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Mitsis Laguna Resort and Spa

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Mitsis Laguna Resort and Spa
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1,825 Reviews from our TripAdvisor Community

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Showing 1,327: English reviews
leek wootton
Reviewed 1 week ago

Came to the hotel in May last year and had an absolutely wonderful week.Great food and service every day. Came as a single but there was always someone to talk to throughout the day. Have just booked to come back on the 9th May and cannot wait untyil then.

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Helpful?
Thank anthonyWarwickshire
Panagiotis M, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear Mr Warwickshire, we would like to thank you for choosing Mitsis Laguna Exclusive Resort & Spa once again for your holidays. we are pleased to know that you had a nice time last May in our hotel and you enjoyed the service offered . We look forward to welcome you back in Mitsis Laguna Exclusive Resort & Spa Best...

Reviewed 1 week ago

The hotel was fantastic.I cannot think of any down side.. We stayed in the Suite for 5 days as part of our Honeymoon trip.Smilling staff,fresh and tasty food in the buffets and well-cared gardens!You will love it!

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Helpful?
Thank Katerina G
Panagiotis M, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear Katerina G, All of us here in MITSIS LAGUNA ECXLUSIVE RESORT & SPA would like to congratulate you again for your wedding. Thank you for taking the time to share your experience on Tripadvisor. We are really glad that we were able to offer to you a high standard of Service. We look forward to welcome you back in...

United Kingdom
Reviewed 14 December 2016

We went as a family of 4 with one baby. We have nothing bad to say about this hotel. It is next to beach. Rooms: great Food: great Location:great This is one the best hotels we have stayed in. Definitely will go again.

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Helpful?
1Thank D D
Olga G, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear D D, We would like to thank you for your comments. We are very pleased to know that you had a nice time in our hotel and you really liked it. We will be really glad to welcome you back in our hotel Best regards, Moschakis Panagiotis Front Office Manager

northants
Reviewed 29 November 2016

The hotel is beautiful, the grounds spotless. We stayed in a family room and again, it was beautifully clean and very spacious. Mini bar in room was re-stocked daily and couldn't fault it! If you are looking for a "lively" holiday, this isn't the place for you! If you're looking for a place just to chill and relax then I...

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Helpful?
Thank wrightfamilyuk
Olga G, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear wrightfamilyuk, we would like to thank you for taking the time to share your experience from your visit in Mitsis Laguna Exclusive Resort & Spa. Guest reviews are an excellent feedback, helping us improve our services and be able to meet guests expectations. We look forward to welcoming you in our hotel once more in the near future. Best...

Leicester, United Kingdom
Reviewed 20 November 2016

Very pleased with the hotel staff were friendly, however do not leave anything valuable out in the room, as I left my GoPro in their and it when I came back it wasnt there and all the staff said was theres nothing we can do about it.

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Helpful?
Thank 395rohan
Olga G, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear 395rohan, we would like to thank you for visiting Mitsis Laguna Exclusive Resort & Spa. We are really pleased to know that you found the hotel staff friendly. We are really sorry to hear about loosing your camera, but we are not used to such incidents in our hotel. Checking our lost & found records, we cannot see any...

Eyemouth, United Kingdom
Reviewed 16 November 2016

This place is difficult to rate since some aspects were very good while other were problematic. The hotel is spacious and comfortable and everyone is on an all inclusive basis and it is mainly the spa and indoor pool that are charged. On the plus side we found the room spacious and comfortable, a nice balcony with sea view, a...

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Helpful?
1Thank Expectal0t
Olga G, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear Expectal0t, We would like to thank you for your feedback. All guests' reviews are always considered in order to achieve a pleasant stay for all our clients. We hope that we will meet your expectations 100% next time you choose our hotel for your summer vacation. Best regards, Panagiotis Moschakis Front Office Manager

Reviewed 12 November 2016 via mobile

My boyfriend and I went to celebrate our 2 year anniversary. We were extremely impressed by the food, service, rooms, and overall resort. The spa was extremely nice, and everything in the resort was very clean and well kept. Overall, I would recommend this resort to anyone traveling with friends, family, or loved ones. Such a great time!

