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Clarion Collection Hotel Bergmastaren

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#1 of 4 Hotels in Falun
Certificate of Excellence
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1 room 2 adults 0 children
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Clarion Collection Hotel Bergmastaren
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452 Reviews from our TripAdvisor Community

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Showing 63: English reviews
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Stockholm, Sweden
Reviewed 1 week ago

The only negative thing was upon check in when we did not receive the room we had booked, even though we booked directly on the Choice website. We were compensated for this by free parking so I feel that they solved that issue in a nice way in the end. The staff were all very nice, efficient and friendly. The...

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Helpful?
Thank Goran M
Marie P, Operation Manager at Clarion Collection Hotel Bergmastaren, responded to this review

Thank you for your feedback on Tripadvisor. Great to read that you had a nice time at the hotel. We are aware that we need to work on "order drinks" at dinner time. Hope to see you soon again, most welcome back! Best regards CLARION COLLECTION HOTEL BERGMÄSTAREN

Asheville, North Carolina
Reviewed 2 weeks ago

This hotel serves a fantastic breakfast and commendable dinner. The staff are very friendly and helpful. The rooms and lobby are kept very clean and comfortable. The location is perfect for easy walking access to the town's shopping and restaurant center and it is very convenient to the train station.

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Helpful?
Thank Mark L
Marie P, Operation Manager at Clarion Collection Hotel Bergmastaren, responded to this review

Hi, Thank you for sharing your experience on Tripadvisor, it is vey valuable for us! Great to read that you had a splendid stay with us and especially proud to read that our staff is nice and professional - they are wonderful. Best regards Clarion Collection Hotel Bergmästaren

Uitgeest, The Netherlands
Reviewed 3 weeks ago via mobile

Bergmastaren is a nice hotel near city centre of Falun. Good rooms and friendly staff. Breakfast is allright, not special and the same goes for dinner. Hotel has payed parking places at the back. Nice feature: Bergmastaren has the best wifi ever: up to 250mb download...!

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Helpful?
Thank Eric K
Marie P, Operation Manager at Clarion Collection Hotel Bergmastaren, responded to this review

Hi, Thank you for sharing your experience on Tripadvisor and I got a big smile on my face reading that we have the best wi-fi ever! We hope to see you again soon! Best regards Clarion Collection Hotel Bergmästaren

Soborg, Denmark
Reviewed 4 weeks ago

Stayed here for a couple of days in January 2017 and we liked the hotel. Great plus that a complimentary dinner buffet is served every evening + coffee/cake in the reception in the afternoon. It is not superextraordinary food, but a really nice service. Breakfast is also very good. Parking spaces can be a bit limited during the weekend, but...

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Helpful?
Thank Michael V
Marie P, Operation Manager at Clarion Collection Hotel Bergmastaren, responded to this review

Hi, Thank you so much for sharing your experience on Tripadvisor. Hope to see you soon again, most welcome back! Best regards Clarion Collection Hotel Bergmästaren

Saint Paul, Minnesota
Reviewed 6 February 2017

Walking distance from train station and nearby shopping. Very clean with friendly, helpful and attentive staff. Wonderful breakfast and evening meal make this a great value. We enjoyed our experience and will stay again, if we return to this area.

Review collected in partnership with NordicChoiceHotels.com
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Helpful?
Thank gretchen792
Marie P, Operation Manager at Clarion Collection Hotel Bergmastaren, responded to this review

Thank you for your feedback on Tripadvisor, and most welcome back the next time you are passing Falun! Best regards Marie Persson Clarion Collection Hotel Bergmästaren

Stockholm, Sweden
Reviewed 20 January 2017

Good central location. Not too many parking lots so we had to arrange parking ourselves on the street which was a minus. No air conditioning, so very hot in the room during the summer. Good breakfast buffet. We got complimentary dinner buffet every evening. Not sure if they always have this? Anyway, this was excellent! Nothing fancy, but good and...

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Helpful?
Thank MattiasLund
Marie P, Operation Manager at Clarion Collection Hotel Bergmastaren, responded to this review

Dear MattiasLund, Thank you so much for sharing your hotel experince on Tripadvisor, it is very valuable for us. Hope to see you again and most welcome back the next time you visit Falun. Best regards Marie Persson Operation Manager

Reviewed 3 October 2016 via mobile

Impossible to sleep during one entire night . Only 2 hours of sleep due to a background noise ! It was like someone was playing basket ball under my bed ! 😱😱 Reception was not even aware of this noise in the entire building , the woman at the reception was just hearing the nice music that is playing at...

