We had an amaizing time here… can’t truly describe… The room was wonderful, clean, and perfect size. Every Staff member from the check- in to the cleaning staff were delightful, incredibly professional, helpful and friendly. Especially Mr. Stamatis :) we gonna miss him and his kingdom:))) The sevice was exceptional, we highly recommend this hotel! Peter&Nikolett
I had a hard time deciding whether to give a 4 or 3 star review but the really nice staff and great service made me go for 4 stars. The hotel is really nicely situated, on top of a hill between countless olive trees. We arrived at night and were greeted by friendly Louisa with a nice cold lemonade and local dessert. She then upgraded us to their best suite, which was such a nice thing to do. The suite is very spacious, had a jacuzzi and excellent views over the ocean and towards the Greek mainland (or other island I'm not sure). Breakfast is amazing: the buffet is so varied and there are so many fresh things to choose from. Every morning there were freshly made bruschetta's with olives and feta, and different hot and cold pastries. Also a nice assortment of 5 different juices and omelettes cooked to order by wonderful Anna. The pool is excellent. During our 6 night stay it was never busy and there are plenty of sunbeds so no need to stress in the morning to "reserve" a bed. Staff will give you pool towels and the lady at the pool bar always comes up to bring a cold bottle of water and glasses. Water by the way is always free in the hotel. Every time we left for the beach or came back at night we could ask for a cold bottle of water which was really nice to have. Hotel is also very clean and fresh. So all in all nothing to complain about except a few things: - The biggest one was that our AC was not working. Our room was a hot 27 degrees Celcius all week long, which was absolutely not pleasant. We mentioned it 3 times at the reception but never got a reply if anything was being done about it. After 3 nights they gave us a fan but that does not really help. It was sweltering in there and I never got a good night's sleep because of it. If not for the nice staff and pool I would have given a 3 star review because of this. They never explained why it did not work or why they could not fix it. - Pool hours were a little late I felt. Pool officially opens at 10:00 am, which if you are an early riser and have breakfast at 8:00 is quite late. I must say though they are not strict about it because I often went for a morning swim at 8:30 to cool down from the room, and nobody every said anything to me. Still it would have felt more comfortable to swim if I didn't have the feeling I was "breaking the rules". I think 8:30 / 9:00 woud be a better time to open the pool. - Music at the pool was often too loud. Actually, I think there should be no music at all. If you choose a more remote and quietly located hotel like this one, that is for a reason. If I wanted blaring music all day long I would have stayed in Tsilivi or Laganas. Here I just wanted to lay with my book between the olive trees. - Hotel could do a lot better in creating more atmosphere. There is an assortment of couches, desks and closets scattered through the hotel in the most strange places. They do not add to the atmosphere and especially in the gym area it looked like people were moving in, there are a lot of random closets and desks there that have no function at all and make you feel you are in a warehouse instead of a hotel. Having said that we had an amazing stay, but I would say 5-star hotel is no the right description. Therefore it lacks the real luxury. Tips to go for dinner: Taverna Akrotiri, a nice Greek family garden taverna Lofos: only 12 minutes from the hotel with amazing sunset views over the island…
Best honeymoon trip ever!!!! This was an amazing choice. Beautiful spot on the hill with views of the sea . Very comfortable suite with everything you need, including a jacuzzi inside the room. Breakfast was homemade with fresh local products. The staff are very welcoming and friendly people. I would highly recommend this hotel to anyone looking for a quiet getaway.
Visited Zakynthos the first time during May 2022. Picked specially an adult-only-hotel and this one is serving it perfectly. A littlebit hidden from the mainroad with a nice view on the sea. Awesome atmosphere, fresh, rich and homemade buffet in the morning, very talented cook serving a 5 round dinner every evening. Everything made on a daily basis with herbs from local garden behind the hotel. Delicous red and white wines. Staff is very charming and helpful concerning local tips as well all of them speaking fluently English specially Stamatis has to be named as the good soul of the hotel☺️
The property was very well located for access across the island of Zakynthos. the entire property was very clean. The rooms were the most spacious we have had in Europe. The property was a true 5 star resort. We had a large bathroom and a 2 person jacuzzi with a view of the ocean in our room The breakfast buffet was incredible with gourmet options and lots of choices, including made to order omelets. Everyone on the staff was very friendly, helpful and always checking if you needed anything. Stanmitis, Nick and the Manager, Kostas, were always available, and went out of their way to assist with everything. We had a late flight and they insured we could use our room at the end of the day after we were expected to checkout in the morning. The Elegance Luxury Executive Suites was the best overall hotel I have stayed at during my 20+ years of travel for business and vacations in Europe.…
We booked our one week stay in October in the Strofades Hotel and in the middle of it they said to us that the Strofades is being closed because the season has ended and they transfering us to this Elegance Luxury resort. At first we were a bit surprised but the told us to check the hotel and they claimed that we would certainly liked it. We moved to this hotel on the next days. We had a car but they assured us that if we have some problems they can drive us as well which was nice. Once we transfered we had nothing to complain about everything was superb and we had the impression that they treat us as extremely important guests which was weird for a moment untill we realize that they care that much of every guest. The standard of the rooms was incomparable to the one that we had in Stofades (it was also good and there wasn't anything to complain there but come on, we had jacuzzi in the room here :D) So the rooms were brilliant with the perfect views. The staff and the service was excellent especially Stamatis (the chef of the staff) with who made our stay better then we could imagine (the little things like remembering our orders or making us a coffee how we like it or putting some jokes into conversations made our days:D) Food was also excellent. The best a'la carte dinner we've ever had. Highly recommendable…
We just came back from Zakynthos after spending 7 nights at this place. Hotel is very nice, with big and clean rooms, nice pool and surroundings and a lovely view from the rooms facing the sea. Every single review here mentions how great Stamatis is and we can only confirm! Not only he is on top of everything, knows everyone by name and their coffee preferences, he’s also genuinely nice and always ready to help. The one thing that needs fixing is the internet - it’s basically non existing in the rooms. It wouldn’t be such an issue if at least networks would work but we barely had any phone reception across the island (apart from some of the touristic spots) not to mention 4G.
I stayed 8 nights at this hotel at the beginning of August and everything was excellent! The room was very large and clean, services were excellent and the food at the restaurant was excellent. But the best was Stamatis! Stamatis made us feel excellent and the hotel is very lucky to have somebody like him! Next time when I will travel to Zakynthos, I shall stay at this hotel again.
I've been in 24 countries in all Europe. More than 100 diferent types and stars hotels. But only here I meet best bartender in the world - Samatis. He made our holiday. World class professional. Samatis is a God. I would recommend this hotel for couples.
No words to describe the high service which you gave us from Thursday to Sanday. We've felt full satisfied kings. We've never received such a service... Amazing team! Wenderful food! Prefect hotel!, Clean and Safe! you're very kind, caring and pleasant that has multiplied people like you. We'll definitely recommend you warmly and in the duture we'll came back here again with a taste od more. Plus the man who named Stamatis amazing warm and very caring who pampered us a lot, not obvious will continue like this love him. Love, Asaf, Michal, Rafi, Shiran