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Mitsis Laguna Resort and Spa

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Mitsis Laguna Resort and Spa
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1,831 Reviews from our TripAdvisor Community

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Showing 1,330: English reviews
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Southend-on-Sea, United Kingdom
Reviewed 1 week ago via mobile

Never experienced 5* like this before! Room was absolutely amazing, spotlessly clean & pretty decor. Our mini fridge was FREE and restocked every day without fail. Poolside service topped it all off, especially when your on their private beach didn't expect them to come round taking drink orders! When you buy the week long wifi it's covered all over the...

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Helpful?
3Thank elw32
Panagiotis M, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear elw32, We would like to thank you for staying at the Mitsis Laguna Exclusive Resort and Spa during your holidays! It is really great to comment the hotel as absolutely beautiful and spotlessly clean, Staff at the restaurants so friendly and helpful, poolside service topped and all the other usefull comments. We are really sorry about your unfortunate experience...

London, United Kingdom
Reviewed 1 week ago

This place was incredible. One of the nicest hotels that we have ever stayed in. From the moment we got there, the staff could not have done more for us. The hotel itself is beautiful and the complex itself is wonderful. We managed to time our visit to avoid the school summer holidays and the resort was tranquil. The rooms...

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Helpful?
2Thank Nick_Fletcher_99
Panagiotis M, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear Nick_Fletcher_99, We would like to thank you for your comments. We are very pleased to know that you had such a great time in our hotel and that you really enjoyed it. We will be really happy to welcome you back in our hotel Best regards, Moschakis Panagiotis Front Office Manager

falkirk
Reviewed 4 weeks ago

Have never been to crete before so this was first for us, from the moment you arrived at the hotel you were warmly greeted by the staff .When we went to our room we were really impressed it was a lovely room with all the nice little touches like bottle of wine and fruit in room .And the mini bar...

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Helpful?
4Thank FalkirkBrian
Panagiotis M, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear FalkirkBrian, We'd like to thank you for choosing the Mitsis Laguna Exclusive Resort and Spa for your holidays and for posting this very kind review regarding your stay. We are very happy that you had an excellent stay. We are looking forward to see you soon back at the Mitsis Laguna Exclusive Resort and Spa to provide you with...

leek wootton
Reviewed 7 January 2017

Came to the hotel in May last year and had an absolutely wonderful week.Great food and service every day. Came as a single but there was always someone to talk to throughout the day. Have just booked to come back on the 9th May and cannot wait untyil then.

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Helpful?
3Thank anthonyWarwickshire
Panagiotis M, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear Mr Warwickshire, we would like to thank you for choosing Mitsis Laguna Exclusive Resort & Spa once again for your holidays. we are pleased to know that you had a nice time last May in our hotel and you enjoyed the service offered . We look forward to welcome you back in Mitsis Laguna Exclusive Resort & Spa Best...

Reviewed 7 January 2017

The hotel was fantastic.I cannot think of any down side.. We stayed in the Suite for 5 days as part of our Honeymoon trip.Smilling staff,fresh and tasty food in the buffets and well-cared gardens!You will love it!

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Helpful?
1Thank Katerina G
Panagiotis M, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear Katerina G, All of us here in MITSIS LAGUNA ECXLUSIVE RESORT & SPA would like to congratulate you again for your wedding. Thank you for taking the time to share your experience on Tripadvisor. We are really glad that we were able to offer to you a high standard of Service. We look forward to welcome you back in...

United Kingdom
Reviewed 14 December 2016

We went as a family of 4 with one baby. We have nothing bad to say about this hotel. It is next to beach. Rooms: great Food: great Location:great This is one the best hotels we have stayed in. Definitely will go again.

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Helpful?
2Thank D D
Olga G, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear D D, We would like to thank you for your comments. We are very pleased to know that you had a nice time in our hotel and you really liked it. We will be really glad to welcome you back in our hotel Best regards, Moschakis Panagiotis Front Office Manager

northants
Reviewed 29 November 2016

The hotel is beautiful, the grounds spotless. We stayed in a family room and again, it was beautifully clean and very spacious. Mini bar in room was re-stocked daily and couldn't fault it! If you are looking for a "lively" holiday, this isn't the place for you! If you're looking for a place just to chill and relax then I...

