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AQUILA Atlantis Hotel

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AQUILA Atlantis Hotel
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751 Reviews from our TripAdvisor Community

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Showing 496: English reviews
Athens
Reviewed 22 November 2016

Very good hotel at a convenient spot. Everything was clean, bathroom with all the necessities, staff extremely helpful and always smiling. Also breasfast ofthe best I have ever had with several cretan delicacies. Definately recommend

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Helpful?
Thank Michail K
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest We are delighted to know that you had such a wonderful holiday and we thank you very much for choosing the Aquila Atlantis Hotel. I am very pleased that our hotel fulfilled all of your holiday needs. Your positive comments have been shared with the whole of my team. We are always very appreciative of all feedback we...

Athens, Greece
Reviewed 21 November 2016

This is an excellent hotel in every aspect. It's clean and modern, the staff is very polite and efficient, it has a very nice restaurant, the food is very good and it has spacious rooms. Highly recommended!

Review collected in partnership with this hotel
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Thank vivigreece
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave such a positive review following your stay at the Aquila Atlantis Hotel. I am so pleased to know that there were clearly so many aspects of our hotel which you enjoyed and that overall you had a pleasant stay. It was a pleasure to host you and we look forward...

London, United Kingdom
Reviewed 17 November 2016

Beautiful room with port sight seen, excellent service and amazing breakfast. There are some problems that led me to give to this hotel only 3 stars. 1. Room service staff do not speak english, not even a word. Impossible to explain them to come back later once they have started cleaning. 2. Lifts small, slow and always stuck at the...

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Helpful?
Thank THEREALBUSTA
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing the Aquila Atlantis Hotel for your holiday and for taking the time to provide us with your review. I am pleased to hear that there were clearly so many aspects of our hotel which you enjoyed and that overall you had a pleasant stay. Your comments regarding the fact that our maids do not...

Middlesex
Reviewed 12 November 2016

Have stayed here a number of times over past few years. The hotel facilities are excellent and the staff are both efficient and welcoming. This hotel would always be my first choice when staying in Heraklion.

Review collected in partnership with this hotel
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Helpful?
Thank paulnI1772HI
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for returning to the Aquila Atlantis Hotel and for taking the time to provide us with your excellent review. We are pleased that you felt so at home in our hotel and that you thoroughly enjoyed your holiday. My team will be delighted to know that they exceeded your expectations in every way and would wish...

Thessaloniki, Greece
Reviewed 11 November 2016

As expected from a 5* hotel in the centre of the city, everything was great, from the service to the organisation. The personnel was very understanding and provided everything for a successful conference of 200 people. As the hotel is recently renovated the rooms were clean and spacious. Inside the hotel you have the feeling that you are in a...

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Helpful?
Thank Erisa D
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest, Thank you for providing us with your positive review following your stay at the Aquila Atlantis Hotel. Your comments are gratefully received. It is clear that on the whole your time with us was both memorable and enjoyable and it is such a pleasure to hear your kind words. It was a pleasure to host you and we...

Reviewed 6 November 2016 via mobile

A couple of hoteliers from Chania with our 3 years old daughter we had a pleasant stay in that stylish & recently renovated hotel. The location is the best possible in the city between the historic center & the port. Breakfast has a great variety of foods but maybe a more Cretan style character would be nice.

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Helpful?
Thank zabia
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing the Aquila Atlantis Hotel for your holiday and for taking the time to provide us with such a positive review. I am pleased to hear that there were clearly so many aspects of our hotel which you enjoyed and that overall you had a pleasant stay. Your comments regarding the possibility of Cretian style...

Tel Aviv, Israel
Reviewed 31 October 2016

I've been here for 5 days with my boyfriend who has attended a conference at the hotel's venue. The room was pretty big for us, it was clean, the bed was way comfier than ours back at home and we could fall asleep in no time. We didn't have a beautiful city or sea view from the window but it...

