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Grand Hotel Reykjavik

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Traveller (821)
Room & Suite (190)
Dining (70)
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Overview
  • Excellent33%
  • Very good47%
  • Average16%
  • Poor3%
  • Terrible1%
Travellers talk about
“city centre”(128 reviews)
“miso soup”(21 reviews)
“lovely hotel”(84 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Hot Tub
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,858)
There are newer reviews for Grand Hotel Reykjavik
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Traveller rating
534
636
238
58
33
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534
636
238
58
33
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All reviewscity centremiso souplovely hotelfree shuttleshuttle servicebusiness hotelminute walklobby barhappy hourlarge hoteltaxi ridebreakfast buffetexecutive roomnorthern lightsthe hotel offersreception staffblue lagoon
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221 - 225 of 1,499 reviews
Reviewed 23 May 2017

The hotel itself is just on the outskirts of the main town but it was a ten minute walk in and 5 minutes to the sea front. All the excursions picked up from the hotel and because you were on the outskirts we generally got...More

Thank myah2k1
Response from MPollyHansen, Manager at Grand Hotel ReykjavikResponded 25 May 2017

Dear myah2k1 Thank you for your review and specially for mentioning our lovely spa. We just added a new sauna in there and the massages are always a perfect way to relax after a long day trip. warm regards Margrét Polly Hansen Deputy hotel manager

Reviewed 23 May 2017

Not in the city. Not great service. Hotel under construction/renovation. Room was nicely furnished, comfortable beds, good blackout drapes. Buffet was extensive but nothing was notable. The dinner buffet was great and everything was delicious.More

Thank mashark
Response from MPollyHansen, Manager at Grand Hotel ReykjavikResponded 25 May 2017

Dear Mashark. Thank you for taking the time to review your stay and I am delighted to hear you enjoyed your room and our dinner buffet. Our aim is to provide outstanding customer service and therefore I am concerned about your service comment. I would...More

Reviewed 23 May 2017

This was a fantastic hotel. It's close by amenities, and it's modern looking. The room was bright, roomy and comfortable. The only flaw I saw with the room was that we booked an Atrium room (windows face the atrium). The atrium is very open concept,...More

Thank clumsythief
Response from MPollyHansen, Manager at Grand Hotel ReykjavikResponded 25 May 2017

Dear clumsythief Thank you for your review and it is great to hear that you feel that we had the best service. Hope to show it to you again some day. warm regards

Reviewed 22 May 2017

Great stay. Centrally located. Very easy to find and park. Lots of large tours and conventions.Spectacular window view, heated bathroom floor. Loved the accommodations. The concierge was very helpful.

Thank Angie S
Response from MPollyHansen, Manager at Grand Hotel ReykjavikResponded 25 May 2017

Thank you Angel for your 5 star review.

Reviewed 19 May 2017

Yes, we felt very welcome by the people at the front deck. They served a better than average breakfast that presented delicious dishes that met every person's liking. And, the snacks served in the sitting area were tasty as well. In the evening, after our...More

Thank Merrilyn F
Management response:Responded 29 May 2017

Dear Merrilyn F Thank you for taking the time to write such a wonderful review. We are glad that we were able to impress you with our service and quality. We hope to welcome you again someday in the future.

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Concierge
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$207 - US$484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Reykjavik
#6 Spa Hotel in Reykjavik
#17 Luxury Hotel in Reykjavik
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$207 - US$484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Reykjavik
#6 Spa Hotel in Reykjavik
#17 Luxury Hotel in Reykjavik
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
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Traveller (821)
Room & Suite (190)
Dining (70)
Pool & Beach (2)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Sue D
16 June 2018|
AnswerShow all 6 answers
Response from MIHIRasito | Reviewed this property |
I feel this is the best property we have in the town , very close to all essential things , and my cost included breakfast too, the Breakfast area can get terribly crowded in tourist season , but its handled with efficiency... More
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angeldgood
5 June 2018|
AnswerShow all 4 answers
Response from Nicolitsa | Reviewed this property |
I don’t think it’s very old Everything looked new and very well kept Nice modern comfy rooms and public areas
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Votes
jul_TA
8 April 2018|
Answer
Response from HappyTraveler1202 | Reviewed this property |
I think you sent me this message in error.
0
Votes
Room Tips
"we had a room facing the loch and the mountains amazing"
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"Don't go for ones overlooking the car park and road we had 453"
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"Our room over looked the lobby and our fears of noise were totally unfounded."
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"Fastest elevators ever: our room over-looked the Atrium, which was OK."
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