Atlantica Marmari Palace
4km From Mastihari, 85300 Greece
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About
#55 of 239 hotels in Kós
Location
Cleanliness
Service
Value
Travellers' Choice
TUI MAGIC LIFE Marmari Palace by Atlantica is an excellent choice for travellers visiting Kós, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
TUI MAGIC LIFE Marmari Palace by Atlantica is a family-friendly hotel offering a flat screen TV, a minibar, and a refrigerator in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features room service and a concierge. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travellers visiting Kós. For guests with a vehicle, free parking is available.
Traditional House of Pyli (3.0 mi), located nearby, makes TUI MAGIC LIFE Marmari Palace by Atlantica a great place to stay for those interested in visiting this popular Kós landmark.
While in Kós be sure to experience local lobster favourites at NOSTOS.
Enjoy your stay in Kós!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Archery
Babysitting
Parking
Internet
Pool / beach towels
Outdoor pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Bicycle rental
Tennis court
Windsurfing
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Tennis court offsite
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Salon
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Ocean View
Languages Spoken
German, Greek
Location
Contact
4km From Mastihari, 85300 Greece
Name/address in local language
Getting there
Car HireSee all Kós car hire
912Reviews209Q+A100Room tips
Reviews
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Fantastic all inclusive with very professional staff and hotel! Food was very good Only minor things I can say was occational nightly celebration noise coming in to our room and not always having enough warm water. Other than that I can’t complain
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: If you absolutely cannot stand noise from main area book a room far away from the reception area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grigorios Tsoultsidis, General Manager at Atlantica Marmari Palace
Responded 12 Dec 2022
Dear Vilbou, A big big thank you for your kind words, your excellent rating and your recommendation. It is always nice to read such lovely comments and to be reasured that our guests appreciate our hospitality and our gastronomy . Be sure we will pass on your praises to all of the staff. We would be delighted to welcome you back, any time! Sunny greetings from Kos! Your TUI MAGIC LIFE Marmari Palace Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m not sure really where to begin. I have always given honest reviews so this is going to be difficult. We booked this holiday with my brother and his wife. Both myself and his wife had just turned 60 and this was our treat. I will write the review on things that I hold important. Beach: the beach sounds idyllic but it was far from. The sea was lovely and warm. There were plenty of sunbeds, but a lot broke. They were so uncomfortable as they need replacing. Kids had also dug massive holes, which is just kids having fun but they weren’t filled in over night. Could be quite dangerous. There is a burger van at the beach. He does just burgers and hotdogs. The beach bar: not really on the beach. Reminded me of a toilet block. Food laid out, all uncovered. Stale sandwiches that had been touched from quite a few people. Toilets next to the kitchens. Everything seemed dirty. Rooms. They were ok. You had your basic things . Our kettle kept tripping the electrics so we had that changed. Tea and coffee not replenished. Floors not cleaned. Felt dirty. Beds made everyday. Food. This is where I struggle. The same food was served everyday. This seemed more like a staff canteen other than a restaurant. Staff seemed uninterested. They served the same soup everyday! We asked a waiter for some drinks and was told “get them yourselves “ I have never had to queue for food before and I have been in a lot of all inclusive restaurants, but never like this! We told one member of staff our food was cold, they shrugged their shoulders and said “ it’s not a la carte” and walked off! We had quite a few issues, too many to list. But never expected to be eating burgers and mash in a 5 star restaurant . The breakfast was ok. But sitting outside everything was wet through. We booked into the flavour restaurant one night. We were told off for being 5 minutes early, and when we did get seated we were in the coffee shop on dirty stained seats, not in the restaurant. Water. You have to collect your water everyday. It would be better if they if some in your room. So don’t