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Neptuno Beach

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3st Vagias, Heraklion, Crete 714 14 Greece
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$79
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US$79
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (561)
Room & Suite (114)
Dining (69)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Neptuno Beach
Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 56 hotels in Heraklion
Location
Cleanliness
Service
Value
Beach Resort . Suitable for Couples and Families
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Billiards
Children Activities (Kid / Family Friendly)
Kids club
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Darts
Entertainment staff
Evening entertainment
Table tennis
Airport transportation
Car hire
Facial treatments
Massage
Salon
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Private beach
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Ocean View
Languages Spoken
English, French, German, Greek and 1 more

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
11Restaurantswithin 1 km
4Attractionswithin 1 km
611Reviews92Q+A84Room tips
Traveller rating
  • 316
  • 208
  • 67
  • 12
  • 8
Time of year
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Popular mentions
Rynno V wrote a review Oct 2021
2 contributions
Hotel is clean, people were very friendly just from the first minute we arrived. Our room faced the pool area but after 11pm there was no problem with any noise etc. There was no problem even before 11 pm. Food was OK+. Anna and Andreas are great entertainers and did their best with kids program etc. Thank you all, we had a wonderful stay and vacation.
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Date of stay: October 2021
Value
Service
Sleep Quality
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Response from Manos Kounalakis, Γενικός Διευθυντής at Neptuno Beach
Responded 4 weeks ago
Dear Mr./Mrs. Inspiration, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We are grateful for all your comments about our hotel - especially your praising comments about the friendliness, and professionalism of our staff. Not forget to mention your kind words about the cleanliness of the hotel. We greatly appreciate that you have rated our service and staff so highly. We are very happy about your excitement about our culinary delights. As you already know we offer a 14 day menu consisting of different dishes every day, covering Greek, Cretan and international cuisine. We would like to thank you also for your review concerning our animation and our staff in general. We will forward your kind words to them. We will be waiting impatiently for your next visit in order to offer the same or even higher quality of services to you and your family. Stay Safe Please! Your Neptuno Beach Team!
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Karolina M wrote a review Oct 2021
8 contributions2 helpful votes
It was an unforgettable stay. Perfect location, walk distance to Heraclion. Absolutely lovely staff, it was pleasure to spend our vacation with you! Exceptional food. Nice beach and room. I recommend it for couple mostly.
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Date of stay: October 2021
Value
Cleanliness
Service
1 Helpful vote
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Response from Manos Kounalakis, Γενικός Διευθυντής at Neptuno Beach
Responded 4 weeks ago
Dear Mrs. Karolina, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We are grateful for all your comments about our hotel - especially your praising comments about our lovely staff. Not forget to mention your kind words about the beach and the room. We greatly appreciate that you have rated our service and staff so highly. We will be waiting impatiently for your next visit in order to offer the same or even higher quality of services to you and your family. Stay Safe Please! Your Neptuno Beach Team!
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Kate1974 wrote a review Sep 2021
Munich, Germany156 contributions366 helpful votes
This review comes from Hannelore, Regina, Paul and Ingrid: Friendly staff, we felt so welcome. Especially Sara the manager was helpful and cared about the guest. Surrounding the hotel there is not so much to do - we rented a car which was easy. rooms very nice, food excellent & the beach has lots of loungers as does the pool. Drinks are free flowing . We would def comeback !
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Date of stay: September 2021Trip type: Travelled with friends
Room Tip: Super quick transfer time to airport Heraklion
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Response from Manos Kounalakis, Γενικός Διευθυντής at Neptuno Beach
Responded 30 Sep 2021
Dear Mrs.Kate1974, We appreciate very much your comments regarding your stay in our resort. It is always a pleasure to receive positive feedback. We are grateful for all your comments about our hotel - especially your praising comments about the friendliness, politeness, and professionalism of our staff. Not forget to mention your kind words about the cleanliness of the hotel and the rooms. We greatly appreciate that you have rated our service and staff so highly. We are very happy about your excitement about our culinary delights. We offer a 14 day menu consisting of different dishes every day, covering Greek, Cretan and international cuisine. We would like to thank you also for your kind words concerning our Housekeeping Manager Sandra. We will forward your excelent review to her and she will be very happy. Thank you very much for your recommendation. It is very important for us and it gives us more power and motivation to do even more in order all of our guest to have a memorable stay and feel like being home. We will be waiting impatiently for your next visit in order to offer the same or even higher quality of services to you and your family. Stay Safe Please! Your Neptuno Beach Team!
