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Grand Hotel Reykjavik

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Grand Hotel Reykjavik
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1,427 Reviews from our TripAdvisor Community

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Showing 1,149: English reviews
Glasgow, United Kingdom
Reviewed 2 days ago NEW

Myself and my boyfriend recently stayed here over New Year. It was a lovely hotel and we were so glad we chose one of the rooms on the higher floors for views over Reykjavik and the mountains. I sat at the huge window in our room for ages taking photos! The hotel itself is beautiful, the reception is lovely and...

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Thank Ashley B
Davie, Florida
Reviewed 3 days ago NEWvia mobile

Not in city center, but they have a shuttle that will drop you off (I did not take it, but friends did and said it didn't pick you up). Room larger than most European rooms. Clean with check in, but house keeping does minimum. They haven't cleaned or brought new cups all week and I've been using them. Also they...

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1Thank Audiogrl
Reviewed 4 days ago NEW

Our 14th story room had a view of a bay of the Atlantic. Sometimes the high winds were loud to sleep through. Made the trip over Christmas. About 5 hours of daylight. The lobby has glass roof but since the sun is not up at 10:30 am it is a dark lobby. 5 hours of daylight means there is a...

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Thank davidkitchner
Newcastle upon Tyne, United Kingdom
Reviewed 5 days ago NEWvia mobile

We stayed here for 4 nights recently and were impressed when we walked in. The grand entrance complete with stained glass windows, atrium and even its own waterfall of sorts, is very impressive. The staff were friendly, helpful and very efficient. Our room was really nice, on the 4th floor.The facilities provided were good - lovely shower which made a...

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1Thank 627traceyh
FIFE
Reviewed 5 days ago NEW

Transport from airport to Grand Hotel was very prompt and efficient taking approx 45 mins costing £30 return. Check-in quick and professional, we had emailed asking for high floor which we were given along with free access to the Spa normally costly £25. The room was clean with good quality bedding, towels and robes, bathroom spotless with plenty hot water...

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1Thank SHARON K
Leon, Spain
Reviewed 5 days ago NEWvia mobile

An average chain hotel, nothing wrong with the room. Twice I went to the bar in the lobby and got a very bad experience. the first one I asked for a hot chocolate and the waiter charged me, gave me a paper cup and pointed to a vending machine! The second one I sat in the empty bar at 20pm...

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Thank Jesús R
Crawley, United Kingdom
Reviewed 5 days ago NEWvia mobile

Pros: -Good sized rooms -Clean modern hotel -Friendly, informative staff -Excellent breakfast - good wifi - good location Cons: -All in one soap dispenser on the wall. No bars of soap or shampoos etc -Low shower pressure -Minimal tea / coffee provided in the rooms I.e. 2 sugars, 2 creamers, 2 coffee etc. -You have to pay to use the...

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Thank Gms1983
Beccles, United Kingdom
Reviewed 6 days ago NEW

Travelling with friends and 2 18yr olds wanting to visit Iceland for their special birthdays was a great experience. The hotel was so clean, luxurious, friendly and the staff were so helpful. They set our satnav for us, recommended places to see in the city and even ordered us Dominos pizza delivered to our room. Everything catered for. Only thing...

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3Thank tammyallen
A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

Went with my other half for new year, hotel is very over priced for what you get. Reception area very welcoming and bar/lounge area relaxing. Food is nice but very over priced. Room was not wroth what we had paid, marks all over the floor, chairs and desk. The domestic staff kept forgetting to gig is clean towels and cups...

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Thank A TripAdvisor Member
MPollyHansen, Manager at Grand Hotel Reykjavik, responded to this review

Greetings from Grand Hotel Reykjavik. Thank you for mentioning our staff members. Clelia is indeed a true professional and like all of the reception team, always willing to go the extra mile in assisting our guests. Iceland has indeed been increasing in price due to the strengthening of our currency. I apologize if you felt the expectation weren't met according...

Reviewed 1 week ago

Our Christmas and New Year’s adventure began with 20 hours’ travel, arriving to KEF at 0630. Booking a morning arrival at the Grand greatly assisted the 9-hour adjustment, as did the diverse, delicious breakfasts, worth booking the breakfast included rate. The spacious Junior Suite has dual closets, an elegant spa tub and rain shower, one-piece king, and the most sweeping...

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Thank KandJ_Alaska
MPollyHansen, Manager at Grand Hotel Reykjavik, responded to this review

Dear KandJ_Alaska I am delighted to hear how much you enjoyed our hotel facilities. Our staff members are indeed extremely professional and it is great that they could help you sort out Christmas and new years dinners. Those days are very busy in Reykjavík. We hope that other guests get as good experience as you and I thank you for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Grand Hotel Reykjavik is a first-class, four star hotel for business travelers, conference guests and tourists who demand excellent service and facilities. Grand Hotel Reykjavik is now the largest hotel in Iceland with a total of 311 rooms and 15 meeting and conference halls, seating anywhere from 6 to 470 people. Grand Hotel Reykjavik is a member of Top International.The hotel is situated in a quiet area within a short distance from all services, recreation and business centers. ... more   less 

Additional Information about Grand Hotel Reykjavik

Address: Sigtun 38, Reykjavik 105, Iceland (Formerly Top CityLine Grand Hotel Reykjavik)
Region: Iceland > Capital Region > Reykjavik > Laugardalur
Price Range: $223 - $564 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Reykjavik 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Top Cityline Grand Reykjavík
Hotel Style:
#3 Green Hotel in Reykjavik
#6 Spa Hotel in Reykjavik
#14 Luxury Hotel in Reykjavik
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Reykjavik staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a higher floor - you wont regret it!”
 of 5 bubbles 86ashleyb, 20 Jan 2017 | Read review
“The Junior Suite was great. South view was stellar.”
 of 5 bubbles KandJ_Alaska, 12 Jan 2017 | Read review
“12th floor was quiet and had great views.”
 of 5 bubbles katherinej372, 12 Jan 2017 | Read review
“Don't be on the inner courtyard”
 of 5 bubbles Frequentfisher, 11 Jan 2017 | Read review
“Ask for a room on level 8 or above. Better views.”
 of 5 bubbles jasonmiller0910, 2 Jan 2017 | Read review
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