forget to collect tea, coffee, sugar and water. Only one towel station. Evening: we never saw any entertainment as they did this on the terrace. There was a massive glass blue dome in the middle, they were on one side, we were on the other. Useless. They had silent disco 3 times while we were there. It wasn’t silent for the ones that didn’t have headphones! Again, not 4 star entertainment. People were having to sit on dirty sunbeds for evening drinks. Outside the hotel is a little supermarket and a coffee shop, which we attended quite a lot. Also a hire shop for bikes, quads etc. we hired quads for the day and that was brilliant. There is a water park and Tam Tam bar which was fabulous, but that’s it. You can catch a bus to Kos, but don’t rely on the times. I really don’t like doing bad reviews, but I would never go back to this hotel. I have constantly tried to contact TUI since but that is impossible. I guess this hotel would be ok, if you want to spend all day by the pool, which I must add they are brilliant, eating fast food and drinking cheap booze out of plastic cups. But not worth half the money we paid. My brother had never been to an all inclusive hotel, and I’m afraid he will never go to another. We ate out most days so take extra money.…
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grigorios Tsoultsidis, General Manager at Atlantica Marmari Palace
Responded 15 Nov 2022
Dear jaynec101, thank you for taking the time to review us. We are sorry to read that our hotel did not meet your expectations, The feedback we receive from other guests contradict your perception on many points. What we cannot understand is why you did not take the chance to express to one of the management team members your thoughts and complaints. All of them are present at the club on a daily basis. A conversation with one of them during your stay, would have surely improved your holiday experience. Sunny greetings from Kos, Your TUI MAGIC LIFE Marmari Palace Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived at 0130 in the morning. Meet at reception by i can assume the night porter who checked us in. Nice touch we were handed a bag with some water and food in due to lateness off the hour. He explained everything about the resort and where everything was on the site. Given room 1147 in the main building so not to far to go from reception. Lifts available but only one floor so no need to use them except with suitcases. Room was as expected, clean and tidy, balcony and plenty off space to store luggage. Tea and coffee making facilities and a fridge in the room(filled with Water and Pop) are always a winner. Bed was comfortable and both my wife and i slept well all week. My only small complaint is that the safe was operated by a key so had to lug around with us or hide it some where. would be better if electronic locking. Lets talk about the site Resort is a little away from any amenities, nearest town is about 2-3 kms away and will need to get a taxi(cost 10 euros), there is a bus about 6 times a day to Kos town but can be very busy but at 3.2 euros is bargain. Pools and grounds : The pool scene here is unbelievable, There's a Lane pool, a huge main pool where the activities take place, 3 smaller pool for relaxation, a Large pool near the beach and then another large pool with hydro jets. the choice is amazing something for everyone. We stayed mainly around the main pool but was our choice. plenty off sunbeds at them all. Food and Drinks: There are 3 restaurants, the Main restaurant is called Magi-co , its a buffet place but there is always plenty off choice for all tastes. As with most places Breakfast is a little repetitive but its breakfast and what else do you eat. Lunch and Dinner where tasty, fresh and always plenty of it. There are 2 specialty restaurants, Flavours and A Greek Taverna. We eat at both. Flavours is where they have the tastes off the 6 countries which have TUI Magic life centres. You get 6 small starters and then you pick a Main and dessert. Food was OK but the setting was not very appealing(during the day its a Coffee house). We eat at the Greek Taverna on what was our 23rd anniversary. I had been in contact with the guest services manager Maria before arriving and was going to eat on the beach but the weather meant that was not possible. Maria arrange for the table to be decorated with balloons and a rose to make it feel special which was a wonderful gesture. Food at the taverna was very good and it felt authentic. During the day there is a gyro station by the main pool which served gyros, pizza and burgers and a food truck by the beach serving burgers, hot dogs and tacos. Both off these are