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    Castello City Hotel

    Leoforos 62 Martyron 1 | Therisou, Heraklion, Crete 713 04, Greece
    011 30 21 1198 8582
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    24/12/2017 25/12/2017
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    US$52
    US$45
    SAVE US$7
    US$47
    US$47
    Traveller (196)
    Room & Suite (50)
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    Overview
    • Excellent24%
    • Very good47%
    • Average19%
    • Poor7%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Rooftop Bar
    Concierge
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Babysitting
    3.0 Star Hotel
    All hotel details
    Offers from Castello City Hotel
    Offers & Announcements: 10% off room rate
    Hotel packages
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (483)
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    81 - 85 of 203 reviews

    Reviewed 10 July 2016

    Our family of 5 stayed at the Castello in June 2016 for one night. The front desk accidentally sent us to the wrong room but they quickly resolved this once we brought this to their attention. As a result of this they discounted the room...More

    1  Thank Mai S
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 12 September 2016

    Dear Sir / Madam, there are various room types with various prices. The most economic rooms are the ones without renovation. In October we will finish renovating all the rooms. This is the room type that you booked. The next time that you will visit...More

    Reviewed 6 July 2016

    More

    Review collected in partnership with Amoma.com
    Thank alexandros497
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 12 September 2016

    More

    Reviewed 30 June 2016 via mobile

    We stayed just for one night but the rooms were clean and very nice, beautiful new furniture. The breakfast was rich and very good and it is served on the last floor, where there is a large terrace and a wonderful view.More

    1  Thank FamOsvat
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 12 September 2016

    Dear Sir / Madam, the Fifth Floor Restaurant is a memorable place not only for the view, but for the meals also. We put a lot of attention in setting the menu for the breakfast. We want to offer a complete experience at the rooftop...More

    Reviewed 17 June 2016

    Indeed it feels like home! I arrived late at night, almost midnight. The night auditor gave me a nice offer for a basic room. The Check-in was very quick, fact convinient for me, as I had a full day and I was really tired. With...More

    Thank Dimos M
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 23 June 2016

    Dear Mr Dimos, on behalf of Castello CIty Hotel's team, please allow me to express our gratitude for this nice and empowering review. We assure you that we will continue to evolve and search new ways of improving our offering services. What you are writing...More

    Reviewed 8 June 2016 via mobile

    Hi All, very much of mixed feelings about this place stayed for just 2 nights and one was only from 4am anyway. Location is good near buses to port,airport,centre atc. You can walk to centre about 20mins. Breakfast good choice of food with great seeview...More

    2  Thank honza j
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 23 June 2016

    Dear Mr Honza, we are 100% sure that you mixed the hotels and you do not exactly rememeber where you stayed. First of all, our hotel is not located in Kissamos, it is located in Heraklion. Secondly, the room 216 has a surface of 24...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Parking
    • Hotel Amenities
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$47 - US$85 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Heraklion
    • #3 Best Value Hotel in Heraklion
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 68
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Orbitz, HotelQuickly, Travelocity, TripOnline SA, Cancelon and getaroom.com so you can book your Castello City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Greece >
    • Crete >
    • Heraklion Prefecture >
    • Heraklion
    • Also Known As
    • Hotel Castello City ,
    • Castello City Heraklion ,
    • Castello City Hotel Heraklion, Crete
    Add Photo Photos
    Traveller (196)
    Room & Suite (50)
    Dining (39)
    Pool & Beach (1)
    Hotel & Grounds (149)
    Bathroom (29)
    Business Centre & Event Rooms (3)
    Nearby
    Nearby HotelsSee all 1,540 hotels in Crete
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lorraine H
    1 June 2017|
    AnswerShow all 3 answers
    Response from Castello_Manager | Property representative |
    Dear Mrs. Lorraine, thank you for your inquiry, there is not a hairdresser inside the hotel, but around the hotel, there are plenty, since we are near the center of the city. We can recommend nice hairdressers as soon as... More
    1
    Vote
    Google Translation
    AcostaLL
    22 April 2017|
    AnswerShow all 4 answers
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam, there is a 24 hours indoor guarded parking around 150 meters from the hotel. You arrive with your car at the hotel, unload your luggage and we will show you the way to the parking. The indoor parking is... More
    3
    Votes
    Google Translation
    hexpel
    3 June 2016|
    Answer
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam thank you for your question, we provide all kinds of massage in various prices. Our colleagues are well trained women that make equal level of massage.
    0
    Votes
    Google Translation
    Room Tips
    "Accessible for every where with free parking."
    Read review
    "The higher up the quieter"
    Read review
    "Great view from balcony ... it is quite noisy due to traffic but ok if you keep windows/balcony doors closed."
    Read review
    "External rooms are very noisy, internal rooms lack a view but you can sleep!"
    Read review
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