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Galaxy Hotel Iraklio

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Traveller (546)
Room & Suite (346)
Pool & Beach (122)
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Overview
  • Excellent72%
  • Very good22%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“great hotel”(99 reviews)
“per se”(18 reviews)
“executive room”(32 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$96.
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Reviews (1,796)
There are newer reviews for Galaxy Hotel Iraklio
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1,152 results
Traveller rating
852
230
53
11
6
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852
230
53
11
6
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All reviewsgreat hotelper seexecutive roombeautiful poolmodern hotelbusiness hotelminutes from the airportpool sidebreakfast buffettown centrefive star hotelour honeymoonfresh orange juicethe busarchaeological museumrental carclose to the airport
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11 - 15 of 1,152 reviews
Reviewed 11 February 2018

Lovely room well appointed and very clean. Close to Knossus Palace and markets. This hotel offers everything for the discerning traveller. Comlimentary wine was much appreciated. Rooms are spacious with all mod cons. You will enjoy your stay.More

Review collected in partnership with this hotel
1  Thank adriano769
Response from Galaxy_Team, Υπεύθυνος Σχέσεων με Πελάτες at Galaxy Hotel IraklioResponded 12 February 2018

Dear adriano769, Thank you for taking the time to write this lovely review! We're thrilled to hear that you enjoyed our room comfort, convenient location and overall hospitality. Thanks for choosing Galaxy hotel Iraklio, and we hope to welcome you back again one day. Yours...More

Reviewed 28 January 2018 via mobile

Great rooms, high quality service. Very close to centre. Try the pastry shop at the next block (Gloria) for the best sweets- galaktoboureko- in town. We were amazed also by the chocolate pralines and the tarts!

Thank Marilena A
Response from Galaxy_Team, Υπεύθυνος Σχέσεων με Πελάτες at Galaxy Hotel IraklioResponded 29 January 2018

Dear Marilena A, Thank you for the lovely review! We're thrilled to hear that you most enjoyed our service and location. Thanks for choosing Galaxy hotel Iraklio, and we hope to welcome you back again one day. Yours sincerely, Valantis Trevlakis - Guest Relations Executive

Reviewed 10 January 2018 via mobile

Very clean and comfortable. Excellent breakfast spread every morning. Very friendly and competent front desk. Truly a five star experience. Highly recommend for anyone visiting Crete. Would definitely go back if the opportunity arises.More

Thank Rani R
Response from Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel IraklioResponded 12 January 2018

Dear Rani R, Thank you so much for your kind review and the excellent rating submitted on tripAdvisor! We are glad to know that you had a truly upscale five star experience and that you most enjoyed our delicious buffet breakfast and our dedicated staff....More

Reviewed 19 December 2017

A very nice hotel. Medium size room with comfy environment. I got a room with pool view which is very nice. No kettle & iron. Basic toiletries provided with hairdryer. Free wifi. Quite a good location with nearby pizza restaurant & convenient stores. Around 1-2km...More

2  Thank Zara_Fleur
Response from Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel IraklioResponded 20 December 2017

Dear Zara_Fleur, Thank you for the lovely review! We're thrilled to hear that you had a pleasant stay during your stay with us and that you most enjoyed our staff and service. Thanks for choosing Galaxy hotel Iraklio, and we hope to welcome you back...More

Reviewed 16 December 2017 via mobile

This is the 5th time i visit the Galaxy Hotel for a business seminar and every time is an additional positive experience to the initial one. I can honestly describe the hospitality experience as SUPERB. These people have managed to excell hospitality services onto a...More

2  Thank Christine K
Response from Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel IraklioResponded 21 December 2017

Dear Christine K, Thank you so much for that amazing review! It is a really big pleasure every time we have the opportunity of welcoming you to the Galaxy hotel and we put all our efforts with special attention to detail in order to keep...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$92 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Heraklion
#2 Romantic Hotel in Heraklion
#3 Luxury Hotel in Heraklion
#3 Family Hotel in Heraklion
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$92 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Heraklion
#2 Romantic Hotel in Heraklion
#3 Luxury Hotel in Heraklion
#3 Family Hotel in Heraklion
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (546)
Room & Suite (346)
Pool & Beach (122)
Dining (110)
Amenities (31)
Business Centre & Event Rooms (10)
Questions & Answers
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jaxster73
10 April 2018|
AnswerShow all 2 answers
Response from Galaxy_Team | Property representative |
Dear jaxster73, Thank you for asking. Children are allowed yes, but most of our residents are couples or corporate guests, so here you will find the peace and quiet you are looking for. Upon reserving the room via our... More
0
Votes
Google Translation
Pip C
25 January 2018|
AnswerShow all 3 answers
Response from Galaxy_Team | Property representative |
Dear Pip C, The pool is not heated, but the water temperature during Spring time is at normal levels. Kind regards, the Galaxy Hotel Iraklio team
0
Votes
Google Translation
Ann255066
16 November 2017|
AnswerShow all 3 answers
Response from Nikos_Martimianakis | Property representative |
Dear Mrs Ann, Thank you for your message! Further to your reply, we would like to inform you that we have replied to your emails but you cannot receive them. Please be so kind to send us from an alternative email address... More
1
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Room Tips
"Err on the side of choosing a suite or deluxe room ="
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"Rooms have double glazing so street noise is not a problem, we were in the 4th floor and it was quiet."
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"Two lifts from the lobby to all floors. Lifts are away from rooms so no noise."
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"It's all good."
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