Tivoli Hotel & Congress Center

Tivoli Hotel & Congress Center

Traveller (1933)
Executive Dobbeltværelse
Room & Suite (593)
Tivoli Hotel & Congress Center
Videos (4)
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About

4.0
#44 of 126 hotels in Copenhagen
3.9 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tivoli Hotel offers everything you wish you in a luxurous hotel stay - for families, friends and couple's getaways. Dive into our pool, enjoy the bliss of the lovely sauna, get your daily exercise in our fitness center or enjoy an evening drink at one of our three bars.. You can also experience colorful, illusionistic art and adventurous events and playrooms. In other words, we work every day to offer both business people and families with children a complete hotel stay – and it seems that the work is valued since we won the title as the best hotel in Copenhagen in 2022. Welcome!
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Babysitting
Children's playground
Paid private parking on-site
Car park
Wifi
Fitness / spa changing rooms
Sauna
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Rooftop bar
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Pushchairs
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
4.0 of 5 stars
HOTEL STYLE
Ocean View
Family
Languages Spoken
English, Danish, Norwegian, Swedish
Hotel links
Special Price:10% off room rate

Location

Arni Magnussons Gade 2, Copenhagen 1577 Denmark
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
Copenhagen Airport
Sturup Airport
52.8 km
See all flights
København Hovedbanegård Station
10 min
4.0
4.0 of 5 bubbles6,304 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Tivoli Hotel & Congress Center enjoys a favorable location, appreciated by guests for its proximity to attractions and transport, though a trek to the city center is noted by some. The atmosphere is welcoming, catering to families, yet the hotel's identity appears muddled due to its varied clientele and decor. Service quality is a mixed bag, with commendable staff offset by erratic room upkeep. Opinions on cleanliness and value also diverge, with some guests satisfied and others pointing out oversights and room size for the price. Amenities like the pool and gym are well-received, but the room conditions and maintenance leave several guests wanting.
Location
Convenient
Atmosphere
Welcoming
Rooms
Cramped
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory

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6,304Reviews71Q+A100Room tips
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Detailed Reviews
begumby wrote a review Jun 2024
Knoxville, Tennessee
Hotel's Favourite
5.0 of 5 bubbles
Check-in process was seamless; they were able to get us into a room early. The concierge was always very helpful & courteous. The room was very comfortable, lots of amenities, spacious, quiet, & amazing views.
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Review collected in partnership with this hotel
Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kiangsl wrote a review Oct 2021
London, United Kingdom
3.0 of 5 bubbles
We stayed in two superior connecting rooms on the fourth floor of the City tower for five nights over Halloween.

Checkin has moved to 4pm (and checkout an earlier 11am) presumably because of covid although all restrictions have ended in Denmark and we saw little actual cleaning.

Checkin itself was sluggish wi5 everyone trying to checkin at the same late hour. Staff were though friendly and attentive.

Our rooms were well appointed with clear bathrooms and nice fittings although the rug in the twin room was a little worn and soiled.

As we were tired from travelling we ordered room service although we had to call because online ordering wasn’t operating. Burgers for two adults and two children were £65 without drinks and only slightly better than McDonalds and we paid at the door.

Breakfast at the weekend has to be precooked and it was a little challenging finding a table some days. The buffet itself is okay although there were a few obvious omissions such as salmon and almost no gluten free food.

We’d booked a day all inclusive at Tivoli Gardens although the inclusive part wasn’t nearly as generous as it had sounded.

We used the pool most afternoons which was nice if a little chilly and overrun with other families who let their kids go wild including in the sauna.

We didn’t sleep well partly because of the worst (square) pillows we’ve ever experienced in a hotel. On our last day we stumbled across the ability to call for alternative pillows which, had it been more obvious, would have been a real boon.

Also, the location probably works best if you have a car as it’s a 20min walk to the nearest Metro station or Tivoli Gardens, which becomes exhausting when you’ve done it four times in a day. There is a bus service 7A that runs from the main road beside the hotel but again we only found out by chance several days into our stay.