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Helpful?
Thank Chacha B
Marie P, Operation Manager at Clarion Collection Hotel Bergmastaren, responded to this review

Dear Chacha B, Thank you for sharing your experince on Tripadvisor. It´s very valuable for us. Sorry to hear that your stay was terrible and that you could not sleep well. Do not hesitate to contact me for further questions regarding your stay. marie.persson@choice.se Best regards CLARION COLLECTION HOTEL BERGMÄSTAREN Marie Persson Operation Manager

Brisbane, Australia
Reviewed 15 September 2016

Almost everything about this older style hotel was delightful, however if you stay in warmer weather the rooms are very hot. A fan can be provided by the hotel reception but it too small to cool the room. Hot weather is clearly not something they are used to dealing with. The rooms was lovely other than the temperature. The staff...

Review collected in partnership with NordicChoiceHotels.com
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Helpful?
Thank Happysusie68
Marie P, Operation Manager at Clarion Collection Hotel Bergmastaren, responded to this review

Thank you for your feedback on Tripadvisor. Hope to see you soon again in Falun and at Hotel Bergmästaren. Best regards CLARION COLLECTION HOTEL BERGMÄSTAREN Marie Persson Operation Manager

Uppsala, Sweden
Reviewed 7 September 2016

A nice hotel in a central location. Our room was small, but had everything you needed except a fridge. Overall the hotel was well kept and well furnished. The buffet on the house as well as breakfast provided everything you could wish for, and the staff was nice and helpful.

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Helpful?
Thank BLA60
Marie P, Operation Manager at Clarion Collection Hotel Bergmastaren, responded to this review

Dear BLA60, Thank you for your feedback on Tripadvisor. Best regards CLARION COLLECTION HOTEL BERGMÄSTAREN Marie Persson Operation Manager

Sydney, Australia
Reviewed 1 August 2016

Really friendly and helpful staff. Nice central location in Falun and within walking distance to the copper mine. Good value for money. Our room was on level 4. It was nice and clean and the beds were comfy. The bathroom was spacious and clean also. Although the room was fairly basic - no fridge for example - it was totally...

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Helpful?
Thank imoani
Marie P, Operation Manager at Clarion Collection Hotel Bergmastaren, responded to this review

Thank you so much for sharing your hotel experience on Tripadvisor. Most welcome back the next time you visit Falun again. Best regards CLARION COLLECTION HOTEL BERGMÄSTAREN Marie Persson Operation Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to Clarion Collection Hotel Bergmastaren! A cozy business and leisure hotel in the scenic region of Dalarna and the World Heritage City Falun. Parking, internet, breakfast, afternoon- and evening-buffet at no extra charge. 85 spacious rooms and suites. Jacuzzi and sauna. Placed in the city centre 300 m from train and bus station. ... more   less 

Additional Information about Clarion Collection Hotel Bergmastaren

Address: 7 Bergsskolegraend, Falun 791 30, Sweden (Formerly Park Inn Bergmastaren)
Region: Sweden > Dalarna County > Falun
Price Range: $171 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Clarion Collection Hotel Bergmastaren 3.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Clarion Collection Bergmastaren
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Collection Hotel Bergmastaren staff and other travellers.
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Questions? Get answers from Clarion Collection Hotel Bergmastaren staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room on the eighth floor (which involved one flight of stairs) and I think that these are bigger rooms. No aircon though.”
 of 5 bubbles 306mikeb306, 24 Jul 2016 | Read review
“The elevator reach up to the 6th floor, the rooms on the 7th floor you have to reach by the staircase”
 of 5 bubbles 268h_kanp, 18 Jul 2015 | Read review
“One time I got a room close to ventilation shaft - because of my soft sleeping I asked for another one - lady on reception has changed it without any problems. Hotel is close to railway station, so if 10 min walking is not a problem for you, then go on foot.”
  • bathroom
  • room inside
  • room inside
 of 5 bubbles 921maciejj, 1 Nov 2014 | Read review
“I suspect all rooms are fine, it is a very quiet town!”
 of 5 bubbles nagonmom, 5 Sep 2014 | Read review
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