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Best Western Hotel Carlton

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Best Western Hotel Carlton
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169 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Leeds, England, United Kingdom
Level Contributor
92 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 weeks ago

Looked for a central hotel close to the train station and main bus station. Bus from airport stop at this station (end station) and cost Euro6.50 takes about 30 minutes. The hotel is just up the hill behind the station. Good wifi connection and breakfast. Very querky one. Steps to first floor no elevator. Next to a good Irish pub... More 

Helpful?
Thank Jorgen L
Markku L, Hotel Manager at Best Western Hotel Carlton, responded to this review

Dear Jorgen L, Thank you for your positive Tripadvisor review. I'm delighted to hear that you enjoyed your stay. I'm looking forward to welcoming you back in the near future. Yours sincerely, Markku L Hotel Manager More 

Wooler, United Kingdom
Level Contributor
122 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 24 September 2016 via mobile

Friendly staff, very close to station, shops etc and yet quiet. Great restaurant and cafe downstairs and good breakfast. Lots added facilities E.g. computer and printer, tea, coffee and milk available. Spacious quirky room with great shower.

Helpful?
Thank Pam B
Markku L, Hotel Manager at Best Western Hotel Carlton, responded to this review

Dear Pam B, Thank you for your review. I'm delighted to hear that you had a pleasant stay. We hope to see you again at Best Western Hotel Carlton. Kind regards, Markku L Hotel Manager More 

Greater Manchester, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 September 2016

This hotel is in a good location, a couple of minutes walk from the central station and 5-10 minutes walk to the harbour front. The receptionist was friendly and welcoming, despite it being late when we arrived. The breakfast was good and filling - we particularly liked the porridge. The rooms are a little dated and uninspiring - I suspect... More 

Helpful?
Thank Christopher G
Markku L, Hotel Manager at Best Western Hotel Carlton, responded to this review

Dear Christopher G, Thank you for taking some time to share your review. It's true that our location is convenient for business and leisure travelers as we are located in the core center of Helsinki. I'm happy to hear that you liked our breakfast. The porridge is also my favorite as a marathon runner I like to eat it every... More 

Winnipegosis, Canada
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2016

Good location but a real dump. The rooms are small, and I got put into a room which had no windows. I felt really claustrophobic. The wifi was weak. The only good thing about this hotel is the nice staff. One day the room never got cleaned. Only stay here if you don't have a better place to go to.... More 

Helpful?
Thank Philip K

Travellers are raving about these Helsinki hotels

Bournemouth, United Kingdom
Level Contributor
126 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 8 September 2016

Stayed at this hotel last Friday, the hotel staff were really helpful from the beginning. They allow us to drop our luggages at the reception and we had a late check-in since we want to visit a bit the city. Around midnight, when we checked in, we discovered that our luggages were already in the room and it was a... More 

Review collected in partnership with Best Western

Helpful?
Thank SergioForce
Markku L, Hotel Manager at Best Western Hotel Carlton, responded to this review

Dear SergioForce, Thank you for your kind words. I'm pleased to hear that you enjoyed our service and breakfast. I hope to see you soon again at Best Western Hotel Carlton. Best regards, Markku L Hotel Manager More 

Ostend, Belgium
Level Contributor
43 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 4 September 2016

this hotel has a perfect location and very friendly service! That said the rooms are in urge of an update and very very small! I was dissapointed there was no bath but only a shower and no place to put my toiletries too. Not much channels on tv. If you stay here on a Saturday night be warned! There is... More 

Review collected in partnership with Best Western

Helpful?
Thank eden966
Preston, United Kingdom
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 September 2016

The hotel is about 4/5 mins walk from the train (& airport bus) station. It is an unusual entrance to a hotel as it is essentially a single door into a coffee shop. The hotel reception is at the back of the coffee shop. The staff were extremely helpful/friendly and will deliver your bags to your room (if requested) due... More 

Helpful?
Thank Pamela633
Markku L, Hotel Manager at Best Western Hotel Carlton, responded to this review

Dear Pamela633, Thank you for your Tripadvisor review. I'm happy to hear that you enjoyed your stay and liked our restaurant. We opened completely new restaurant called Lost In Helsinki in the early August. At the same time the breakfast area was renovated and we have received a lot of good feedback regarding this refurbishment. Additionally, the quality of food... More 

Hancock, Michigan
2 reviews
Reviewed 2 September 2016

Great location, just a short walk from the train station. Modern room, adequate size, great water pressure, extra comfortable bed. Staff was attentive. Overall a very positive experience for international visitors.

Review collected in partnership with Best Western

Helpful?
Thank F2859YJjohnn
Markku L, Hotel Manager at Best Western Hotel Carlton, responded to this review

Dear F2859YJjohnn, Thank you for taking some time to share your review. I'm delighted to hear that you had a pleasant stay. I hope to see you again at Best Western Hotel Carlton. Best regards, Markku L Hotel Manager More 

Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 August 2016 via mobile

This hotel is located by museums, the train station, tour buses, and more. You really can't ask for a better location. It's not just the location that makes this hotel exceptional, it's the service. Reception was so nice and super helpful. We were able to lick our bags up while we walked around, both the day we arrived and the... More 

Helpful?
1 Thank RadicalBMXers
Philadelphia, Pennsylvania
Level Contributor
111 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 July 2016 via mobile

This is a terrific hotel in a great location in Helsinki. Staff were unfailingly helpful and friendly. Room was large and had a fridge. It also had a wonderful shower. The noise from the busy street below can be loud if the windows are open, but, once you close the double-paned windows, the street noise essentially disappears. The rooms are... More 

Helpful?
1 Thank Philly700
Markku L, Hotel Manager at Best Western Hotel Carlton, responded to this review

Dear Philly700, Thank you for positive Tripadvisor review. I'm looking forward to welcoming you back in Best Western Hotel Carlton. Kind regards, Markku L Hotel Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Robert's Coffee
Robert's Coffee
Cuisines: Cafe
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Best Western Hotel Carlton has an excellent location in the very heart of Helsinki. Superb shopping and sightseeing possibilities, museums, wonderful restaurants, urban nightlife and a casino are all within a short walking distance. On-site you will find our lively coffee shop and Lost In Helsinki restaurant. Whether travelling for business or pleasure, Best Western Hotel Carlton is the perfect choice for you to spend your nights in comfort and security! Our friendly staff is always happy to help you with any request you may have. ... more   less 

Additional Information about Best Western Hotel Carlton

Address: Kaisaniemenkatu 3, Helsinki 00100, Finland
Region: Finland > Uusimaa > Helsinki > Vironniemi
Price Range: $137 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Carlton 3*
Number of rooms: 21
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hotel Carlton staff and other travellers.
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Questions? Get answers from Best Western Hotel Carlton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on the street side rather than inside where there might be no windows.”
 of 5 bubbles 185philipk, 12 Sep 2016 | Read review
“Rooms at the back are quieter, especially if you want to open the window due to lack of air conditoning.”
 of 5 bubbles Pamela633, 3 Sep 2016 | Read review
“Ask for a room with a window, some rooms do not have one I heard.”
 of 5 bubbles ObjectiveTraveler3, 7 Jul 2016 | Read review
“A bit far away from the door is better”
 of 5 bubbles Buda2011, 20 Jun 2016 | Read review
“Don't get a room next to the stairwell, the security door on the first floor bangs..!!”
 of 5 bubbles CjK1975, 1 Jun 2016 | Read review
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