great, the gyros are really tasty. Bars and entertainment: There are 3 bars, a Wunderbar (open 24hrs) a Pool bar and a Beach bar. There is also a vitamin bar by one off the pools for fresh juices and smoothes. The staff at all the bars are friendly and serve everyone very quickly. The lady on the pool bar during the day was terrific after serving you just a couple off times knew what your order was and you nearly did not have to ask. There was also a Coffee house which served nice teas and coffee plus cakes/pastries throughout the day. The entertainment team work very hard throughout the day and night to keep everyone happy. The resort is geared towards the more active people due to the tennis courts, volleyball courts and other fitness activities but there is no pressure and you only need to do what you want to. My only complaint was that at night all the entertainment was done around the Wunderbar and the terrace near the pool bar, this meant it got very busy and finding a seat was sometimes not possible. Also if you did not want to watch the entertainment there was no other bar open to escape it. Overall we both enjoyed our week at this resort, Have to mention a big thank you to then for making our anniversary special, after the meal at the taverna we went back to our room and they had made it up with balloons, towel swans and rose petals over the bed. it make my wife feel so special and she will remember for the rest off her life. Nice clean resort a little away from anything but always something going on so don't feel you need to leave. …
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Date of stay: September 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: if you want a quiet room ask for one not in main building
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grigorios Tsoultsidis, General Manager at Atlantica Marmari Palace
Responded 28 Oct 2022
Dear Mr. 136philipg, A big big thank you for your kind words and your recommendation. Also for taking the time to write us such an amazing review. We are so glad you had a fun stay with us! It is always nice to read such lovely comments and to be reasured that our guests appreciate our hospitality, our gastronomy and our Entertaining program. We will keep working hard to always meet your expectations :) We would be delighted to welcome you back any time! Sunny greetings from Kos! Your TUI MAGIC LIFE Marmari Palace Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just come home from a fantastic weeks holiday to Atlantica Mamari Palace, Tui Magic life. We found the hotel super clean and tidy. The staff were excellent, and so helpful. The entertainment staff Jan Luca, Coco, Noah, Jan and the rest of the team were fantastic and super friendly and inclusive with all the activities they had on offer for both kids and adults. The food was amazing in both the buffet and the taverna on the beach, the choice, freshness etc was second to non. All the staff at the pool bar, snack stations worked tirelessly and were always happy to help. The whole complex was kept exceptionally clean and tidy and I would say the whole resort is a credit to the staff and management who run and operate it so well. Thank you all for a great week, we will hopefully be back soon. Lee…
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Date of stay: October 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grigorios Tsoultsidis, General Manager at Atlantica Marmari Palace
Responded 23 Oct 2022
Dear leebL4620CX, A big big thank you for your kind words, your excellent rating and your recommendation. We are so glad you had a fun stay with us, in our club! It is always nice to read such lovely comments and to be reasured that our guests appreciate our hospitality, our clenliness, our gastronomy - drinks and our Entertaining program. Be sure we will pass on your praises to all of the staff. We will keep working hard to always meet your expectations :) We would be delighted to welcome you back, any time! Sunny greetings from Kos! Your TUI MAGIC LIFE Marmari Palace Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Have just returned from a weeks holiday here and have to say we couldn’t fault it. The rooms were clean and spacious, choice of food excellent - buffet with great choices (and amazing desserts!!), pool bar for drinks, and the Gyros station for kebab and chips for an afternoon snack. By far the best part was the entertainment, huge thanks to Gian Luca, Noa and Jona for the shuffleboard and waterpolo games, and everyone else on the team for the midday pool games and evening entertainment- everyone was so amazing and friendly. Would totally recommend a holiday here.
