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First Hotel Grand

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First Hotel Grand
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689 Reviews from our TripAdvisor Community

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Showing 358: English reviews
Copenhagen, Denmark
Reviewed 23 March 2016

I spent a night at this classy hotel which oozes atmosphere and history in the heart of Odense. The staff is friendly and professional, the room had everything I needed, the price was right - you get your money's worth. I shall be coming back.

Review collected in partnership with FirstHotels.com
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Helpful?
Thank 887bjarneb
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear 887bjarneb, Thank you very much for choosing First Hotel Grand for you time in Odense, and for placing this review. I am very happy to learn that you enjoyed our hotel and our service, and we will look very much forward to welcoming you back. Med venlig hilsen / Best regards Karen Henneberg Receptionschef / Front Office Manager FIRST...

Singapore, Singapore
Reviewed 23 March 2016 via mobile

When i was first saw the hotel across the road.. My first thought was.. "The Grand Budapest Hotel". It is situated just 800m from the odense station and close walk to the main shopping and the hc andersen museum. This has been the location for more than a century and how well kept their fixtures were. They were so classic!...

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Helpful?
Thank gryphonmonster
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear gryphonmonster, Thank you very much for this "grand" review. I am very happy to learn that you enjoyed your stay with us, and the hotel style was to your liking. We take great pride in our hotel being from 1897, and we therefor do our best to keep the classic and elaborate atmosphere, while at the same time providing...

Hvidovre, Denmark
Reviewed 21 March 2016

The staff was super friendly, the room was nice and clean, and best of all the cocktail bar: The bartender was extremely knowledgable and friendly. The location is perfect, just at the center of the city, close to the restaurants and bars. Will definitely come back.

Review collected in partnership with FirstHotels.com
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Helpful?
Thank Morten T
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Morten T, Thank you for this review. I am very happy to learn that you enjoyed your stay with us, and that our talented bartender took good care of you. I will look forward to welcoming you back once more. Med venlig hilsen / Best regards Karen Henneberg Receptionschef / Front Office Manager FIRST HOTEL GRAND ___________________

Reviewed 13 March 2016 via mobile

This time we were met by a smiling receptionist we got offered an upgrade at a good price. The hotel is nice the interior nice and clean. Smiling staff. The breakfast is ok, but only ok. The eggs where cold the rest nice. Come on First I know you can do it.

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Helpful?
Thank Søren V
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Søren V, Thank you for your kind words. We are very happy that you enjoyed yet another stay with us in our wonderful, historical hotel. We receive a lot of compliments on our luxurious breakfast, so I am very sad to hear that you found cold eggs on our buffet. Our F&B manager is informed and he will definitely...

Irvine, California
Reviewed 7 March 2016

I traveled from the States to Odense for business training. I stayed here for practically 2 weeks. This hotel is amazing! The staff are welcoming and cheerful, also spoke English very well which helped me as a foreigner. They also will order a taxi for you the next morning all you have to do is request it and the time...

Review collected in partnership with FirstHotels.com
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Helpful?
Thank dylans909
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear dylans909, Thank you so much for your kind words regarding our wonderful hotel. We are very happy that you enjoyed your stay with us. I have extended your compliments to my colleagues in the reception and the kitchen. We are already looking forward to welcoming you back again to Odense and First Hotel Grand. Have a lovely day, Med...

Svendborg, Denmark
Reviewed 6 March 2016

.........just a lovely stay. Just a break 24 hours. Good service from the beginning to the end. The bed, the bathroom/bathtub, brunch buffet. Perfect location. We will gladly recommend ,The Grand hotel and we will for sure be back one day.

Review collected in partnership with FirstHotels.com
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Helpful?
Thank aninaf2016
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear aninaf2016, Thank you very much for your positive feedback regarding your stay at First Hotel Grand, Odense. Our guests' feedback is very important to us, and I am very happy that you enjoyed your stay with us. I look forward to wish you welcome back to First Hotel Grand, Odense. Med venlig hilsen / Best regards Karen Henneberg Receptionschef...

Frederikshavn, Denmark
Reviewed 29 February 2016

When entering the hotel, we were very impressed by the ambience in this beautiful hotel, we vere met by a very competent and helpful receptionist. The room itself was somewhat avarage, with missing lamps, spiderwebs in doorways, damaged bathtub, extrabed thrown in the room, for your own setting up... But by checking out the cosy atmosphere ended, an extra room...

