- no one was up there and the view was beautiful. A trek to the beaches, but Sugar Ridge has a good shuttle system (thanks Tony!) for getting guests to and from Turner's and The Nest, both amazing. Overall, a really nice stay on Anitgua!

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Thank kikiandmo
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

We feel privileged that you chose Sugar Ridge for your getaway. The infinity pool at Carmichaels is beautiful, and a place our guests love to relax. We offer a scheduled service to the beach at busy peak periods, but we will always help a guest get to beach and experience Antigua’s waterfront. We’re happy you had such a great time...

Highlands Ranch, Colorado
Reviewed 10 December 2016

The staff was very friendly and helpful. We loved the spa and the massages. The hairstylist gave me one of the best haircuts I've ever had. The accommodations were very clean and comfortable. Sugar ridge has beautiful views and landscaping. We enjoyed seeing the cats on the property. Hope we can go back.

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Thank cherylkburk
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Let us once again wish you a very Happy Birthday and thank you for spending it with us at Sugar Ridge. Our spa and the talented team that work there can truly change your day with their magnificent treatments. We invite you back to enjoy more relaxation and our stunning views anytime you’d like.

United Kingdom
Reviewed 3 December 2016

This resort has a unique setting as it is situated on a hillside, the views of Jolly Harbour are beautiful. We were in a room of the higher numbers which we walked to most of the time as we appreciated the exercise, but on occasion we took the handy shuttle which was prompt and the drivers friendly. Full breakfast was...

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Helpful?
Thank mudlark74
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Sugar Ridge indeed has a unique and desirable setting that gives us a majestic view of our beautiful Antigua. But when you want to get to some of the sweeping beaches our island is known for, we’re more than happy to take you there. Thank you for pointing out the excellent customer service given by Clifton and Tony, just two...

New York City, New York
Reviewed 2 December 2016

There seems to be a bug infestation at the room that we stayed in. My boyfriend and I had many small red bites on our legs and arms. It seemed like either flea / bed bug bites on the hind sight. Generally the rooms need better cleaning. We saw a bag of dirty bedsheets left in our room after the...

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1Thank physicsistic
Guest_Relations_Mgr1, Guest Relations Manager at Sugar Ridge, responded to this review

Thank you for your TripAdvisor review, though we would have liked to have heard about this situation while you were on property. We are at a loss as to what you may have come in contact with. We have a very strict hygiene program we follow, and we have had no other reports of any situations occurring. We also have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Room Service
  • Breakfast included
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Antigua’s newest boutique hotel nestles in a sugar cane-bordered natural hillside with stunning views of the surrounding landscape and the turquoise Caribbean Sea. Designed in contemporary colonial style, rooms have private large verandas, plunge pool and full amenities. An Aveda™ spa provides the latest in holistic therapies; a gym, 3 swimming pools, trendy Sugar Club bar/restaurant and the more formal Carmichael’s, make Sugar Ridge the place to be. ... more   less 

Additional Information about Sugar Ridge

Address: PO Box 153, Jolly Harbour, Antigua
Region: Caribbean > Antigua and Barbuda > Antigua > Saint Mary Parish > Jolly Harbour
Price Range: $303 - $782 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sugar Ridge 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Sugar Ridge Hotel Jolly Harbour
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Ridge staff and other travellers.
43 questions
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Questions? Get answers from Sugar Ridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you struggle to climb steps ask for a lower room”
 of 5 bubbles robbiew117, 17 Jan 2017 | Read review
“Room on the south side and also in the upper number i.e. 47, 49, 52 etc.”
 of 5 bubbles keithashby, 22 Dec 2016 | Read review
“rooms farther away from the Sugar Club are quieter”
 of 5 bubbles aglencer, 18 Dec 2016 | Read review
“Choose the biggest room you can afford!”
  • Cute kittens having their milk!
 of 5 bubbles Martyjojo, 10 Dec 2016 | Read review
“Rooms overlooking reception and the sea have the best views.”
 of 5 bubbles lauramK7946TL, 29 Nov 2016 | Read review
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