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Helpful?
1Thank wrightfamilyuk
Olga G, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear wrightfamilyuk, we would like to thank you for taking the time to share your experience from your visit in Mitsis Laguna Exclusive Resort & Spa. Guest reviews are an excellent feedback, helping us improve our services and be able to meet guests expectations. We look forward to welcoming you in our hotel once more in the near future. Best...

Leicester, United Kingdom
Reviewed 20 November 2016

Very pleased with the hotel staff were friendly, however do not leave anything valuable out in the room, as I left my GoPro in their and it when I came back it wasnt there and all the staff said was theres nothing we can do about it.

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Helpful?
Thank 395rohan
Olga G, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear 395rohan, we would like to thank you for visiting Mitsis Laguna Exclusive Resort & Spa. We are really pleased to know that you found the hotel staff friendly. We are really sorry to hear about loosing your camera, but we are not used to such incidents in our hotel. Checking our lost & found records, we cannot see any...

Eyemouth, United Kingdom
Reviewed 16 November 2016

This place is difficult to rate since some aspects were very good while other were problematic. The hotel is spacious and comfortable and everyone is on an all inclusive basis and it is mainly the spa and indoor pool that are charged. On the plus side we found the room spacious and comfortable, a nice balcony with sea view, a...

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Helpful?
3Thank Expectal0t
Olga G, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear Expectal0t, We would like to thank you for your feedback. All guests' reviews are always considered in order to achieve a pleasant stay for all our clients. We hope that we will meet your expectations 100% next time you choose our hotel for your summer vacation. Best regards, Panagiotis Moschakis Front Office Manager

Reviewed 12 November 2016 via mobile

My boyfriend and I went to celebrate our 2 year anniversary. We were extremely impressed by the food, service, rooms, and overall resort. The spa was extremely nice, and everything in the resort was very clean and well kept. Overall, I would recommend this resort to anyone traveling with friends, family, or loved ones. Such a great time!

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Helpful?
Thank Kaitlin F
Olga G, Front Office Manager at Mitsis Laguna Resort and Spa, responded to this review

Dear Kaitlin F, we would like to thank you for your review on Tripadivsor regarding your stay in Mitsis Laguna Exclusive Resort & Spa. We are pleased to know that you had an amazing time in our hotel to the point that you would recommend our resort to future travellers. We look forward to seeing you back in our hotel....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Mitsis Laguna Resort and Spa

Address: Anissaras, Hersonissos, Crete 70014, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos > Anissaras
Price Range: $189 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Laguna Resort and Spa 5*
Number of rooms: 342
Reservation Options:
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Also Known As:
Mitsis Laguna Hotel Anissaras
Hotel Style:
#1 Luxury Hotel in Anissaras
#2 Family Hotel in Anissaras
#2 Romantic Hotel in Anissaras
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Questions & Answers

Here's what travellers have asked, with answers from Mitsis Laguna Resort and Spa staff and other travellers.
339 questions
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Questions? Get answers from Mitsis Laguna Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“had side room last year and it was great.sea views available and looked really good”
 of 5 bubbles anthonyWarwickshire, 7 Jan 2017 | Read review
“I suggest you to stay in the island,surrounded by the lake!”
 of 5 bubbles katerinag273, 7 Jan 2017 | Read review
“Main block rooms are quieter as away from the pools and entertainment area”
 of 5 bubbles wrightfamilyuk, 29 Nov 2016 | Read review
“I would ask for a room facing the beech, for great views. Preferred our room which was not in the main building”
 of 5 bubbles P4ULS2014, 25 Oct 2016 | Read review
“Front sea view in the hotel which overlooks the main pool and you can see the sea.”
 of 5 bubbles Fabkaf, 24 Oct 2016 | Read review
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