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smartline Arion Palace

10/05/2017 11/05/2017
1 room 2 adults 0 children
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210 Reviews from our TripAdvisor Community

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Showing 30: English reviews
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Trzebinia, Poland
Reviewed 30 August 2016

It is very calm and beautiful hotel. Hotel have the clinest pool, witch we saw. We spended very nice vacation with our friends. People from the hotel are very friendly, sympatic and helpful staff. We recomended this hotel

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Helpful?
3Thank spajderki99
Kyriakos D, Διευθυντής Πωλήσεων at smartline Arion Palace, responded to this review

Thank you for writing a review on Tripadvisor website about your stay at Arion Palace Hotel. We are delighted to read that you enjoyed your stay with us and we are looking forward to welcoming you back to our Hotel for a future stay. In addition, we are pleased to inform you that the Arion Palace Hotel from season 2017will...

Oslo, Norway
Reviewed 24 July 2016

Although not a knockdown of my already low expectations, Arion Palace did manage to have me pleasantly surprised. For a runaway on tight budgets and adequate quality, this hotel more than passed. One of my big thumbs up goes to the very friendly and helpful staff. Young locals (some which we befriended) whom lit up the place with energy. Service...

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Helpful?
2Thank Berimbolo J
Kyriakos D, Διευθυντής Πωλήσεων at smartline Arion Palace, responded to this review

Thank you for writing a review on Tripadvisor website about your stay at Arion Palace Hotel. We are delighted to read that you enjoyed your stay with us and we are looking forward to welcoming you back to our Hotel for a future stay. In addition, we are pleased to inform you that the Arion Palace Hotel from season 2017will...

Czechowice-Dziedzice, Poland
Reviewed 4 July 2016

Perfect place for people who want to relax and take a rest away from the hustle and bustle of big cities. Great accomodation, wide variety of tasty, traditional food (but not only). Kind and helpful staff, especially waiters at the restaurant. Rooms are cosy, well-equipped and spacious. An amazing view from the balcony ! Beautiful garden with palm trees and...

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Helpful?
2Thank palka44
Kyriakos D, Διευθυντής Πωλήσεων at smartline Arion Palace, responded to this review

Thank you for writing a review on Tripadvisor website about your stay at Arion Palace Hotel. We are delighted to read that you enjoyed your stay with us and we are looking forward to welcoming you back to our Hotel for a future stay. In addition, we are pleased to inform you that the Arion Palace Hotel from season 2017will...

Reviewed 23 August 2015

I was pleasantly surprised with the overall experience me and my friends had this time on our stay in Astir Palace. The service was excellent , all personnel really going out of their way to service customers , and I really believe that this is thanks to their CEO Mr Griveas that he is doing an excellent job in turning...

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Helpful?
1Thank Steve L
Chania Prefecture, Greece
Reviewed 18 June 2015

We booked the hotel after doing some homework on the hotels down the east end of Crete,as we live up the west end near Kolimbari.We booked through Booking .com & had the most fantastic deal & break,5 days of relaxing & enjoying our selves, The staff are the most friendly obliging people I have had the pleasure to deal with.I...

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Helpful?
Thank gscdolphinhouse1
evelyn o, Front Office Manager at smartline Arion Palace, responded to this review

My dear Guest Many guest are visiting our hotel and want to know where the monkeys are. Thank you for making me famous!!!!! We all hope to see you and your wife again. With our warmest regards

Prague, Hlavni Mesto Praha, Czech Republic
Reviewed 30 September 2014

Right after his first school year ended, I took my seven year old son on a last minute trip to Arion Palace. And it was a great choice indeed. It made the start of his first school break ever a great and pleasant experience! Very friendly staff from the lovely and charming two receptionists who were always very helpful and...

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2Thank Daniel S
Bucharest, Romania
Reviewed 23 September 2014

It is an amazing place . The rooms are very nice , very clean and the space are generouson inside it. The food was very good and very fresh . Air condition worked properly and the pool was clean. I can wait to come back .

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2Thank cosmintrufasu
Essex, United Kingdom
Reviewed 19 September 2014

We arrived at the hotel early hours in the morning, after a very long transfer. When we got in to our room was not what I paid for and the room was not clean . We were so tired. Went to reception and finally changed rooms as I had paid for a superior room. The choice of food was not...

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1Thank Lorraine B
evelyn o, Front Office Manager at smartline Arion Palace, responded to this review

Thank you for your comment. As you can see from all our answers below, we never really confront the comment. In your case We feel we have to explain some things. At your arrival we gave you the room you booked. After informing me the next morning that you where on your honeymoon (we always get this in information with...

Bucharest, Romania
Reviewed 16 September 2014

After a week spent in this hotel I know for sure that we would like to return to it. The rooms are big and clean, the food was good, the staff was always nice and helpful. We liked to sit by the pool in the evening and enjoy the nice atmosphere.

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2Thank Al_Dobre
evelyn o, Front Office Manager at smartline Arion Palace, responded to this review

Thank you very much for your nice comment. We are looking forward to welcome you again in Arion Palace Hotel.

Reviewed 16 September 2014

Good value for money hotel. The rooms are big, nice view to the sea , very clean and quiet, liked the lobby alot. The food in the dining room was excellent, the stuff very helpful and quick in serving and the tables were clean. we enjoyed the music at the pool bar in the evening. The swimming pool was always...

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Helpful?
4Thank Constantin P
evelyn o, Front Office Manager at smartline Arion Palace, responded to this review

Thank you very much for your nice comment. Arion Palace Team

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10/05/2017 11/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
ARION PALACE HOTEL is situated in the southernmost town of Europe, the beautiful Ierapetra on the southeast coast of Crete with panoramic and spectacular view to the town and its magic bay.The centralized position of the hotel along with the infrastructure of the island, provide an excellent opportunity to arrange trips and walks to the nearby towns and villages.The hotel is situated about 1,5km outside the town centre, 600m from the 2km long sandy/pebbled beach with crystal clear sea waters, on a hill overlooking the town and the bay of Ierapetra, an ideal recreational resort. Arion Palace Hotel owns a private beach with sun beds and umbrellas.Ierapetra town centre, public bus service, taverns, café, bars, jewelers & souvenir shops are a few minutes’ drive with the shuttle bus. Our Hotel combines friendly atmosphere, comfort and good location. It is ideal for fast access to Crete’s main assets. ... more   less 

Additional Information about smartline Arion Palace

Address: Vigles, Ierapetra, Crete 722 00, Greece (Formerly Arion Palace Hotel)
Region: Greece > Crete > Lasithi Prefecture > Ierapetra
Price Range: $88 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — smartline Arion Palace 4*
Number of rooms: 82
Reservation Options:
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Also Known As:
Arion Palace Ierapetra
Smartline Arion Palace Ierapetra, Crete
Hotel Style:
#4 Spa Hotel in Ierapetra
#8 On the Beach Hotel in Ierapetra
#8 Luxury Hotel in Ierapetra
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Questions & Answers

Here's what travellers have asked, with answers from smartline Arion Palace staff and other travellers.
6 questions
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Questions? Get answers from smartline Arion Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Many rooms have a view on the see”
spajderki99, 30 Aug 2016 | Read review
“Bungalows if you have kids , ocean view in first floor if just couple.”
L904CVstevel, 23 Aug 2015 | Read review
“If you book halfboard you can up grade to all inclusive for 10 euros pppd.& get a seaview room”
gscdolphinhouse1, 18 Jun 2015 | Read review
“Keep fan on. ”
lynnm578, 26 Jul 2014 | Read review
“ask for sea view”
128micham, 24 Jul 2014 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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