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Galaxy Hotel Iraklio

CancelonUS$75*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$86*
US$75*
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US$82*
US$82*
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Galaxy Hotel Iraklio
Galaxy Hotel Iraklio
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1,624 Reviews from our TripAdvisor Community

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Showing 1,040: English reviews
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Oxfordshire, United Kingdom
Reviewed 2 days ago NEW

I have stayed at the Galaxy Hotel twice now on business trips, for 2 periods of 3 weeks. The executive rooms are spacious and airy and the beds are very comfortable. there is a small but very nice swimming pool. The location is convenient for the town centre, which is about 15 minutes walk away. Knossos is about a 45...

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Helpful?
Thank Bellerephon
Melbourne, Australia
Reviewed 4 days ago NEWvia mobile

Our group booked into the Galaxy at the last minute because our ferry was cancelled due to the national strike. Our rooms obviously were not ready but the staff were most accomodating with wifi access, storage of luggage etc. The rooms are large modern and very comfortable with plenty of linen, towels, pillows etc. Breakfast options are extensive and varied....

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Helpful?
Thank Peter F
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Peter F, Thank you for coming to visit us at the Galaxy hotel! We are happy that you had an amazing time. We are also very grateful for your outstanding review and feedback. One of the greatest features is the close proximity and easy aceess to the most important spots of the city. The remote location of the hotel...

Warwick, United Kingdom
Reviewed 5 days ago NEW

Stayed 3 nights good access to airport ,Knossos by local bus and 20 minutes stroll to town centre. Good breakfast , pool and service from staff. Fair price for this level hotel. avoids the bustle of some of town centre hotels and the pool area is a haven of retreat after sight seeing. Has local eating places as alternative to...

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Helpful?
Thank Ken11worth
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Ken11Worth, It is a big pleasure for us to know you had a magnificent stay at our property and that you appreciated our location. We appreciate and thank you also for your nice comments regarding our facillities, room amenities, the service & staff. Thank you for being our Guest and we hope to have the chance to welcome you...

Georgia
Reviewed 6 days ago NEW

We liked the location outside the city center. One advantage of this hotel is that's it's an easy and inexpensive taxi ride to the airport if you're flying. It takes about 15 to 20 minutes to walk to the harbor area and the Archaeological Museum. We explored several restaurants in the nearby neighborhoods and found them to be very good....

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Helpful?
Thank marsle
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Marsle, Thank you so much for the fantastic review! We are so glad you got the opportunity to come stay with us. It sounds like you had a wonderful time and thank you again for your remarkable comments about our prominent location. We hope to see you again soon in the serene oasis of Galaxy hotel! Sincerely yours, Nikos...

Antwerp, Belgium
Reviewed 1 week ago via mobile

Coming from elounda in Crete and have to stay one night extra due to strikes at the airport we were looking for a 5 star hotel in the city of Heraklion. Looking at the other people's comments this hotel must be the place. The check in is chaotic but that can happen due to a trainee that was checking us...

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Helpful?
Thank Marc V
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Marc V, Thank you for let us know of your experience regarding your recent stay with us. The entire Galaxy team constantly aim to make our guests stays memorable and we are extremely sorry that you felt treated differently. We sincerely hope that we will have the pleasure of welcoming you back in the nearest of futures. Yours sincerely,...

Italy
Reviewed 1 week ago

This hotel of very good standard, is just right of the center. They have a small private parking behind the building, but if you can't find a place to leave your car there or nearby, you can let the staff do it for you, like a valet car. Plenty of choice at breakfast where, in a stylish setting, you can...

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Helpful?
Thank lemurinviaggio
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear lemurinviaggio, We would like to thank you for choosing Galaxy hotel Iraklio for your recent stay in Crete! It was a delight to read your review and we are grateful for your compliments about our breakfast, our facilities and our prominent location. Thank you for taking the time to write and we hope to welcome you back very soon!...

Paris, France
Reviewed 1 week ago

Hotel in a residential district,placed very well with 15 minutes on foot to the archeological museum and center town. Staff is charming and very professional. Rooms are very clean and beds very comfortable The aperitif offered was very generous. Delicious breakfast with excellent fresh fruit juices We will return

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Helpful?
Thank Louisesu2
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Louisesu2, Thank you very much for sharing your impressions further to your stay at the Galaxy hotel Iraklio! We are absolutely pleased to read you found our location to your liking. We hope you had a wonderful time in our property and once more thank you for your nice comments about our breakfast, your room and the entire experience...

alexandria, Virginia
Reviewed 2 weeks ago

We spent four nights here, two nights on either end of a Crete tour. Both executive rooms were large, with sofa, desk, bench and luggage rack, stocked fridge, coffee/tea maker, Nexpresso machine, safe, and excellent lighting. Other amenities included robes, slippers, tissues, soaps, shampoos, toothbrush/paste, and real hangers. There was a small balcony which we did not use. The room...

