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My wife and I stayed here for 3 nights, the reception area is a lot nicer than the outside building.
We asked to move rooms as looking over car park and were 2 single beds pushed together. We looked at the other room they offered...More
This place was lovely to stay in. We had an issue with a tour we had booked and, through some problem with communication with the driver, we missed the bus! The girl working these issues was absolutely wonderful!!!! She contacted Viator and we were able...More
The pool in the spa is fantastic. Note that it isn't highly chlorinated, so you're required to shower off before entering. Also, kids aren't allowed in it.
The restaurant serves a great free breakfast and evening meals are also good. The fire pit is a...More
We stayed here for 3 nights over Christmas. The hotel was decorated nicely in the lobby and reception and they have a lovely open fire you can sit by and read or wait for your excursion.
The rooms were large and had British TV channels...More
The hotel is really bland, just a concrete block near the Reykjavik (not Keflavik) airport and basically a people storage facility. The staff were dismissive and unhelpful. We booked about 3 weeks ahead, requested adjoining rooms on the booking. Rang the hotel, spoke to staff...More
1 Thank c0pperhead
Response from Icelandairhotel, IH Reykjavik Natura Guest Relations at Icelandair Hotel Reykjavik NaturaResponded 2 January 2017
Thank you for sharing your comments. Please accept our sincere apologies for this experience. We regret not having been able to accommodate your specific request and understand how this affected your stay. We take great pride in working with our guests who have...More
Response from Erlingur E | Property representative |
Hello and thank you for the question. The hotel provides free bus passes for the local bus, not transport from the airport. A taxi would be around 16.000 ISK. Transport from the airport can be arranged with our tour desk at... More
Hello and thank you for the question. The hotel provides free bus passes for the local bus, not transport from the airport. A taxi would be around 16.000 ISK. Transport from the airport can be arranged with our tour desk at email@example.com