Our biggest disappointment with the hotel was that it’s primarily a conference centre and not really a suitable environment to stay with kids. Every day saw a new conference and hundreds more business people flooding into the huge foyer we had to pass to get anywhere. It’s a bizarre contradiction to sell it as a family AND conference hotel and sadly it just doesn’t work. All the child-friendly elements were in decay, such as the rooftop playground which felt derelict. And, both of us adults came away with Covid despite being as careful as possible.
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Don’t stay here with kids or without a car
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Rune W wrote a review Jan 2020
Laurbjerg, Denmark
5.0 of 5 bubbles
Central Copenhagen, modern hotel with harlequin and Tivoli theme
This is one of the best hotels in Copenhagen, and incredibly well managed. The rooms are not all that large but they are well designed, clean and modern.
The hotel features two outstanding dinner opportunities, sushi or steakhouse, set in two different theme restaurants. Both are quite often very full.
If you arrive with car, this is one of the few places where there is good and reasonably priced parking opportunities available directly at the hotel. Go sightseeing in central Copenhagen, many museums are within walking distance, and the buss passes just outside the hotel door. There are also always available taxies lined up before the front entrance.
-It just works!
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
louisenathalia wrote a review Dec 2021
Yutz, France
1.0 of 5 bubbles
This is not a 4 star hotel.

Our room was dirty, as in literally a thick layer of dust everywhere. when complained about we were told the room would be deep cleaned when we left at 10am for the day - when we returned at 5:30pm not a single thing had been done. nobody had been to clean the room at all (we also hung the sign on the door to clean it).

The mini bar was completely empty. not even a bottle of water was available. when we arrived at 10pm Friday evening and called reception to get a drink we were told room service was closed. Considering a cost of 750 euros for 3 nights I would have expected we would at the very least not have to go shopping in a super market to fill up our mini bar ourselves. we were told the bar was empty due to COVID - not sure how you can catch the virus from an unopened bottle in a minibar.

The room also lacked simple items. There was a pad of paper but no pen. No complimentary bathrobes or slippers even though the hotel has a spa. Apparently only executive rooms are allowed these and all other rooms can rent them for 95kr per set. The explanation we were given was that the hotel didn’t want guests to be walking around the hotel in robes as there are often conferences held there. Obviously this reason is null as long as you pay enough money…

I paid for breakfast to be included.the first morning I went I had 45 minutes before I needed to leave the hotel. when I arrived there as a queue of at least 40/50 people. obviously there was not enough time for me. I managed to get a reimbursement of 20% of my bill when I went to complain. for the 3rd time.

I hate complaining. it ruins my experience of being in holiday but this time it was absolutely necessary. I found it very frustrating that I had to complain multiple times for anything to be done.

I will never stay here again and I have made sure to tell all my family and friends in Denmark to not waste their money here.
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Date of stay: December 2021Trip type: Travelled as a couple
Room Tip: Don’t stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gummiol wrote a review Jan 2020
Hafnarfjordur, Iceland
5.0 of 5 bubbles
We truly had a great experience at this hotel. The hotel is very kid friendly and especially around the holidays. From what I saw, it also caters to the non family visitors. The themed Tivoli room was little small considering what we paid for it but we didn´t spent that much time in the room anyway. About a 10-12 min walk to Tivoli and you can buy the entry tickets in the hotel lobby. A big mall about 10 min walk from the hotel.