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Helpful?
1Thank erntravels
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Erntravels, Thank you very much for this wonderful review! Pleased to read you felt welcome and appreciated during the time you spent as a guest to the award-winning, 5-star Galaxy Hotel Iraklio, Heraklion's premier hotel for business and leisure! It is also a pleasure to read you found our services and facilities to your liking and thank you again...

Wentworth Falls, New South Wales, Australia
Reviewed 2 weeks ago via mobile

Lovely hotel with friendly staff - we had booked a double superior room. We found the room to be well appointed, but very small. The balcony was ample in size with lovely views of the pool and a retractable small clothes line (nice feature), however no chairs or table. Location is good with 15 minute walk to the town and...

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Helpful?
Thank DESherstory
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear DESherstory, We would like to thank you very much for taking the time to share your impressions further to your recent stay in the Galaxy hotel. We are pleased to read your excellent extended description regarding our services and facilities and that you found our location to your liking. Regarding your concerns about the room size kindly note that...

Athens, Greece
Reviewed 2 weeks ago via mobile

Best hotel stay in Iraklio! Galaxy has by far the friendliest and most professional staff, who will always greet you with a smile and genuinely offer a great stay experience to all guests! Highly recommended!

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Helpful?
Thank Christina A
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Christina A, We would like to express our warmest thanks for your perfect rating and your sincere words regarding your recent experience at the Galaxy hotel Iraklio. Our staff work very hard to deliver excellent customer service and will enjoy reading your superb comments. We do hope that we will see you again when your travels bring you back...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star Deluxe Galaxy Hotel Iraklio is Heraklion's premier hotel for business and leisure and the top choice for discerning travelers. Modern facilities fully renovated in 2008, and warm, professional service highlight the hotel's steadfast dedication to the magical combination of aesthetics and functionality. Centrally located in downtown Heraklion, the Galaxy is an oasis of contemporary luxury whose services and amenities are second to none.The Galaxy Hotel Iraklio's 127 rooms and suites exude an air of contemporary elegance within a unique city-resort atmosphere, while the hotel's extensive, upgraded amenities include, among others:• fully independent air conditioning• complimentary WiFi• fine bed and bath linens• premium Simmons mattresses and choice of pillows• Pure allergy friendly rooms for optimal air quality and the best sleep you've ever had• fully equipped complimentary business center• large fresh-water pool• complimentary parking facilities• concierge services• complimentary state-of-the-art gym with wellness center and hammam• superb dining at the all-day Per Se Lounge or poolside Vetri Restaurant• top conference and event facilities No matter what the reason for your stay, the Galaxy Hotel Iraklio will ensure that it is nothing short of spectacular. ... more   less 

Additional Information about Galaxy Hotel Iraklio

Address: 75 Dimokratias Avenue, Heraklion, Crete 71306, Greece
Region: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range: $124 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Galaxy Hotel Iraklio 5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Heraklion, Crete
Hotel Style:
#1 Business Hotel in Heraklion
#2 Spa Hotel in Heraklion
#2 Romantic Hotel in Heraklion
#3 Family Hotel in Heraklion
#3 Luxury Hotel in Heraklion
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Questions & Answers

Here's what travellers have asked, with answers from Galaxy Hotel Iraklio staff and other travellers.
23 questions
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Questions? Get answers from Galaxy Hotel Iraklio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view rooms are quieter”
Bellerephon, 25 May 2017 | Read review
“Pool view and rear of hotel probably better rooms but it is a city hotel”
Ken11worth, 22 May 2017 | Read review
“We liked the size and 5th/6th floor locations of our executive rooms”
erntravels, 13 May 2017 | Read review
“Choose a room with a balcony overlooking the pool. Very quiet.”
ladytraveler55, 10 May 2017 | Read review
“I always ask for quit and high up.”
Jsailox, 29 Apr 2017 | Read review
5 of 5
Cancelon
US$75* /night
View Deal
Booking.comUS$82
Hotwire.comUS$82
getaroom.comUS$86
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*Disclaimer
Prices are for 1 room, 2 adults
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