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Helpful?
Thank Kaitlin F
Olga G, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear Kaitlin F, we would like to thank you for your review on Tripadivsor regarding your stay in Mitsis Laguna Exclusive Resort & Spa. We are pleased to know that you had an amazing time in our hotel to the point that you would recommend our resort to future travellers. We look forward to seeing you back in our hotel....

West Cumbria
Reviewed 12 November 2016 via mobile

Excellent location, beautiful hotel, excellent food selection. In the main very helpful staff. A lot of small children and pushchairs. We expected that people would make an effort to dress smart for the evening. Hotel states no shorts after 16.30. Largely ignored by men and staff most evenings. We had two adverse experiences on entering the restaurant. Due to provocation...

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Helpful?
1Thank Dragonwolf
Olga G, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear Dragonwolf, we would like to thank you for taking the time to share your experience from your visit in Mitsis Laguna Exclusive Resort & Spa. Guest reviews is always an excellent feedback, helping us improve our services and be able to meet guests expectations. We really hope that on your next visit to our hotel we will be able...

Toon Town
Reviewed 6 November 2016 via mobile

Excellent hotel, friendly and helpful staff, clean, spacious, good entertainment and selection of bars and with good if somewhat repetitive buffet, but, Hotel loses one star due, 1) To get seat at one of the themed restaurants you need to be in the queue for reservations at 8.00 am but reservations not taken until 9.00am! 2) Only visited the Cretan...

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Helpful?
3Thank PassionateGeordie
Olga G, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear PassionateGeordie, we would like to thank you for staying In Mitsis Laguna Exclusive Resort & Spa. We would also like to thank you for your very helpful feedback. We always take in consideration the reviews of our guests. We really hope that we will have the pleasure to welcome you back in our hotel in the near future and...

Reviewed 5 November 2016 via mobile

We had an incredible time here in the last week of October, we stayed in a beach bungalow and it was perfect, clean, spacious and comfortable. The food was the best we've had for an all inclusive holiday and the staff were really friendly and made every effort to make the holiday the extra bit special. The bad bits The...

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Helpful?
1Thank Richard M
Olga G, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear Richard, we would like to thank you for choosing Mitsis Laguna Resort & Spa for your holidays and for taking the time to share your experience on Tripadvisor. We are really glad that we were able to offer to you one of your best holidays. We look forward to welcome you back in our hotel. Best regards, Moschakis Panagiotis...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Mitsis Laguna Resort and Spa

Address: Anissaras, Hersonissos, Crete 70014, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos > Anissaras
Price Range: $180 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Laguna Resort and Spa 5*
Number of rooms: 342
Reservation Options:
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Also Known As:
Mitsis Laguna Hotel Anissaras
Hotel Style:
#1 Luxury Hotel in Anissaras
#2 Family Hotel in Anissaras
#2 Romantic Hotel in Anissaras
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Questions & Answers

Here's what travellers have asked, with answers from Mitsis Laguna Resort and Spa staff and other travellers.
325 questions
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Questions? Get answers from Mitsis Laguna Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“had side room last year and it was great.sea views available and looked really good”
 of 5 bubbles anthonyWarwickshire, 7 Jan 2017 | Read review
“I suggest you to stay in the island,surrounded by the lake!”
 of 5 bubbles katerinag273, 7 Jan 2017 | Read review
“Main block rooms are quieter as away from the pools and entertainment area”
 of 5 bubbles wrightfamilyuk, 29 Nov 2016 | Read review
“I would ask for a room facing the beech, for great views. Preferred our room which was not in the main building”
 of 5 bubbles P4ULS2014, 25 Oct 2016 | Read review
“Front sea view in the hotel which overlooks the main pool and you can see the sea.”
 of 5 bubbles Fabkaf, 24 Oct 2016 | Read review
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