Only thing that is safe to say is not kid friendly is the pool. Very small seating area, no activities for the kids and you have to watch the little ones constantly as the pool is mostly quite deep.
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Date of stay: December 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gferne340441 wrote a review Dec 2022
Vienna, Austria
1.0 of 5 bubbles
We are experiencing a very bad hotel. It’s not living up to what we have been expecting. Rooms are not cleaned automatically /they didn’t inform us beforehand.. They only refill minibar - see that the room needs cleaning and leave without doing something. If you come here for the weekend you will have difficulties in finding food without reservation.. Of course you can have room service but then you will eat your food in tiny rooms without proper table. If you book this hotel because of the pool be aware that it’s very cold. Of course you are asked not to change in your rooms as this would require you walking with swimming suits to the pool area. And this would make everything much easier - obviously it should not be comfortable. away from inner city/not nice surroundings. Choose other hotels.
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Review collected in partnership with this hotel
Date of stay: December 2022
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Guest Services / Front Office at Tivoli Hotel & Congress Center
Responded 13 Dec 2022
Dear Georg, First of all thank you for taking the time to review us on both Booking.com, Tripadvisor and Google. I am sorry to know that your stay did not live up to your expectations! When you stay with us several nights we leave it to you to decide whether you want daily cleaning of the room. If you prefer daily cleaning, we are happy to do so! I am however very sorry to hear that you did not feel properly informed about this. We do make an effort to keep our guests informed both via our website and with information cards handed out at check in. Regarding food options at the hotel we are very proud to have 3 popular restaurants. Should these all be fully booked we are 5 min walk from Copenhagen Mall and 10-15min walk from Kødbyen (restaurant and bar area in Vesterbro) and the city center. We also have a concierge service that will be happy to help with advise and reservations. The water in the pool has a constant temperature of 28-29 degrees, and is therefore not a hot water pool. We do have a sauna available to warm up if the pool feels a little on the cold side. We also have changing facilities by the pool. Should you prefer to change in your room we kindly ask that you use a robe or other comfortable clothing when passing through the hotel. Thank you again for your feed-back. Yours sincerely, TIVOLI HOTEL&CONGRESS CENTER Emilie Kirk - Senior Reservations Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JuliaValerie wrote a review Aug 2020
Noordwijk, The Netherlands
3.0 of 5 bubbles
Location: 15 min walk to tivoli gardens (unexpected) and minimum 15 min to city center or other points of interest. The walk is not a nice one and the direct neighbourhood of the hotel is rather ugly to my opinion.

Room: Dated, carpet on the floor instead of wooden floor which we expected the on booking, no room between foldingbed for children and desk, scary window, slippery bath tub, no good shampoo. Positive: nice bed and good waterpressure.

Corona: lots of spritsers for your hands, but not all are replaced on time when empty, 36 people (much to much to my opinion) aloud in swimmingpool and you have to reserve, breakfast still a buffet, not enough distance between people, at the reception entrance and exit, but nobody there to guide this so this doesnt work.

Staff: friendly.