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Date of stay: October 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grigorios Tsoultsidis, General Manager at Atlantica Marmari Palace
Responded 23 Oct 2022
Dear S883LCkarenm, Thank you for trusting us with your vacations and we are so grateful for your time to write a review. We are so happy to read that you enjoyed your stay here with us and the references of our gastronomy, drinks , cleanlines and entertainment program. Be sure we will pass on your praises to everyone mentioned above. It would be our great pleasure to welcome you back, anytime and to share more magic moments with you! Sunny greetings from Kos, Your TUI MAGIC LIFE Marmari Palace Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an enjoyable stay here but it’s not a 5 star hotel. We got off on a bad start - first night, the noise from the entertainment was very loud (our room was close to the main bar areas which has its pros and cons!). There was also a problem with ants in the room. I went to reception the next day and asked for a room change - this is where it is evident that the hotel doesn’t provide 5 star service. I was told my request would be passed on to the manager and that we would hear back via letter for a change the next day (Thursday). We didn’t hear back until Thursday stating our request had been “approved” and that the move could be completed on the Friday. By that point, we couldn’t be bothered and decided to adjust our expectations in the evening. I also managed to stop the access of the ants into the room myself. Just a very poor response. One evening we got a letter through the door informing of us possible noise - on probably the quietest night?! That featured the silent disco (great fun, and a highlight). The drinks table service in the restaurant we also found to be very hit and miss, although the food is generally good. The gyros station was our favourite place for a quick lunch. Alessandro in the Wunderbar was excellent and took care of us in the evenings. Overall, we enjoyed our stay but improvements are needed to make it 5 star as advertised.…
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Grigorios Tsoultsidis, General Manager at Atlantica Marmari Palace
Responded 12 Oct 2022
Dear Mrs. Kathryn D, Thank you for your time to write us a review. We are so unhappy to read that our services did not meet your expectations to the fullest. Especially about the room change, since we always make sure our guests are satisfied with their accommodation. In this case, in order to fulfill your wish for a room change, we had to wait for a room to be empty. ( a room of your booked room type that met your requests ) The first available room was on Friday. Other than that, we always take into serious account all the feedback given from our guests, cause our main goal is to always keep on improving. Be sure we will pass on the praises to Alessandro in the Wundebar. Furthermore, we are really happy to read that you enjoyed your stay overall. We will keep on working hard and we really hope to be welcoming you back in our club again in the near future. Sunny Greetings from Kos, Your TUI MAGIC LIFE Marmari Palace Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Another stay at Marmari Palace for 2 weeks late September / early October. Really helpful staff and spotlessly clean hotel room. Some excellent mountain biking and other activities. We looked at other hotels but always revert to Marmari Palace in Kos. A great holiday. Thank you.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Grigorios Tsoultsidis, General Manager at Atlantica Marmari Palace
Responded 3 Oct 2022
Dear Carnac67, thank you so much for taking the time to write this great review and thank you for the 5 star rating! It is a great pleasure to us to read that you enjoy your holiday with us to the fullest, every time. We are more than happy to share your feedback with the whole team. Looking forward to having you back again, anytime. :) Sunny greetings from Kos, Your TUI MAGIC LIFE Marmari Palace Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All kind and friendly people working in the hotel. The restaurants are top. Very nice and clean rooms. If you want a nice holiday at Kos? This is the place to be! Many pools and the beach is near the hotel.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grigorios Tsoultsidis, General Manager at Atlantica Marmari Palace
Responded 29 Sep 2022
Dear norbertkA9044FD, We would like to thank you so much for this excellent review and recommendation. It is always a great pleasure for us to read that our guests have a good time with us and our services meet your expectations to the fullest! We will be more than happy to welcome you back in our club anytime! Sunny Greetings from Kos, Your TUI MAGIC LIFE Marmari Palace Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was great to be back again 5 years after working here and 1 year since first holiday back to this place. We arrived just before 9:30pm so was told to go straight to dinner before checking in. Main restaurant buffet had different food options every lunch and evening and could always find something you would like. Breakfast was also good with all the options available. A massive shoutout to Michael in the main restaurant and was lovely to see you once again. We also enjoyed visiting the flavour restaurant and Taverna during our stay where food was also very tasty. Checkin was very quick