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Crowne Plaza Hotel Helsinki

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#17 of 64 Hotels in Helsinki
Certificate of Excellence
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878 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Helsinki
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Showing 619: English reviews
Reviewed 4 weeks ago via mobile

Very nice hotel located near the train station, 15 minutes walk. This hotel is very modern rooms, comfortable beds and many nice details that make the difference from others. Rooms and very spacious and modern, they have bath ropes and many nice details Like a base for charging many USB ports. Friendly staff, good location There's a stop in front...

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Helpful?
Thank Rodrigo A
CPH Staff H, Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Rodrigo A, Thank you for your stay with us and for taking the time to leave such a nice five star review afterwards. We are very happy that you enjoyed your stay with us and hope to see you soon again at Crowne Plaza Helsinki! Best regards, Christina Eriksson, Hotel Manager

Reviewed 4 weeks ago via mobile

Considering the price paid the quality was distinctly unimpressive. I was working over the weekend and the place lacked any life. I found the restaurant of good quality but the prices were expensive for the fair of food and the menu extremely limited ( a choice of three main courses) The main complaint would be the decor, both my room,...

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Thank Christian C
CPH Staff H, Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Christian C, Thank you for your stay with us at Crowne Plaza Helsinki! I would like to thank you for your valuable comments regarding your stay with us, I have shared your comments regarding our restaurant services with our Food and Beverage Manager. We do hope you continue to choose IHG hotels also for future travel needs! Best regards,...

Stockholm, Sweden
Reviewed 4 weeks ago

Room with a view. The view to the south towards the city center is really nice. Bath robes in the room, friendly staff and you get get your eggs the way you like for breakfast. This is a great hotel. Don't miss out on the sauna and pool. Great way to finalize your day.

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Thank genbergjohan
CPH Staff H, Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear genbergjohan, I would like to thank you for your stay with us and for leaving such a nice review afterwards. I have shared your nice comments with our staff and we all hope to see you soon again at Crowne Plaza Helsinki! Best regards, Christina Eriksson, Hotel Manager

Reviewed 27 October 2016 via mobile

Welcomed by friendly staff, great room, and really comfortable beds. Directions and information delivered quickly and with humour from a very knowledgable desk team, as well as tasty breakfast and a welcoming bar in the evening

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Thank Jon B
CPH Staff H, Night Auditor at Crowne Plaza Hotel Helsinki, responded to this review

Good morning Jon B, Thank you for your kind review. We hope you had good time in Helsinki and you had chance to see our city’s best places to visit. Good night sleep always helps to enjoy the day in full. Welcome to back to Finland and Crowne Plaza again. Sincerely, Martti Night Auditor

Reviewed 24 October 2016

I stayed here only for one night on a business trip. I checked in quite late in the evening but it wasn't a problem. The room was a bit expensive and on the smaller side but it was good for getting a nights sleep. However, the bathroom was surprisingly big and had a nice bathtub in it. I didn't hear...

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Thank Hankiio
Anna K, Front Desk at Crowne Plaza Hotel Helsinki, responded to this review

Dear Hankiio, Thank you for your four star review and for your stay with us! I'm pleased to hear that you enjoyed you stay with us! Warmly welcome to Crowne Plaza Helsinki again! Best regards, Heidi Jalkanen Reception

Spokane, Washington
Reviewed 22 October 2016

Conveniently located between two tram stops, you can get to almost anywhere you need to go. The room had an electric kettle and ironing board, which was appreciated...and used. Bed and pillow was comfortable for me and gave me a good nights sleep. Breakfast (1st floor) was a full range of the usual items with fresh orange juice and breads,...

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Thank Penrath
CPH Staff H, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Penrath, We want to thank you for your nice four star review. We are so glad to hear that you have enjoyed your stay with us at Crowne Plaza Helsinki. Your kind words will be shared with our staff and your valuable feedback will be forwarded, so we can continue improving our services in the future. We hope to...

Mumbai (Bombay), India
Reviewed 17 October 2016

Stayed at the hotel for one night.Rooms are nice and clean.Staff at reception very polite and helpfull.The city centre is easily walkable.Local transport also available from outside.The breakfast spread was really good.Over all convinent location and had a pleasant stay.

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Thank john_dantas
Anna K, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear John_dantas, We thank you for your five star review. We are so happy to hear that your stay with us was pleasant and that you also had the opportunity to visit the city center. We hope that we will have the opportunity to welcome you again to our hotel in the future. Sincerely Yours, Mari Torkko Duty Manager

Oslo, Norway
Reviewed 16 October 2016

I have been to Helsinki once before, and this time I wanted to try a different hotel from my first trip. The location is only 15-20 minutes from the center, so it is nice to both walk, or take the trams just outside to downtown. I got an upgrade, and I got a room at the 12th floor with club...

