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Scandic Hotel Star Lund

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Scandic Hotel Star Lund
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400 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Angered, Sweden
Reviewed 17 October 2016

The good was very good, but the "really not good" threatened to outdo most of the good. Tricky review to write. And considering that I have two more stays booked at the hotel, I am really hoping that it all settles toward the positive over the next couple weeks. Let me break my first stay down: The good: The service...

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Helpful?
Thank kfair82
Thomas I, General Manager at Scandic Hotel Star Lund, responded to this review

Thank you for your honest comments, We have already taken care of the issues pointed out. You really helped us with your comments. Of course, the positive part is also important for us, a confirmation of good work. Welcome back to Scandic and Lund!

Vejle, Denmark
Reviewed 29 September 2016

Located conveniently for travelers going by car, just a very short distance from the E22. If you are used to stay at Scandic Hotel, you will probably find that at Scandic Star, everything is as You are used to. The hotel has an OK GYM for some basic training as well as a small indoor pool. It is based in...

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Thank Mortennielsen
Thomas I, General Manager at Scandic Hotel Star Lund, responded to this review

Thank´s for your comments! The majority of our rooms are large with separate bedroom. That will not change during our renovation. A big hotelroom is important for our guests. The relax area with pool, saunas, showers and dressing rooms will also be renovated. In the future the gym will have it´s own entrance and not as today through the relax....

Europe
Reviewed 26 September 2016

3 night stay (thur-sun) Had booked online the Friday-Saturday, selected Superior room and added that the dog was with us. (extra 200:- per night) Called hotel and added extra night, checked with them about the dog. Received booking confirmation with pricing via email. On check-in we were told the type of room we had booked wasn't allowed to have pets...

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Helpful?
Thank MrWeah
Thomas I, General Manager at Scandic Hotel Star Lund, responded to this review

Hi, thank you for your comments. We have a lot of guests with pets at our hotel. We also have special "dog rooms". In this case we have to look in to what´s happened with your reservervation. It´s obvious that there is a mistake made. We are really sorry for that. We are in the middle of our major renovation...

Hoersholm Municipality, Denmark
Reviewed 9 September 2016

Review collected in partnership with ScandicHotels.com
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Thank Henrik L
Gothenburg, Sweden
Reviewed 4 September 2016

Review collected in partnership with ScandicHotels.com
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Thank 752rajendras
Thomas I, General Manager at Scandic Hotel Star Lund, responded to this review

Stockholm, Sweden
Reviewed 2 September 2016 via mobile

Stayed one night in a perfect room, or two room. Bedroom and living room. Nice people, clean and a good breakfast. I took a walk from the train station to the hotel, a perfect walk 3 km. Quite and cool room.

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Thank Ola F
Thomas I, General Manager at Scandic Hotel Star Lund, responded to this review

Thank you for your comment. Always nice with a walk, specially in beautiful Lund. The size of a hotelroom is important and the large majority of rooms at our hotel are spacious with living room and bedroom.

Reviewed 21 August 2016 via mobile

Room was old, and poorly cleand (sticky surfaces and sheet on a drawer with actual poo on it). We didn't got welcomed feeling starting from reception. Sofabed (1 for 2 Kids) made horrible squeeky sound in every turn, no air condition and non-functional Windows. For Kids there was lot to do.

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Thank Midi R
Thomas I, General Manager at Scandic Hotel Star Lund, responded to this review

Thank you for your feedback. Our hotel is going thrue a major refurbishment of the entire hotel. We are not ready with all of our rooms yet, as you noticed. The interior will be new so no squeeky sofabeds in the future. Welcome back to a our updated hotel.

Hinckley, United Kingdom
Reviewed 26 July 2016 via mobile

We stayed in this hotel on 29th April for two nights as we needed somewhere to stay for family wedding in the area. Arrived very late at 11 pm, but there was no problem whatsoever. Room was clean, there was complimentary tea and coffee. Breakfast was very good, good choice of cereals, and you could choose between continental or English...

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1Thank mona1406
KarinK469, Hotel Manager at Scandic Hotel Star Lund, responded to this review

Hi, Thank you for your kind review. We are so glad that you enjoyed your stay with us. Looking forward to seeing you soon again, welcome back! Karin

Reviewed 13 July 2016

We where just passing throgh on our way to Denmark and Scandic usually have good hotels so we booked a room for the night. I wish we didn't. The room was aweful! Furniture, wallpaper and decoration was from the early 90s. The room was clean but the standard was horrible. Serivce by the front desk was also lacking. Not even...

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1Thank Ronnie W
KarinK469, Hotel Manager at Scandic Hotel Star Lund, responded to this review

Hi, Thank you for taking time to write to us. I am so sorry that you didn´t get a good impression of us. We are well aware that our hotel is out of date. We have begun the renovation of our rooms, this we are looking forward to tremendously! I will look into what happend, regarding the service at the...

Umhlanga Rocks, South Africa
Reviewed 5 July 2016

Unfriendly desk staff, dirty room (and nothing done to improve it over a 7 day stay) poor dinner serivce in the restaurant, extremely limited dinner menu. Located in an industrial area. I was even left with only one hand towel one night and had to go down to the desk to get towels to shower!

Review collected in partnership with ScandicHotels.com
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Thank Mel C
KarinK469, Hotel Manager at Scandic Hotel Star Lund, responded to this review

Thank you for your feedback. I am so sorry that you didn´t have a good stay with us. I will certanly look into what has happend and take action. Once again, thank you for taking time to write to us. Hope you will give us a new chance next time visiting Lund. Kind regards, Karin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Enjoy great food in our restaurant Gerda's, and borrow a bike from Reception to explore Lund attractions like the cathedral. The hotel has 22 meeting rooms for 2-450, all with wireless internet access. Relax in the Scandic Star hotel's sauna or swim lengths in the indoor pool. Tee off at one of several local golf courses, including Akademiska Golf Club, 5 km away. All kids are welcome to Scandic Star. We always have pancakes for the kids and maybe you will even get a chance to meet up with Sigge - our mascot! ... more   less 

Additional Information about Scandic Hotel Star Lund

Address: 5 Glimmervaegen | P.O. Box 11026, Lund 224 78, Sweden
Region: Sweden > Skane County > Lund
Price Range: $123 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Scandic Hotel Star Lund 3.5*
Number of rooms: 196
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Questions & Answers

Questions? Get answers from Scandic Hotel Star Lund staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a recently refurbished room as there is an ongoing program”
 of 5 bubbles IngeE_12, 18 Feb 2017 | Read review
“As of October 14-16 2016, Room 121 was not renovated.”
 of 5 bubbles kfair82, 17 Oct 2016 | Read review
“Pls book a room that faces inwards the hotel”
 of 5 bubbles Birgitta-Kenneth, 28 Oct 2015 | Read review
“Rooms on the higher floors have a view of Lund.”
 of 5 bubbles desertsage55, 29 Jul 2015 | Read review
“some floors have renovated rooms and some others have not been touched for decades.”
 of 5 bubbles C7724YRpeterk, 8 Apr 2015 | Read review
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