Review collected in partnership with FirstHotels.com
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Helpful?
Thank Kim S
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Kim S, Thank you for staying with us at First Hotel Grand and for taking the time to place this review. I am very glad that you have enjoyed our staff at hand, and the atmosphere at the hotel. I am very sorry to hear about the condition of the room. Please contact me directly at Karen.henneberg@firsthotels.dk, so that...

Skane County, Sweden
Reviewed 27 February 2016

The positives - 1. A beautiful hotel centrally located. Most of the town's highlights are within walking distances. 2. Had a helpful and friendly staff who did our booking. 3. A good breakfast spread. 4. Friendly receptionists. The negatives: 1. Our bathroom of our double executive room had a serious water blockage. It was pretty disgusting. 2. We called the...

Review collected in partnership with FirstHotels.com
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Helpful?
Thank Q3712INstephaniew
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Q3712INStephanieW, Thank you so much for your kind words regarding our wonderful, historical hotel. Still I’m so sorry to hear that you have problems with the bathroom. Our hotel technician has since fixed the problem causing the blockage. Our manager has also taken action regarding your unfortunate experience with the lack of providing you with a water boiler. Kindly...

Fredensborg, Denmark
Reviewed 25 February 2016

it is not my first stay at this hotel and will not be the last. the hotel has a very provincial and classic charm. it is not a typical luxury hotel, but things are done pretty well. a site of my taste

Review collected in partnership with FirstHotels.com
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Helpful?
Thank Martin L
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Martin L, Thank you so much for your kind words. We are very proud of our historical hotel and it’s wonderful to hear that our guests appreciate it too. We are looking forward to welcoming you back again to Odense and First Hotel Grand. Have a lovely day, Med venlig hilsen / Best regards Karen Henneberg Receptionschef / Front...

Bengaluru, India
Reviewed 25 February 2016

Really nice to be able to walk around town from this excellent location. Friendly Staff make the stay pleasant & the breakfast, with some traditional Danish food gets you off to a great start. Ambience during Christmas was particularly great.

Review collected in partnership with FirstHotels.com
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Helpful?
Thank PradeepDavid
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Pradeep, Thank you so much for your kind words. We are so happy that you are enjoying your frequent stays with us. Please know that the pleasure is all ours. We are looking forward to welcoming you back again to Odense and First Hotel Grand. Have a lovely day, Med venlig hilsen / Best regards Karen Henneberg Receptionschef /...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
First Hotel Grand in the heart of Odense has been the city's most illustrious hotel since 1897. First Hotel Grand has undergone major remodeling and has reopened as one of Scandinavia's most stylish and classical hotels in keeping with its time-honored reputation as Odense's premiere hotel. Located in the heart of Odense and restored to its original grace with state-of-the-art conference facilities, First Hotel Odense is a palatial hotel and the perfect choice for travelers on romantic city breaks as well as discerning businesspeople. ... more   less 

Additional Information about First Hotel Grand

Address: Jernbanegade 18, Odense 5000, Denmark
Region: Denmark > Funen and Islands > Odense
Price Range: $185 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — First Hotel Grand 4*
Number of rooms: 137
Reservation Options:
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Also Known As:
1st Hotel Grand Odense
First Grand Odense
Odense First Grand Hotel
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Questions & Answers

Here's what travellers have asked, with answers from First Hotel Grand staff and other travellers.
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Questions? Get answers from First Hotel Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are doing renovations at this time, so just check with hotel about noise in the area of your room.”
 of 5 bubbles moirap504, 23 Nov 2016 | Read review
“Inner courtyard is quieter”
 of 5 bubbles AmberK, 5 Oct 2016 | Read review
“Don't choose a room”
 of 5 bubbles michael-rothmann, 22 Aug 2016 | Read review
“Higher rooms not facing the street may be quieter.”
 of 5 bubbles jtraveller23, 23 Jun 2016 | Read review
“Book away from the shopping street side of the hotel. FYI hotel is a easy 10 minute roll to the Central Station”
 of 5 bubbles 301Don, 17 Jun 2016 | Read review
5 of 5