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Hotel Haven

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Hotel Haven
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897 Reviews from our TripAdvisor Community

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Showing 665: English reviews
Adelaide, Australia
Reviewed 9 March 2014

I have just stayed in Helsinki over night whilst on a business trip. this hotel was recommended to me by another colleague and I have found it to be excellent, clean, very comfortable and the service has been helpful, no complaints. You won't be disappointed.

Thank Chris M
Iisalmi, Finland
Reviewed 1 March 2014

The location is quite good in the heart of the Finland's Capital. The lobby and the lobby bar are nice and welcoming, although the service at the bar not so good (a bit neurotic bar tender, I would say). Hotel is new, and everything is very nice and tidy. Still, even we upgraded our room to Style, which was supposed...

Thank JPOL6
Hamilton, Bermuda
Reviewed 26 February 2014

This is a fantastic hotel in Helsinki. I stayed for two nights in February, and enjoyed it quite a bit. My room was massive. Even the bathroom had multiple rooms. The bed was a king but it was really just two twins put together but since I was alone this didn't bother me. If I was with someone else, I...

1Thank TRC_Commentator
Jad L, Guest Relations Manager at Hotel Haven, responded to this review

Dear TRC_Commentator, Thank you for taking the time to review our Hotel. We are pleased to know you spent a lovely stay with us. We wish you had informed us about the king size bed as we actually do have king size beds available in all our room categories and would without hesitation have been able to make the change,...

Reading, United Kingdom
Reviewed 25 February 2014

I stayed at the hotel for 2 nights in February and found it quite easy to walk to from the central bus station. Bus 615 from the airport gets you to the main square and it really is a 10 minute walk from there to the hotel. No problems regarding check in and the room was absolutely amazing. King Sized...

1Thank Holly_82
Reviewed 24 February 2014

One of my Finland based suppliers recommended the Haven to me so I was expecting a good hotel and was very pleasantly surprised on what the Haven had to offer. It's location is excellent, bar area excellent and the breakfast area very good. This hotel would suit both business and leisure travellers and the rooms are very good.

Thank Melb_Craig
Reviewed 17 February 2014 via mobile

Hotel haven is beautiful hotel, from the exterior it may not look all that, but inside its a delight. I booked the comfort room, although this was the cheapest option, it more than sufficed. Well decorated, Big bed, bang and olfsen tv, large bathroom with also with tv. The location of the hotel is great, right by the water, and...

3Thank Honestgone
Jad L, Guest Relations Manager at Hotel Haven, responded to this review

Dear Honestgone, Thank you for writing your lovely review of Hotel Haven. We are delighted to know that you have enjoyed all the little details available in our establishment. Our breakfast is complimentary always and with high quality ingredients. The Bar Haven offers a wide collection of rums and whiskies and is one of the most cozy places in town....

Reviewed 13 February 2014

The location is fine and the rooms are comfortable but the hotel has various drawbacks, besides being an ugly building. One is that breakfast, which is not up to the standards of this category of hotels, is served in a separate building, requiring guests to cross a courtyard in the freezing cold or the rain or the snow - to...

1Thank Seasondtraveller
HotelHaven, Manager at Hotel Haven, responded to this review

Dear Seasondtraveller, Thank you for your review and I would like to apologise that during your recent stay we did not meet your expectations. Our breakfast is served at Restaurant Havis and can be accessed from both inside the hotel and outside from our glass covered terrace. We have recently added a kettle to all our guest rooms and for...

Dublin, Ireland
Reviewed 30 January 2014

Centrally located, this hotel is fun with great rooms and a fun whisky flavoured bar. The hotel is boutique in style and is funky. Its location is great for exploring downtown Helsinki. Bedrooms were great. They are large and very quiet. Breakfast is buffet style but is a little average. I had room service which was good and efficient. The...

2Thank Bones6t
Melbourne, Australia
Reviewed 29 January 2014 via mobile

Haven is perfectly located on the harbour and a short stroll to Senate Square, Esplanade Park and the shopping district. Close to trams, ferries and the picturesque waterfront. Rooms are well appointed, spacious and clean with a massive bathroom, lounge, Nespresso machine (a nice touch) and the usual hotel inclusions. A small but functional gym is nice. Breakfast buffet is...

1Thank NurseRoodaal
Jad L, Guest Relations Manager at Hotel Haven, responded to this review

Dear NurseRoodaal, Thank you for taking the time to write your review. We are glad that you enjoyed your stay with us and we hope you had a safe trip back home. Hope the cold from Helsinki is a good memory during the hot Australian summer. We surely have a cold winter going on here. We take great pride in...

Reviewed 29 January 2014 via mobile

I stayed at Hotel Haven for one night on a business trip. Very comfortable, friendly staff, nice bar, great location and good breakfast. Would highly recommend. I was a shame that I was on a short business trip as I would have liked to stay longer.

Thank Colombus72
Jad L, Guest Relations Manager at Hotel Haven, responded to this review

Dear Colombus72, Thank you for your review of Hotel Haven. We are pleased that even during your short business stay with us you had the chance to enjoy our concept of home away from home. We would be glad to welcome you again to our Hotel for business or pleasure and hopefully for a longer stay. Best regards, Jad Lian...

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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Haven, Finland’s first member of the Small Luxury Hotels of the World chain, is designed to provide homely warmth, exclusive comfort and high-quality services for the discerning guest. The hotel with 77 individual and well-appointed rooms and premium restaurant and conference services is conveniently situated in the attractive setting of Helsinki’s Market Square.In the elegant yet cosy foyer, guests can relax by the fireplace and browse leisurely through the daily papers. ... more   less 

Additional Information about Hotel Haven

Address: Unioninkatu 17, Helsinki 00130, Finland
Region: Finland > Uusimaa > Helsinki
Price Range: $250 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Haven 5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Haven Hotel Helsinki
Hotel Style:
#1 Business Hotel in Helsinki
#5 Family Hotel in Helsinki
#6 Romantic Hotel in Helsinki
#7 Luxury Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Haven staff and other travellers.
7 questions
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Questions? Get answers from Hotel Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the executive suites in the newer building, 7th floor, away from street noise”
 of 5 bubbles Mirgy, 17 Feb 2017 | Read review
“The first room we stayed in was a bit smaller than the second room so not all rooms are the same size.”
 of 5 bubbles 128barbaray, 31 Jan 2017 | Read review
“Our room was very quiet on the eighth floor.”
 of 5 bubbles tuckers20172017, 27 Jan 2017 | Read review
“if you want a view be mindful perhaps to suggest a view on the marina side”
 of 5 bubbles 366michaely, 26 Dec 2016 | Read review
“Ask for a room with sea view :)”
 of 5 bubbles AmandineHelsinki, 11 Dec 2016 | Read review
5 of 5