Costs: to much for what you get and you pay a lot extra to park your car, no discount for tivoli gardens, bike rental way more expensive than in the city.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sianeebananee wrote a review Jan 2020
Stockport, United Kingdom
4.0 of 5 bubbles
Nice hotel with spacious & comfy rooms. It was quiet even though the hotel seemed very full - lots of families when we were there. A Breakfast was busy but there was enough space and the food was spread out so there was room to manoeuvre. There was loads of lovely food. Coffee could be better and the orange juice was very sweet. Whilst the location wasn’t exactly central it suited us very well. We used the Donkey Republic bikes to get about and we were never far from anywhere. The pool facility with a big sauna is really nice and was never full when I used it. The staff were really nice and very helpful when I needed help with something. I loved having a kettle in the room so I could make a brew. Great views from the top floor. My only gripe with the room is the need for a glass door in the bathroom. If you need to switch the light on in the night, light floods the room which is annoying.
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Review collected in partnership with this hotel
Date of stay: December 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
patwC9258ST wrote a review Dec 2022
New York City, New York
4.0 of 5 bubbles
They have a new 'energy saving' initiative, so they will not clean the room unless you fill out an extensive online form every day explaining exactly what you would like cleaned and why. Staff entered the room daily to re-stock the mini bar (so that more charges could be made), but neglected to make the bed or replace clearly used towels. The location was fine (if a little far from the city center) but the lack of attention to the room made the price of staying less reasonable. There were activities for kids, and they decorated a bit for Christmas, but I felt like an inconvenience when I asked to have fresh towels at least once during my four night stay (and then had to explain in excruciating detail exactly what I needed).
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Review collected in partnership with this hotel
Date of stay: December 2022
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Annabel wrote a review Sept 2020
5.0 of 5 bubbles
We had the best time in Tivoli hotel, the room was clean, bed was comfy, had a heated toilet, high quality toiletries (including hair conditioner) and lovely staff members. Room was cleaned everyday. Location was good as only 10 min walk from the central station, 10 min walk to the meat packing district where we ate most of our evening meals and less than 10 mins to the shopping centre.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from fishandchips90210
Leeds, United Kingdom44 contributions22 helpful votes
I am afraid I don’t. Why do you need a picture??
Answer from Andreas M Aanerud
Oslo, Norway63 contributions13 helpful votes
The pool is free, but cold. We did not need to book a slot. It was a full breakfast, but I don't think they have bacon.
graeme wilson asked a question Feb 2022
Glasgow, United Kingdom118 contributions33 helpful votes
How much is a taxi from airport to hotel?
Answer from Markus W
Basel, Switzerland25 contributions4 helpful votes
Please budget between DKK 300 and DKK 350
Answer from lucynkev
Heathfield, United Kingdom37 contributions24 helpful votes
No clothes on it’s a child friendly hotel
Answer from kekker
Akershus, Norway84 contributions44 helpful votes
Sorry for late reply, I don't think they did, but I have a freekingly high limit, so it didn't matter. But they registered my card at arrival, so they might have done, without me figuring out.
Dakota Y wrote a tip Jun 2024
Austin, Texas3 contributions
2.0 of 5 bubbles
"Please post the dates that all child amenities will be unavailable. When you do not alert people to this, they will book the hotel for them"
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Slabotsky wrote a tip May 2024
Montreal, Canada219 contributions146 helpful votes
2.0 of 5 bubbles
"Ask for a room on the "garden" side of the hotel so that you do not hear street noise"
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MabdRosa wrote a tip May 2024
104 contributions55 helpful votes
3.0 of 5 bubbles
"Ask for your room to be cleaned, if not they don’t do it…! "
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Gulzhazira wrote a tip May 2024
9 contributions9 helpful votes
1.0 of 5 bubbles
"Choose different hotel"
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peterxpt0 wrote a tip Apr 2024
Cascais, Portugal101 contributions68 helpful votes
2.0 of 5 bubbles
"Try somewhere else."
Read full review
Not the right property for you?
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PRICE RANGE
S$222 - S$352 (Based on Average Rates for a Standard Room)
LOCATION
DenmarkZealandCopenhagenInner Vesterbro / Vesterbro - Kongens Enghave
NUMBER OF ROOMS
679
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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TIVOLI HOTEL & CONGRESS CENTER (S̶$̶2̶4̶9̶) S$223: UPDATED 2024 Reviews, Price Comparison and 2,216 Photos (Copenhagen, Denmark) - Tripadvisor

Frequently Asked Questions about Tivoli Hotel & Congress Center
Which popular attractions are close to Tivoli Hotel & Congress Center?
Nearby attractions include Islands Brygge (0.5 km), Fisketorvet - Copenhagen Mall (0.4 km), and Bryggebroen (0.5 km).
What are some of the property amenities at Tivoli Hotel & Congress Center?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Tivoli Hotel & Congress Center?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Tivoli Hotel & Congress Center?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Tivoli Hotel & Congress Center?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Tivoli Hotel & Congress Center?
Conveniently located restaurants include Sticks'n'Sushi, Restaurant Gorilla, and Green Island CPH.
Are there opportunities to exercise at Tivoli Hotel & Congress Center?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Tivoli Hotel & Congress Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Tivoli Hotel & Congress Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Tivoli Hotel & Congress Center?
The staff speaks multiple languages, including English, Swedish, Danish, and Norwegian.
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