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Malpas Hotel & Casino

TripAdvisorUS$202*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$202*
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Malpas Hotel & Casino
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853 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEWvia mobile

I'm currently staying here and it could be soooooo much better. It has lots of promise but is let down by poor communication and lack or customer service (without us customers they have no business) I'm staying in the diamond court annex (it's nice) the food is as bad as people say, mostly cold and very repetitive. We've decided to...

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Thank Ian T
Reviewed 5 days ago NEW

booked into the Diamond Court annex a short distance away from the main hotel which had I believe recently been refurbished very happy with the room comfortable , clean just as we wanted and quite .the main hotel lobby areas and outside veranda by the bar and the then restaurant was good. the only drawbacks was the quality and selection...

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1Thank Thelma C
Nermin s, Guest Relations Manager at Malpas Hotel & Casino, responded to this review

Dear Thelma C, Thank you for taking the time to share your recent Malpas experience with us, we greatly appreciate your feedback. We were disappointed to learn that on this occasion we failed to meet your expectations we will share your comments with our management team for their urgent review. We do apologise inconsistencies encountered during your stay and will...

London, United Kingdom
Reviewed 1 week ago

Oh my life... what a wonderful week spent at the Malpas... Brussels for breakfast... course there were, and lots of people enjoyed them... if mr 'I don't want Brussels for breakfast' wants bacon and egg then go to Benidorm.. (Benidorm is lovely may I add).. yes there was building work going on, but it will only enhance the experience... we...

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2Thank jackiepercival
Nermin s, Guest Relations Manager at Malpas Hotel & Casino, responded to this review

Dear jackiepercival Thank you for taking time and writing a review, Reviews are very important to our hotel as we are able to see the highlights and downsides of our guests experiences. We are able to improve our standards and deliver a better service with the feedback we recieve from our guests. Thank you for your kind comments and i...

Huntingdon, United Kingdom
Reviewed 1 week ago

This is not a five star hotel. Although it looks good on the surface there are many underlying faults. We stayed in a bungalow which was at best three star, bathroom needs a refurb , mould in the shower , shower didn't drain properly. Pool area never cleaned, sun bed mattresses need replacing. Had to ask for clean towels twice,...

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2Thank amandawO8527VH
Nermin s, Guest Relations Manager at Malpas Hotel & Casino, responded to this review

Dear amandawO8527VH Thank you for taking the time to share your recent Malpas experience with us, we greatly appreciate your feedback. We were disappointed to learn that on this occasion we failed to meet your expectations we will share your comments with our management team for their urgent review. We do apologise inconsistencies encountered during your stay and will also...

Reviewed 2 weeks ago

3 building projects ongoing so angle grinders jack hammers dust mess and noise all near the pools. Food booring and repetitive. Staff have very little English so communications challenging. Refurbishment in Coronara means no Beach or restaurant facilities. Drinks cost more than UK. Only fish on offer in 10 days was local version of fish shop cod! Yet plenty of...

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4Thank Steve M
Nermin s, Guest Relations Manager at Malpas Hotel & Casino, responded to this review

Dear Steve M Thank you for taking the time to share your recent Malpas experience with us, we greatly appreciate your feedback. We were disappointed to learn that on this occasion we failed to meet your expectations we will share your comments with our management team for their urgent review. We do apologise inconsistencies encountered during your stay and will...

Windsor, United Kingdom
Reviewed 2 weeks ago

came home early from our trip to this hotel. They were building on the front of it, so if you are eating outside which is what you go abroad for you will get the noise of drilling, cutting and building. It was also very shabby and dirty around those areas. They also drcided for two days whilst I was there...

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4Thank cliff t
Nermin s, Guest Relations Manager at Malpas Hotel & Casino, responded to this review

Dear cliff t Thank you for taking the time to share your recent Malpas experience with us, we greatly appreciate your feedback. We were disappointed to learn that on this occasion we failed to meet your expectations we will share your comments with our management team for their urgent review. We do apologise inconsistencies encountered during your stay and will...

London, United Kingdom
Reviewed 2 weeks ago

Amazing staff who couldn't do enough for you, lovely rooms, food was lovely.. indoor pool and Jacuzzi was very cold.. only down fall was we couldn't check in at 9am as I was very busy but gave us a late check out.

