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Tivoli Hotel & Congress Center

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Arni Magnussons Gade 2, Copenhagen 1577 Denmark
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1746)
Room & Suite (403)
Videos (4)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 03/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tivoli Hotel & Congress Center
Updated 03/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#45 of 134 hotels in Copenhagen
Location
Cleanliness
Service
Value
Behind the iconic pillar entrance of Tivoli Gardens, a magic universe of high culture and amusements is hidden. You know, a universe that can make everybody, both children and adults, fascinated and enthusiastic. And a universe that delights us, activates our senses, gives us a well-deserved break from the daily routines, and engages us in new ways. Tivoli Hotel & Congress Center is inspired by that spectacular and detailed universe since our primary task is to combine business and indulgence with romance and entertainment. We offer everything you could dream of for a complete hotel stay - for both family trips, city breaks and couples getaways. Go for a swim in our large indoor swimming pool, get a sweat on in our fitness center or enjoy a delicious drink in one of our three in-house bars. We also have a playroom for our youngest guests to run off to, while mom and dad are enjoying their dinner at our restaurant, Tivoli Brasserie. If you spend the night in an Executive Room or a higher upgrade, you have free access to our Executive Lounge and Executive Breakfast restaurant. And if you stay in one of the suite categories, you can even relax and enjoy indulgent moments in our Penthouse Pool & Relax on the 12th floor. At Tivoli Hotel & Congress Center, we work hard everyday to give our guests the best service experience possible - and it seems that the work is valued since we won the title as the best hotel in Copenhagen in 2019. Welcome!
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children's playground
Paid private parking on-site
Car park
Wifi
Infinity pool
Pool with view
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Rooftop bar
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Soundproof rooms
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, Danish, Norwegian, Swedish
Hotel links
Special Offer:Package deal

Location

Full view
89Good for walkers
Grade: 89 out of 100
42Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
5280Reviews68Q+A100Room tips
Traveller rating
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Popular mentions
louisenathalia wrote a review 3 Dec
Yutz, France8 contributions7 helpful votes
This is not a 4 star hotel. Our room was dirty, as in literally a thick layer of dust everywhere. when complained about we were told the room would be deep cleaned when we left at 10am for the day - when we returned at 5:30pm not a single thing had been done. nobody had been to clean the room at all (we also hung the sign on the door to clean it). The mini bar was completely empty. not even a bottle of water was available. when we arrived at 10pm Friday evening and called reception to get a drink we were told room service was closed. Considering a cost of 750 euros for 3 nights I would have expected we would at the very least not have to go shopping in a super market to fill up our mini bar ourselves. we were told the bar was empty due to COVID - not sure how you can catch the virus from an unopened bottle in a minibar. The room also lacked simple items. There was a pad of paper but no pen. No complimentary bathrobes or slippers even though the hotel has a spa. Apparently only executive rooms are allowed these and all other rooms can rent them for 95kr per set. The explanation we were given was that the hotel didn’t want guests to be walking around the hotel in robes as there are often conferences held there. Obviously this reason is null as long as you pay enough money… I paid for breakfast to be included.the first morning I went I had 45 minutes before I needed to leave the hotel. when I arrived there as a queue of at least 40/50 people. obviously there was not enough time for me. I managed to get a reimbursement of 20% of my bill when I went to complain. for the 3rd time. I hate complaining. it ruins my experience of being in holiday but this time it was absolutely necessary. I found it very frustrating that I had to complain multiple times for anything to be done. I will never stay here again and I have made sure to tell all my family and friends in Denmark to not waste their money here.
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Date of stay: December 2021Trip type: Travelled as a couple
Room Tip: Don’t stay here
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sanneroijackers wrote a review Jul 2021
4 contributions2 helpful votes
Hotel's Favourite
We really enjoyed our stay here! Our experience was already made at check-in, they were super helpfull with our luggage as my boyfriend wasn't able to lift anything after an injury. We got an upgrade to a very nice room and breakfast was just perfect. Especially downstairs. Up at the 2nd floor it was a little busy and understaffed. Also very convenient that a hop-on-hop-off bus stops right in front of the hotel for some first day exploration. And on top off all that we found it very affordable for the experience we got. Already recommended this place to a friend!
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Review collected in partnership with this hotel
Date of stay: July 2021
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Location
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Sleep Quality
2 Helpful votes
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Response from Guest Relations, Gæsteservice/reception at Tivoli Hotel & Congress Center
Responded 26 Jul 2021
Dear Guest, Thanks for the kind words and the recommendation. We are so happy to read that you had a great experience here at Tivoli Hotel. I will talk to our F&B Manager, who is responsible for the breakfast, to tell him what you experienced during your stay regarding the amount of staff in Tivoli Brasserie. We hope to welcome you back again! Best regards Tivoli Hotel & Congress Center Julie Krogh Pedersen Guets Relations Coordinator
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kristaw1232021 wrote a review Nov 2021
1 contribution
Found the staff to be helpful, the breakfast was plentiful and something for everyone, and the room was comfortable with tea, coffee and own kettle. There was also an ironing board in the room. Has good conference facilities and a nice view from the rooftop bar.
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Review collected in partnership with this hotel
Date of stay: November 2021
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Trip type: Travelled on business
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zweiwiewir wrote a review Nov 2021
1 contribution
Too much damages in both rooms we stayed in. Very friendly staff but it's not worth that much money we paid for it. Close to the city and to Tivoli Gardens. Rather noisy hotel. No baggage service on arrival and leaving.
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Review collected in partnership with this hotel
Date of stay: November 2021
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MarcLager wrote a review Nov 2021
Norrkoping, Sweden97 contributions42 helpful votes
The hotel is a bit of a walk from anywhere you want to be, really. Stayed here with some friends, and the AC was definitely not able to handle three blokes sleeping in the same room. Zero oxygen and so warm we could barely sleep. The bed was also surpirsingly hard. The breakfast was nice and the personnel friendly.
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Date of stay: November 2021
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PRICE RANGE
US$128 - US$262 (Based on Average Rates for a Standard Room)
LOCATION
DenmarkZealandCopenhagenInner Vesterbro / Vesterbro - Kongens Enghave
NUMBER OF ROOMS
679
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Frequently Asked Questions about Tivoli Hotel & Congress Center
Which popular attractions are close to Tivoli Hotel & Congress Center?
Nearby attractions include Øksnehallen (0.5 km), Bryggebroen (0.5 km), and Hustedvin (0.4 km).
What are some of the property amenities at Tivoli Hotel & Congress Center?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Tivoli Hotel & Congress Center?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Tivoli Hotel & Congress Center?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Tivoli Hotel & Congress Center?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Tivoli Hotel & Congress Center?
Conveniently located restaurants include Sticks'n'Sushi, Warpigs, and Restaurant Gorilla.
Are there opportunities to exercise at Tivoli Hotel & Congress Center?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Tivoli Hotel & Congress Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Tivoli Hotel & Congress Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Tivoli Hotel & Congress Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.