This hotel has five star potential but makes too many mistakes. The room and bathroom are nice but not very clean. The windows are very dirty but the worst part is the bathroom floor; mold and fungus. There is no air conditioning in the room. You can open a dirty window, but there is a train and cars outside, and a concrete mixer; dust and noise all the time. Breakfast is poor and disorganized: there is tea but no cups and no hot water. There are corn flakes but no bowls, there are strawberries but frozen ... no plates, knives and bread ... Wifi works very badly. The large parking is a positive
Changing my initial 1* review below. God room, very good breakfast, helpful personnel. Could have been a 4-5 without the upfront dissatisfaction about the access to the pool/sauna ——- Showing up here with 3 teenagers after a tough basket match. The guys were really looking forward to be able to bathe and use the sauna to relax before another match this evening. This to hear 1/ that access to the sauna / swimming pool costs another 20€ per person and 2/ even if I was ready to pay that « there is no place anymore and you should have booked in advance ». Fantastic. Then the last detail was to be charged 9€ for the parking …
I wish I could give 5 stars but due to service, it bumped down. The room was excellent, as was the breakfast and the coziness. However, the service was just depressing. The man who greeted us as the counter looked like he wanted to be anywhere else but there, with apple AirPods in his ears and a look on his face that wasn't welcoming. He didn't give us any information about the facilities, just gave us the key and pointed us to the direction of our room. The next morning, nobody in the staff greeted us and trying to smile to them was like trying to smile to a murderous gazelle. I don't understand why such a nice hotel would hire staff who can't even use simple social skills or even acknowledge their guests. Would not come back here because of that.
My wife and I stayed here for a night away and were really impressed by the welcome, quality and facilities available for the price. We stayed in the king size room and made good use of the spa and restaurant. It may not look spectacular from the outside, but it really impressed us.
Dirty bathroom. All of our towels was covered in old dark hard hair, really nasty. Got new towels but no offer to clean/change the room. Or compensation. Double deluxe beed was two single beds pushed together so the were splitting if laying in middle. Breakfast is eaten by the reception where the main door opens and closes so we were freezing and food got cold. Staff was indifferent when making complaints. Young and acted like it. Not very pleasant and while working standing infont if the hotel lobby having a smoke. So a romantic night turned into a pretty bad night. Wouldn't go again. Wouldn't recommend.
A very nice place to stay. The staff was polite and the rooms nice and clean. The breakfast was also quite satisfactory. We had a very pleasant stay and the bed was really comfortable. We had no trouble with noise so we got a good nights sleep.
We were traveling from Stockholm south to Kalmar but didn't want to do the 4.5 hour drive in 1 day, so we decided to leave Stockholm at about 8 pm and drive the 2 hours to Norrkoping to break up the drive. We booked this hotel in advance and didn't have any expectations, but we were very pleasantly surprised by the hotel. Our room was very clean. The breakfast buffet was our favorite from all our Sweden stops. Amazing Swedish pancakes and toppings. When I booked the hotel, I thought the price was a little high for being in a smaller city, but with such a good breakfast, I felt it was fair. I would stay here again.
The hotel and the room was clean, BUT... We were travelling with 2 small children and the room was like sauna. Our only window was towards the staff’s smoking place and we couldn’t keep the window open since everytime we did, the smoke came right in. Not recommended for families.
Got a quick buissnes trip, got single room with breakfast. Room was not the biggest when it comes to size but it had all I needed - a very stable WIFI connection and super comfy bed. AND THIS BIG PILLOW IN WHICH YOU CAN DROWN SO COMFORTABLE, MAGIC! Delicious breakfast in the morning. Definitely would visit this hotel one more time!
The room was abit small, but for the price ok. And it was very clean, very modern and otherwise very good. The staff was very friendly and informative. The breakfast was better than most in the same pricerange I think, but not out of the ordinary. The location was ok. Not close to the center, but not to far away either. For us, walking isn't an issue and part of the trip itself (looking at "things" on the way) so... 15-30 minutes of walking might be needed if you plan to see the centre of Norrköping. The parking was on a lot next to the hotel that looked abit wierd with abandoned cars and trailers, but it suits the needs for most. Plenty of room for cars even