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Grecotel Creta Palace Hotel

#12 of 165 Hotels in Rethymnon
Certificate of Excellence
13/06/2017 14/06/2017
1 room 2 adults 0 children
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Grecotel Creta Palace Hotel
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627 Reviews from our TripAdvisor Community

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Showing 249: English reviews
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Reviewed 5 days ago NEWvia mobile

Beautiful property, already at arrival you will get stunned by a beautiful lobby, architecture and smiling welcoming staff. We arrived at early morning (3 am) and was greeted by welcoming and warm reception staff. We even got some food placed in our room which was very welcoming after a long bus transfer from the airport, ( our travel agent apollo...

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Helpful?
Thank Mariell A
gperantonakis, Operations Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Mariell A, thank you so much for your wonderful comment, it seems you and your family enjoyed your stay at the hotel and had a good time. We are more than pleased that you refer to the friendliness of the staff, the warm welcome and the food quality. This is of course the best reward for us. Kindly be...

London, United Kingdom
Reviewed 1 week ago

- Nice, attentive and extremly friendly staff, thank you for a great welcome - Due to 70% russian guests, this is no hotel for gays or gay couples - Beware of the huge number of children. No meal in the main restaurant without shouting and crying kids, no relaxed athmosphere in the restaurant and mostly overcrowded. Parents of today allow...

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Helpful?
Thank Mike P
gperantonakis, Operations Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Mike P, thank you for your review concerning your recent stay with us. We are happy to read that you mention the beach bar, the ala carte restaurant and the friendliness – helpfulness of our staff. With that said, however, we were most disappointed to learn that you were not entirely satisfied with every aspect of your experience. Your...

Chennai (Madras), India
Reviewed 2 weeks ago via mobile

If you are planning to travel with children under 12 , then this is the perfect place to be. The lobby and pool area are stunning. Our family room was comfortable but lacked character. We were a family of 4 with two kids 12 and 8. There is a separate sleeping area and a shower area for the kids, which...

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Helpful?
Thank zarookShah
gperantonakis, Operations Manager at Grecotel Creta Palace Hotel, responded to this review

Dear zarookShah, thank you for reviewing our hotel after your recent stay with us. We are happy to read that you and your children enjoyed your stay with us and mention the activities we are offering for our small guests. Rethymno is indeed worth to visit and to walk through with its small streets, the historic Fortezza and the old...

Lutsk
Reviewed 2 weeks ago

How can you explain one's intention to come to the same vacation place for the second or even for the third time? Do you come back to a place where you were uncomfortable or unwelcomed? I bet you don't! I am absolutely sure, you only want to return to places where you felt better than at home, the places of...

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Helpful?
Thank Valyusha3
gperantonakis, Operations Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Valyusha3, Thank you so much for this lovely feedback, which makes us very happy and proud at the same time. It is a great pleasure to read that you and your family spent memorable holidays with us and enjoyed your stay from the first day on. Your wonderful words of course will be shared with the whole staff. Wishing...

Tallinn, Estonia
Reviewed 13 April 2017

Nice outside, bad inside. When you just get there the first impression is really good, but later you start realizing that many things are not up to a 5 stars hotel: - Service in main restaurant and management on very low-level - Rooms need renovation: old carpets on the floors But: + Beach was clean and well maintained. + Hotel...

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Helpful?
Thank VaiblaPK
Adelaide, Australia
Reviewed 14 March 2017

Grecotel’s munificent flagship resort on the Rethymno Riviera entices families, friends and fellow travellers looking for an encompassing holiday experience all in one place. It’s cosy, comfortable, casual .. yet classy .. and is all about what is good in a holiday resort. Grecotel itself suggests that it is a ‘paradise’ and they may not be far wrong. With 335...

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Helpful?
Thank PaulH4
North Easton, Massachusetts
Reviewed 17 February 2017

We were warmly welcomed and accommodated! After a brief illness in Athens causing delay of several days of our arrival in Crete, the personal attention at check in on a sofa by the pool, welcome drink and snack, and wonderful news of an upgrade offered for the comfort of my husband were so appreciated. Our deluxe room was immaculate, spacious,...

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Thank Odyssea69
Moscow, Russia
Reviewed 24 November 2016

Good choice for families with children as you due to couple of things. Hotel provides children food (snacks, lunch) during the whole day, so you don;t have any problems with it. Evening discos for children are very good. Overall hotel is very clean, staff is very nice. Rooms are a little bit old but clean. Hotel is good but a...

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Thank Julistda
Reviewed 22 November 2016

Very good hotel with a lot of amenities and spacious rooms. The most noticeable thing to me was the buffet area which was very big and with fresh local and international food. I recommend that you check for availability at least two months early if you plan a summer visit!

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Helpful?
Thank Konstantinos G
Horgen, Switzerland
Reviewed 20 November 2016 via mobile

Nice hotel but some improvements needed: the kids Swimmingpool need serious renovation The salted pool was by contrast excellent. The buffet wine offer is quite poor. When you have kids, it does not mean you cannot drink good wines. The other restaurants (with excellent wines) were open too late to accommodate our smallest children. Personal very friendly in general Especially...

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Helpful?
Thank Frederique P

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13/06/2017 14/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free Internet
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
  • Business Centre with Internet Access

Additional Information about Grecotel Creta Palace Hotel

Address: Missiria, Rethymnon, Crete 741 00, Greece
Region: Greece > Crete > Rethymnon Prefecture > Rethymnon
Price Range: $231 - $755 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grecotel Creta Palace Hotel 5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Grecotel Creta Palace Rethymnon
Hotel Grecotel Creta Palace
Grecotel Creta Palace Hotel Crete/Rethymnon
Hotel Style:
#1 Business Hotel in Rethymnon
#2 Spa Hotel in Rethymnon
#5 On the Beach Hotel in Rethymnon
#9 Luxury Hotel in Rethymnon
#11 Family Hotel in Rethymnon
#23 Romantic Hotel in Rethymnon
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Questions & Answers

Here's what travellers have asked, with answers from Grecotel Creta Palace Hotel staff and other travellers.
24 questions
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Questions? Get answers from Grecotel Creta Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get the bungalow-suites in the range of #900 numbers with sea view. They are away from the noise, directly on the beach..”
MikeP608, 17 May 2017 | Read review
“Deluxe suite, private pool”
Valyusha3, 9 May 2017 | Read review
“Rooms nearer the beach are quieter”
  • Room with a view
PaulH4, 13 Mar 2017 | Read review
“higher floors facing sea or side view...also have cabanas and lux privacy units...”
Odyssea69, 17 Feb 2017 | Read review
“try to ask for bungaloo”
osa2002, 28 Oct 2016 | Read review
5 of 5
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