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Thank N0rwegianTravellers
CPH Staff H, Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear N0rwegianTravellers, Thank you for your stay with us at Crowne Plaza Helsinki and for taking the time to write a review afterwards. I am happy to see that you enjoyed your stay and have forwarded your comments regarding Club Lounge snacks as well as the Business Center and Lounge PC to the appropriate departments. We do hope to see...

LITH, IL
Reviewed 14 October 2016

Two night business trip. Staff was terrific. Heidi checked me in as well as out and was extremely helpful and patient. Wasn't really up for strolling about, so I'm not sure just how far away the town center is. Room was spacious with all the expected amenities such as mini-bar/fridge, coffee/tea service and, of course bathrobes! Breakfast buffet was plentiful...

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Thank Pete P
Anna K, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Pete P. We thank you for your nice four star review and your kind words. We will share your nice feedback with our staff. We are so happy to hear that you enjoyed your stay with us. We hope to see you soon again. Sincerely Yours, Mari Torkko Duty Manager

Florence, Montana
Reviewed 14 October 2016

The Crown Plaza is a very fine hotel in Helsinki. However, it is not very convenient if you are trying to see the visitor sights of the city. It is located fairly far from downtown but public transportation is very good to get most places from the Crown Plaza. Hotel is clean and service top notch. Very good breakfast choices.

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Thank Roger S
Anna K, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Roger S. We wish to thank you for your nice four star review. We are pleased to hear that you enjoyed your stay with us. We hope to see you soon again. Sincerely Yours, Mari Torkko Duty Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Helsinki - a premium business hotel in the centre of Helsinki - offers luxury service and comfort. Situated opposite the Finnish National Opera, close to the Finlandia Hall, Olympic Stadium and the Helsinki Fair Centre the Crowne Plaza Helsinki is one of the finest hotels in Helsinki.The hotel has 349 stylishly decorated modern rooms. In addition to the standard rooms, the hotel offers Crowne Plaza Club Rooms and Suites on the top floor, overlooking Helsinki city. There are also spacious and comfortable Junior Suites available. All rooms come with great beds, free high-speed broadband (ADSL), WiFi wireless internet access, a hospitality tray, ironing equipment and other comfortable amenities one expects to find in an upscale hotel. There is an extensive restaurant selection in the hotel: Mediterranean style a la carte Restaurant Macu, gastro-pub Fidel, Bar Code in the lobby and a banquet restaurant in conjunction with the Royal conference floor, featuring flexible conference facilities. The Crowne Plaza Helsinki hotel also offers a well-equipped Business Centre, stunning Forever Gym & Day Spa with Finnish Sauna, swimming pool and various Spa treatments. For guests coming by car we provide a garage with car wash service. Crowne Plaza Helsinki is a winner of the World Travel Awards, Finland’s Leading Hotel 2011, for the fourth consecutive year. ... more   less 

Additional Information about Crowne Plaza Hotel Helsinki

Address: Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
Region: Finland > Uusimaa > Helsinki
Price Range: $124 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Helsinki 4.5*
Number of rooms: 349
Reservation Options:
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Also Known As:
Crowne Plaza Helsinki
Helsinki Crowne Plaza
Hotel Style:
#11 Business Hotel in Helsinki
#15 Romantic Hotel in Helsinki
#17 Luxury Hotel in Helsinki
#22 Family Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Helsinki staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Helsinki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing main road are with great view”
 of 5 bubbles ZaimJee, 25 Nov 2016 | Read review
“5th floor or above and view to the parkside”
 of 5 bubbles andytB5814PQ, 15 Nov 2016 | Read review
“If you are able to book a junior suite, it's worth having the extra space.”
  • Bathroom door hits the side of the bed in Junior Suite
  • Bathroom Junior Suite
  • Bathroom Junior Suite
 of 5 bubbles Penrath, 22 Oct 2016 | Read review
“Book via the hotel booking site or IHG site for reward points. This can also give a discount on the buffet and possibly late check-out.”
 of 5 bubbles Bhaskar_Vikas, 13 Sep 2016 | Read review
“Top floor is the club floor, room 916 is really nice :-)”
  • View of the 1952 Olympic stadium across the rooftops
 of 5 bubbles mhbarker, 12 Aug 2016 | Read review
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