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Sheraton Stockholm Hotel

Travellers' Choice award winner
#21 of 160 Hotels in Stockholm
GreenLeadersSilver level
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Sheraton Stockholm Hotel
Sheraton Stockholm Hotel
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3,213 Reviews from our TripAdvisor Community

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Showing 2,425: English reviews
Brisbane, Australia
Reviewed 2 days ago NEW

We are currently in the middle of a four-night stay at the Sheraton and must say it is fabulous. We booked a Junior Suite which is huge and very well appointed. The bed is so comfortable! The service from the staff has been excellent with good advice as to how to find our way around town. The hotel is very...

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Helpful?
Thank Noel W
Gothenburg, Sweden
Reviewed 2 days ago NEW

Sheraton Stockholm is a classic when it comes to hotels in Stockholm, and it remains my favorite hotel in Stockholm. The location is unbeatable and most things in the city are within walking distance. I choose to give it a 5 star rating this time for a much improved customer experience. My SPG Platinum status was instantly recognized and I...

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Thank Sampaholic
Mumbai (Bombay), India
Reviewed 3 days ago NEW

The hotel is well located and rooms are large but getting old. Also i thought the brekfast was not really very good. Rooms AC temperature control is not effective and old style. Overall good hotel. But they could improve

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Thank Abhishek1308
Reviewed 3 days ago NEWvia mobile

Our 3rd visit to this hotel and we still love it as much as ever. Friendly helpful staff, lovely rooms with beds like marshmallow 😊 We enjoy the breakfast buffet with just about anything you could ask for and a chef to cook for you if not. Lovely clean modern and welcoming hotel

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Thank Julia S
Malmo, Sweden
Reviewed 4 days ago NEW

We had a two night stay here recently. Check in was fast and friendly but the room was a little dated and dark. It didn't look anything like advertised. We spoke to reception about a room change. They told us the hotel was full but they would try to arrange a change of room for the following night. All very...

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Thank pkilleen2
london
Reviewed 6 days ago NEW

This trip was booked a while ago to visit my son. I always do a lot of hotel research and usually do well. We arrived early at the hotel along with lots of other people, it did appear the hotel were ready as everyone as given their keys. When we got to the desk we were told there were no...

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1Thank colcall
SheratonStockholm, General Manager at Sheraton Stockholm Hotel, responded to this review

Dear colcall, Thank you for your thoughts. The feedback has been brought up within our team. The input on how you experienced the stay has been noted and I am sorry to hear that you feel so disappointed with the allocation this time. It was an important trip for you, coming to Stockholm to visit your son and I apologize...

Chester, United Kingdom
Reviewed 1 week ago NEW

Stayed here on business - good location and can walk from central station. Rooms are large and well equipped. Nice bar. Breakfast is good but costs more. A few more staff on check in could help. Good concierge who advised and found a good taxi

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Helpful?
Thank drpeterr23
SheratonStockholm, General Manager at Sheraton Stockholm Hotel, responded to this review

Dear drpeterr23, Thank you for the feedback and nice words. It is just great to hear that you had a good time with us. We hope to see you back some time in a not too distant future. Yours Sincerely Lars van der Most General Manager

eksjö
Reviewed 1 week ago NEW

Third visit at Sheraton Stockholm and the hotel delivered on all counts. We had a nice superior room with sea view. The beds are supercomfy and the queen sized beds offer plenty of space. Bathroom had a strange old sliding door that was difficult to open and close without some hussle. It didn't bother us that much but a strange...

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Thank sommarcatta
Helsinki, Finland
Reviewed 1 week ago

I've been here before, and I don't understand why I chose it again. It has poor location, poor rooms and especially poor service. It took 20 minutes to check in at gold & platinum SPG line. In lobby bar we waited 30 minutes for someone to get our order, nobody showed up. I'll never pick this hotel again.