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rehley wrote a review Sep 2021
Minneapolis, Minnesota83 contributions55 helpful votes
The location was excellent on a beach that you could walk both ways a great distance. And the hotel upgraded us to a very nice room overlooking the sea with a large balcony (pictured) and the overall condition of the hotel is good and the location beyond being on the sea is good as well, about a 3 mile drive from the venitian harbor. However, if you have been to an all inclusive in the Caribbean, Mexico, or etc, do not expect the all inclusive to be like that. The room prices were fairly reasonable for an all inclusive hotel, but simply stated the food was not good And we ate away from the hotel for dinner each evening because of it and the drinks were bottom shelf. Absolutely don’t choose this hotel based on the all inclusive but if you want a nice place on the beach and the prices are similar to non all inclusive it may be for you. it was hard for me to get over the all inclusive, so I rated this the lowest of the six hotels we stayed at during our 17 days in Crete
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Manos Kounalakis, Γενικός Διευθυντής at Neptuno Beach
Responded 27 Sep 2021
Dear Mr. rehley, We are very happy that you have been a guest of our resort and we appreciate very much your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We are grateful for all your comments about our hotel - especially your praising comments about our hotel, its location and of course the free upgrade from us to superior room with sea view. We are really sorry that, despite our best efforts to satisfy you, you have had bad impressions of our hotel. It makes us very sad that you were not satisfied with our culinary offer. We offer a 14 day menu consisting of different dishes every day, covering Greek, Cretan and international cuisine. As a rule, the guests praise our food offer and congratulate our chef for the variety of flavors and the large selection. Concerning the quality of the drinks we do offer very good quality and also some brand names in our all inclusive program and we are very sorry that we didn’t meet your taste here also Sir. We searched our logbook and unfortunately there was no complaint from yourside, as you mentioned when checking out on the day of departure, everything was ok. We are really very sorry, if you had reported to reception, we would certainly have been able to find a solution together and help you. We would have been delighted to meet you personally, to discuss your comments with you and to help you on site and find a solution together with you. This helps us to improve continuously and we could have made your holidays more comfortable on site. After your departure there is unfortunately nothing more we can do to improve your bad impressions. Nevertheless, we thank you for your time and for your opinion and hopefully we can still welcome you as guests again soon, so that we can perhaps convince you through our offer and services. Hospitality is our top priority. Stay Safe Please! Your Neptuno Beach Team!
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Sharon H wrote a review Sep 2021
1 contribution
Just returned from another 2week stay at Neptuno Beach. As always staff were very welcoming and friendly. Hotel spotless, great food and drinks cannot fault anything, staff go that extra mile to ensure your stay there is comfortable relaxed and fun. We stay in superior side sea view room and actually request room at side of kitchen and have never experienced noise early morning from staff as previously mentioned in some reviews and was asked regularly if they were disturbing us. Due to Covid restrictions the hotel environment is quieter than normal but wherever you holiday you would experience the same. The rooms are adequately sized (you don’t go on holiday to sit in your room all the time) therefore you don’t need large rooms. I have made some lovely friends with the staff there and am already looking to book again for next year. The beach boy was lovely constantly walking around ensuring the sunbed area was clean and tidy removing empty glasses and cleaning ashtrays as well as taking to clients , all the kitchen and restaurant staff were lovely and the bar staff would already have your drinks prepared if they saw you walking up to the bar. Best holidays ever at neptuno beach … Thankyou from Sharon and Andrew (room 103)
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Manos Kounalakis, Γενικός Διευθυντής at Neptuno Beach
Responded 26 Sep 2021
Dear Mrs. Sharon, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We are grateful for all your comments about our hotel - especially your praising comments about the friendliness, politeness, and professionalism of our staff. Not forget to mention your kind words about the cleanliness of the hotel and the rooms. We greatly appreciate that you have rated our service and staff so highly. We are very happy about your excitement about our culinary. We offer a 14 day menu consisting of different dishes every day, covering Greek, Cretan and international cuisine. We would like to thank you also for your review concerning our beach boy, kitchen, restaurant, and bar staff. We will forward your kind words to them. We will be waiting impatiently for your next visit in order to offer the same or even higher quality of services to you and your family. Stay Safe Please! Your Neptuno Beach Team!
Read more
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PRICE RANGE
US$91 - US$251 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mareblue neptuno beach hotel amoudara, neptuno mareblue hotel, neptuno mareblue resort all inclusive
FORMERLY KNOWN AS
Zeus Hotel Neptuno Beach
LOCATION
GreeceCreteHeraklion PrefectureHeraklion
NUMBER OF ROOMS
135
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Frequently Asked Questions about Neptuno Beach
Which popular attractions are close to Neptuno Beach?
Nearby attractions include Reef Sound Cafe & Cocktails (1.2 km), Bravo Water Park (0.9 km), and Enodia (0.7 km).
What are some of the property amenities at Neptuno Beach?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Neptuno Beach?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Neptuno Beach?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Neptuno Beach?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Neptuno Beach?
Conveniently located restaurants include Thigaterra, Kritiko Spiti, and Aris Katerina.
Are there opportunities to exercise at Neptuno Beach?
Yes, guests have access to a pool during their stay.
Does Neptuno Beach have airport transportation?
Yes, Neptuno Beach offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Neptuno Beach?
The staff speaks multiple languages, including English, French, German, Italian, and Greek.
Are there any historical sites close to Neptuno Beach?
Many travellers enjoy visiting The Palace of Knossos (7.7 km), Castello del Molo (Koules) (4.5 km), and Venetian Walls and Tomb of Nikos Kazantzakis (3.9 km).
Does Neptuno Beach have any great views?
Yes, guests often enjoy the ocean view available here.