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1Thank Halima N
Nermin s, Guest Relations Manager at Malpas Hotel & Casino, responded to this review

Dear Halima N, Thank you for your kind words and taking time and writing a review on tripadvisor. I am delighted to read you enjoyed your stay, Checking time is 2 o'clock howether we are always delighted to make sure our guests have a pleasent stay. I have taken note of your dislikes and will look into the matter. I...

Warwick, United Kingdom
Reviewed 4 weeks ago

A mixed week staying at the Malpas. We had to change room once, which wasn't too bad compared to some others that we talked to. The central lounge area and Jazz bar are first class, with friendly staff. The food is terrific, with a varied offering. The major building works are taking place inside around the gym and indoor pool...

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2Thank roger b
Nermin s, Guest Relations Manager at Malpas Hotel & Casino, responded to this review

Dear roger b, Thank you for taking time and writing a review, Reviews are very important to our hotel as we are able to see the highlights and downsides of our guests experiences. We are able to improve our standards and deliver a better service. I have taken notes from your review and will be observed. We hope we may...

Scotland
Reviewed 4 weeks ago

We spent a very pleasant week here in mid-March with the weather warming up during our stay. Through some time spent on a little preparatory research we were aware that there would be some building and refurbishment work going on. We balanced this with what we were receiving for our money; 7 nights half board in a sea view room...

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4Thank northotheborder
Nermin s, Guest Relations Manager at Malpas Hotel & Casino, responded to this review

Dear northotheborder Thank you for taking time and writing a review, Reviews are very important to our hotel as we are able to see the highlights and downsides of our guests experiences. We are able to improve our standards and deliver a better service. Thank you for your kind comments and i am delighted to read you had enjoyed your...

Reviewed 14 April 2017 via mobile

I couldn't understand why the management would put on the hotel heating preventing the air con in the main hotel rooms when the outside temperature actually went up while we were staying here. I was told to simply turn it off? Why would you have an indoor pool and jacuzzi and not heat them at all. It was too cold...

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Helpful?
Thank Ken M
Nermin s, Guest Relations Manager at Malpas Hotel & Casino, responded to this review

Dear Ken M, Thank you for taking the time to share your recent Malpas experience with us, we greatly appreciate your feedback. We were disappointed to learn that on this occasion we failed to meet your expectations we will share your comments with our management team for their urgent review. We do apologise inconsistencies encountered during your stay and will...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
The Malpas Hotel & Casino is an exclusive 5* Luxury Resort nestled in a quiet corner of Cyprus overlooking the Five-Finger Mountain range and the beautifully tranquil Mediterranean Sea. Complementing a stunning location, The Malpas Hotel & Casino is the perfect destination for romantic getaways - family leisure breaks - or ideal for functions and conferences. Malpas Hotel & Casino offers state-of-the-art facilities and incorporates luxurious modern amenities in its all-encompassing accommodation. ... more   less 

Additional Information about Malpas Hotel & Casino

Address: Cesur Sokak No: 4 | KYRENIA, Catalkoy, Cyprus
Region: Cyprus > Kyrenia District > Catalkoy
Price Range: $112 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Malpas Hotel & Casino 5*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with GoNorthCyprus and TripOnline SA so you can book your Malpas Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Malpas Hotel And Casino
Malpas Hotel Catalkoy
Malpas Hotel Kyrenia
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Questions & Answers

Here's what travellers have asked, with answers from Malpas Hotel & Casino staff and other travellers.
51 questions
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Questions? Get answers from Malpas Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the Diamond Court Annex”
41thelmac, 19 May 2017 | Read review
“Only saw our room... 205... balcony gets the sun all morning”
jackiepercival, 15 May 2017 | Read review
“Ask yo stay in main hotel.”
amandawO8527VH, 13 May 2017 | Read review
“Dont choose main hotel rooms very small.”
, 6 May 2017 | Read review
“All rooms were good we stayed under the Casino but could not hear any noise.”
381haliman, 4 May 2017 | Read review
5 of 5
TripAdvisor
US$202* /night
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Go North Cyprus
*Disclaimer
Prices are for 1 room, 2 adults
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