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Helpful?
Thank dr_aaltonen
SheratonStockholm, General Manager at Sheraton Stockholm Hotel, responded to this review

Dear dr_aaltonen, It makes me sad to hear that you felt disappointed by chosing to stay with us again. Your comments have been duly noted and and escalated within the team. I apologize for the unnecessary stress that you have been put through. Should you after all decide to give us a new chance, please let me know. Needless to...

Copenhagen
Reviewed 1 week ago via mobile

Had a 2 night stay with a delegation. No greeting upon arrival, 3 attendants but no attempt nor eye contact. Front desk was good and following procedure, I guess the delegation rate was showed by mistake or not. Elevator has to be operated by each individual by card, so if you are several pax with different floors it's inconvenient. Room...

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Helpful?
Thank ChristopherAlm
SheratonStockholm, General Manager at Sheraton Stockholm Hotel, responded to this review

Dear ChristopherAlm, Thank you for your time and comments here on Tripadvisor. I cannot enough stress the importance to receive honest and constructive feedback on how our guests experience us. It is such a pity that we did not succeed in creating a relaxing stay for you, and it is with mixed feelings I go through your post. On behalf...

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Staying in Norrmalm

Neighbourhood Profile
Norrmalm
Norrmalm is Stockholm’s most central and busiest neighborhood. It’s home to the main shopping street, Drottninggatan, and to Stockholm icons like the Sergels Torg glass obelisk, the famous Hay Market with its Carl Milles sculptures, and the Hötorget Skyscrapers, a sight on every other Stockholm postcard. Norrmalm is also home to Sweden’s most traditional department stores Nordiska Kompaniet and Åhléns City juxtaposed with Stockholm’s most modern shopping mall, Mood Stockholm. Visitors to this area get to experience the unique Swedish philosophy of protecting cultural heritage while also staying on top of fashion innovation and modern architecture.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Sheraton Threesixty Restaurant and Bar
Sheraton Threesixty Restaurant and Bar
Cuisines: European, Swedish, Scandinavian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Connecting you to the Heart of Stockholm! Located right in the city center, only minutes away from the picturesque Old Town and the airport rail link, the Sheraton Stockholm Hotel is the ideal place to stay for anyone wishing to connect to the Swedish capital. The 465 rooms are among the most spacious in town, and each one has the renowned Sheraton Sweet Sleeper Bed, for a perfect night’s sleep. Many of the rooms offer breathtaking views of Lake Mälaren, Old Town or the City Hall. ... more   less 

Additional Information about Sheraton Stockholm Hotel

Address: Tegelbacken 6, Stockholm 111 52, Sweden
Region: Sweden > Stockholm County > Stockholm > Norrmalm
Price Range: $138 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Stockholm Hotel 5*
Number of rooms: 465
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Starwood EMEA, Orbitz, Travelocity, HotelTravel.com, Priceline and Odigeo so you can book your Sheraton Stockholm Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Stockholm
Stockholm Sheraton
Hotel Style:
#2 Green Hotel in Stockholm
#4 Spa Hotel in Stockholm
#12 Business Hotel in Stockholm
#13 Family Hotel in Stockholm
#17 Romantic Hotel in Stockholm
#18 Luxury Hotel in Stockholm
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Stockholm Hotel staff and other travellers.
18 questions
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Questions? Get answers from Sheraton Stockholm Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a Junior suite”
 of 5 bubbles NoelW552, 9 Dec 2016 | Read review
“Avoid first floor”
 of 5 bubbles colcall, 5 Dec 2016 | Read review
“Overlooking the old city and water”
 of 5 bubbles ccriderYVR, 25 Nov 2016 | Read review
“some rooms on the top floor have a private balcony giving excellent views.”
 of 5 bubbles POB42, 21 Nov 2016 | Read review
“Quite and try and get a room with a view.”
 of 5 bubbles 943jaxw, 5 Nov 2016 | Read review
5 of 5
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