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Helpful?
Thank Yulia K
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing the Aquila Atlantis Hotel and for taking the time to provide us with your wonderful review. We are delighted that you felt so at home in our hotel and that you thoroughly enjoyed your holiday. My team will be delighted to know that they exceeded your expectations in every way and I am sure...

Bologna
Reviewed 24 October 2016

we were in this hotel for a conference. Everything worked perfectly. Room was nice, The conference rooms were very comfortable and everything was handled very professionally. We were server a few meals and everything was great. The food was especially good.

Review collected in partnership with this hotel
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Thank giampaolo_zuccheri
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave such a positive review following your stay at the Aquila Atlantis Hotel. We are so pleased to know that there were clearly so many aspects of our hotel which you enjoyed and that overall you had a pleasant stay. We look forward to welcoming you again in the very near...

New York
Reviewed 22 October 2016 via mobile

Nice stay - comfortable beds and nice amenities. Staff was friendly and the balcony was nice. Pool on the roof is small but the roof terrace is large if you want to separate from the crowd. Convenient to the historic center and Museum.

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Helpful?
Thank lanciak
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest, Thank you for choosing the Aquila Atlantis Hotel for your stay in Crete and for providing us with such a positive review. I am delighted that you were pleased with your stay. I know that my team will feel extremely proud to learn that you appreciated their services and that they enhanced your stay. Thank you for taking...

Kuwait City, Kuwait
Reviewed 22 October 2016

I stayed there for 4 days and was driving all over Crete everyday on a nice honeymoon trip with my wife. The hotel is extraordinary to be honest and is of high high quality. The room is one of the most comfortable rooms I've ever occupied. The service is extraordinary, and the breakfast buffet is top notch. The location is...

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Helpful?
Thank imadmoussa
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing the Aquila Atlantis Hotel for your Honeymoon and for taking the time to provide us with your excellent review. I was delighted to learn that your Honeymoon with us was a truly memorable one and that we exceeded your expectations. It is always so wonderful to receive such a positive personal recommendation. Your praise...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The recently renovated Aquila Atlantis Hotel situated close to the archaeological museum and commanding a spectacular view of the harbour.The hotel also has a variety of facilities and services that are sure to meet the needs of both business and leisure travellers. Spacious rooms also with view to the harbour with a 42-inch flat-screen TV, free Wi-Fi, box spring bed with a walk-in rain shower. Main Restaurant, Lounge Bar, Room Service, Swimming Pool, Luggage room, Conference Center, Business Center. Kindly note that smoking is only allowed in designated areas and bedrooms. There is a fee for guests who do not comply with the hotel's non-smoking policy. ... more   less 

Additional Information about AQUILA Atlantis Hotel

Address: 2 Ygias Str, Heraklion, Crete 71202, Greece
Region: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range: $94 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AQUILA Atlantis Hotel 5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Atlantis Hotel Heraklion
AQUILA Atlantis Hotel Heraklion, Crete
Hotel Style:
#2 Family Hotel in Heraklion
#3 Spa Hotel in Heraklion
#3 Business Hotel in Heraklion
#3 Luxury Hotel in Heraklion
#3 Romantic Hotel in Heraklion
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Questions & Answers

Here's what travellers have asked, with answers from AQUILA Atlantis Hotel staff and other travellers.
12 questions
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Questions? Get answers from AQUILA Atlantis Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the highest floor you can get.”
 of 5 bubbles entauro, 14 Feb 2017 | Read review
“I always stay in the 5th seaside.”
 of 5 bubbles polygnosi, 23 Jan 2017 | Read review
“Front and upper rooms rooms have view and are more quite and corner rooms are usually larger”
 of 5 bubbles fotisp201, 23 Nov 2016 | Read review
“Sea view good if needed.”
 of 5 bubbles MikeE624, 16 Oct 2016 | Read review
“My courtyard view room was quiet, but the view really was just of the courtyard.”
 of 5 bubbles PatricK559, 6 Oct 2016 | Read review
5 of 5