and was in our room with cases following shortly after. We spent most of the days around the pool while here apart from about 4 days where we ever had trips booked or was at the beach. We enjoyed the main pool with the option to swim to the bar when needing to get a drink. Thomas at the pool bar done an amazing job remembering what everyone’s drinks were on a daily basis and still smiling and having a laugh with guests at 1am after nearly a 12 hour shift. Entertainment during the day and evening was very good with the Entertainers having great leaders in Wolfi and Alex. A big mention must go to Alex for making the pool games and bingo very funny and with loads of energy on a daily basis. We also enjoyed the funny rules added in to his bingo. We also enjoyed taking part in Darts with Greise and Aqua Gym with the dancers. The shows and magic moments in the evening were performed to a very high standard with the dancers having a good leader in Kim as Dance Captain. A big mention must go to Alex, Greise, Coco, Luca, Iolanda and Kim for making our 2 weeks so enjoyable and we enjoyed spending our time and getting to know you all better. Room was very clean when we arrived and was kept clean throughout the 2 weeks with the cleaner making our clothes and bed and towels looks pretty on a daily basis with her art work we would come back to. One thing that I would say is some of the sunbeds around the main pool do have screws missing or they need tightening and when making the bloke cleaning the pool one morning aware he didn’t really seem to bothered so we did have to move these beds away a couple of times during our stay so we didn’t have no broken sunbeds we was laying on. A big mention must go to Greise (Dancer) who did have to finish the season early due to an injury a speedy recovery and we hope to see you back dancing in the future.…
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grigorios Tsoultsidis, General Manager at Atlantica Marmari Palace
Responded 19 Sep 2022
Dear LeanneDanson98, Thank you so much for your time to write such a wonderful review and for trusting us with your vacations by returning to our club. We appreciate your kind words about the staff , the cleanliness, the food quality, the restaurants, the bar and the entertainment team. Be sure we will pass on your praises to everyone mentioned above. It would be our great pleasure to welcome you back, anytime! Sunny greetings from Kos, Your TUI MAGIC LIFE Marmari Palace Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My boyfriend and I have just returned from a week in the beautiful Marmari Palace. We could not fault the holiday - from the moment we arrived, we were greeted by very friendly staff which continued the whole holiday. Our room was lovely, the food was wonderful - such an array of different choices. The variety of activities was amazing, I especially enjoyed the aqua fitness and the entertainment was just fantastic. A special shout out to Alex, we thought you were brilliant! We ventured out to the waterpark which was just across the road. We got a bus into Kos Town which was beautiful - the bus stop is opposite the hotel. All in all, it was an absolutely fabulous holiday, we loved it!
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Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grigorios Tsoultsidis, General Manager at Atlantica Marmari Palace
Responded 14 Sep 2022
Dear Mrs. abbies831, Thank you so much for such an excellent review and the 5 star rating! :) We are thrilled to read that our services met your expectations to the fullest. Be sure that we will pass on your praises to the rest of the team and Alex. Looking forward to having you back in our club, anytime! Enjoy the rest of your summer :) Sunny Greetings from Kos, TUI MAGIC LIFE Marmari Palace Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$222 - US$356 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel marmari palace, marmari palace kós
FORMERLY KNOWN AS
Magic Life Marmari Palace
LOCATION
GreeceSouth AegeanDodecaneseKós
NUMBER OF ROOMS
329
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Claim Your ListingATLANTICA MARMARI PALACE: UPDATED 2022 Hotel Reviews, Price Comparison and 1,158 Photos (Kós, Greece) - Tripadvisor
Frequently Asked Questions about Atlantica Marmari Palace
Which popular attractions are close to Atlantica Marmari Palace?
Nearby attractions include Memories Bar (8.0 km), Paleo Pili (7.5 km), and Happy Flamingo Beach (7.6 km).
What are some of the property amenities at Atlantica Marmari Palace?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Atlantica Marmari Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Atlantica Marmari Palace?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Atlantica Marmari Palace?
Yes, free parking is available to guests.
What are some restaurants close to Atlantica Marmari Palace?
Conveniently located restaurants include Palapanis - O'ti Na 'Nai, Aplo Beach Bar Cafe, and Palatiano Restaurant - Bar.
Are there opportunities to exercise at Atlantica Marmari Palace?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Atlantica Marmari Palace have airport transportation?
Yes, Atlantica Marmari Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Atlantica Marmari Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Atlantica Marmari Palace offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Atlantica Marmari Palace?
The staff speaks multiple languages, including German and Greek.