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Unluckily we got rooms with a window facing the street. There's a night club right under the hotel which makes it hard to sleep. The rooms are super warm during summer with no AC.
Unfriendly staff that just ask people to leave from breakfast. We...More
Response from Hotellansvarig, Kundansvarig at Best Western Hotell BorasResponded 12 May 2017
Let me start by thanking you for your Review.
I apologize for this unaccepted behaviour by the staff in the breakfast. Please know that we are taking your feedback to heart. We are always concerned when we do not exceed our guests' expectations....More
nice bathroom, bed little bit too soft for my taste, very good breakfast, helpful staff at reception
Good location downtown, close to main street and square, shops and restaurants in close proximity to the hotel
Thank Jan K
Response from Hotellansvarig, Kundansvarig at Best Western Hotell BorasResponded 5 April 2017
Hi Jan K,
Thank you for your nice Revivew.
Welcome back to us!
Best Western Hotell Borås
Except for a VERY friendly staff, this hotel has little to offer in terms of comfort.
Wifi - hardly works at all, and disconnect all the time.
At 8 in the morning, loading In/off big trucks makes a lot if noise making any sleep impossible....More
Thank Makode L
Response from Hotellansvarig, Kundansvarig at Best Western Hotell BorasResponded 14 October 2016
Hi Makode L,
Thank you for your Review.
I apologize for not exceeding your expatiations.
Best Western Hotell Borås
The breakfast was Ok! The dinner was so expensive for what you get. This hotel is like a missed opportunity. They have a water boiler in the room so you can have your coffee or tea in the room. Pretty convenient. But over all I'm...More
Response from Hotellansvarig, Chef at Best Western Hotell BorasResponded 17 February 2016
Thank You for Your Review on Tripadvisor.
Your satisfaction is important to us and we will use your feedback to improve the hotel.
I hope You can give us a second chance.
Elin, Hotel Manager
The hotel has a great location in the middle of Borås! But the reception is at one place, parking lot at another place and extra rooms in another house! Wifi is free but doesn't work. To get breakfast you have to go to the main...More
Thank Bratwurst O
Response from Hotellansvarig, Chef at Best Western Hotell BorasResponded 17 November 2015
Thank you for your feedback at TripAdvisor.
We have chosen to have a hotel with two buildings.
In our separate building we offer plain rooms to a good price.
The problem with the WiFi we will take care of right away. We know...More
US$99 - US$170 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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