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Mercure Peebles Barony Castle Hotel

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1,382 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Peebles Barony Castle Hotel
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Showing 1,329: English reviews
Reviewed 29 December 2016 via mobile

Was lovely to return. Room was clean, slightly cold but was just had to turn radiator on. It soon heat up. View was amazing. No issues - looked freshly decorated. Plenty of room for a double - lots of space for luggage, walking gear etc. Lovely tartan touches. Window is squint/won't close properly but again not huge concern as hearing...

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Helpful?
1Thank Joanne R
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear Joanne R, thank you very much for your lovely feedback. I am glad to hear you have enjoyed your return visit. Indeed, the Hotel is undergoing planned refurbishment and so far it has been very successful, but having in mind the age of the building and the turnover of guests, it sometimes takes us longer than anticipated. We do...

London, United Kingdom
Reviewed 18 December 2016

Me and my guest stayed in room 226 n 227 was very upset and disappointed with the service and the quality of the room we stayed in, as a staff of Accor hotel I expected lot better but your staff has failed to provide us better service. I am not being rude but I have been ignored by your staff,...

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Helpful?
3Thank upasana89bajpai
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear upasana89bajpai, thank you for taking time to share your review. First of all, please accept my apology over the inconvenience you had experienced during your stay. It is disappointing to hear your stay was below your expectations. We have noted your comments and will make sure similar problems are avoided in future. I do remember this case very well....

Edinburgh, United Kingdom
Reviewed 17 December 2016

Lovely Hotel, staff very attentive, both breakfast and dinner were very good,corridors very shabby and carpets worn in bits, wouldn't deter me from returning though, very enjoyable stay, a wee break just before the chaos of Christmas

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Susan H
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear Susan H, thank you very much for your lovely review. I glad to hear you have enjoyed your stay so much. I will make sure my team is aware of your feedback, I am sure they will feel delighted. Just a note, that Hotel is undergoing planned refurbishment and we are investing resources needed to bring the Hotel back...

Dumfries and Galloway, United Kingdom
Reviewed 14 December 2016

We went to this hotel grounds to view the largest 3d map of Scotland. We asked at the front desk where we had to go to view this. The receptionist was extremely helpful and gave us a brochure and directions. Because the receptionist had been so helpful we decided to stay for lunch. Plenty of choice and what we had...

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Helpful?
1Thank Patricia G
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear Patricia G, thank you for such a lovely review. It is has been well received and appreciated! I will personally pass on your thank you to Tony. He is an asset and a great addition to the team. Interestingly, the restoration of the map is around 95% complete, with a few bits and bobs left to finish. We are...

East Kilbride, United Kingdom
Reviewed 14 December 2016 via mobile

Booked an overnight night stay with my wife to celebrate our anniversary through the Accor group who I normally book my stays. The approach and front off hotel is stunning with plenty off out front parking. Noticed some work is being done ie painting etc but never caused an issue at all. Check in was nice and easy and reception...

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Helpful?
Thank murdo1
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear Murdo1, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Strathaven, United Kingdom
Reviewed 13 December 2016

Excellent value for money ideal place for quiet break away food is excellent value for money and extremely delicious excellent leisure facilities and spa treatments available interesting grounds to explore

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Q2656JTkevinb
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear Q2656JTkevinb, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Vytautas Syvys

Blairgowrie, United Kingdom
Reviewed 11 December 2016

had a three night stay in the barony hotel end of november. four miles from peebles in eddleston village. 75miles from where we stay near coupar angus. had to give credit card details when we arrived although i already had paid £290 for the three nights.havnt had to do that for years.all rooms on third floor have coomed ceilings. on...

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Helpful?
Thank ewan s
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear Ewan S, thank you for taking time in reviewing your time at Barony Castle Hotel. I certainly had a good laugh reading it and I am sure my colleagues will have as much fun. Firstly, please allow me to emphasize that you will NOT be banned from the Hotel after leaving this review. On a contrary, you are most...

Glasgow, United Kingdom
Reviewed 8 December 2016

enjoyed an overnight at this hotel with friends. Very warm and welcoming after a Christmas shopping spree in Peebles. Loved the ethos of the hotel and the stunning surrounding scenery. Had an evening meal which was very good as was breakfast in the morning

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Helpful?
1Thank mary l
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear Mary L, thank you very much for your feedback. It is a pleasure to hear you have thoroughly enjoyed your time at Barony Castle Hotel. I will share your kind feedback with my team who will be very delighted. All the Christmas decorations are done, presents are bought, Santa has received his invitation and Rudolf will be around too...

Liverpool, United Kingdom
Reviewed 1 December 2016

recently had a 2 night break, took my elderly disabled mum in law. The staff were all lovely and helpful. Breakfast was very good (we prebooked) on line bit cheaper. Lovely location, great touring base. Room was warm and comfortable. Would stay again.

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Rita D
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear Rita D, thank you for your inspiring review. I am happy to hear your stay was truly hassle-free. We always aim to deliver an exceptional level of service and exceed our guests' expectations whenever we can. We are glad to hear that on this occasion we did not disappoint. Thank you again for staying with us and we look...

Reviewed 1 December 2016 via mobile

We came here on a deal from 5pm, for dinner/bed/breakfast. Hotel left a nice birthday card for my partner as we were staying for his birthday. Room would be a 4/5, although room 201 was nice, it's showing its age and needing wee cosmetic tweeks-plug socket at desk loose, toilet roll holder loose and door handle loose....however the hotel looks...

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Helpful?
1Thank Fiona L
MercureBaronyCastle, General Manager at Mercure Peebles Barony Castle Hotel, responded to this review

Dear Fiona L, thank you for taking time to review your recent stay with us. I am happy to hear you have thoroughly enjoyed your stay with us. We are working hard to improve the quality of our services every day and being appreciated for the hard work is our best reward. We have an unique opportunity of being a...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Mercure Peebles Barony Castle Hotel

Address: Eddleston by Peebles | Scottish Borders, Eddleston EH45 8QW, Scotland (Formerly Barony Castle)
Region: United Kingdom > Scotland > Borders > Eddleston
Price Range: $89 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Peebles Barony Castle Hotel 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Barony Castle Hotel Eddleston
Barony Castle Hotel Peebles
Barony Castle Peebles
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Peebles Barony Castle Hotel staff and other travellers.
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Questions? Get answers from Mercure Peebles Barony Castle Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for privileged”
GwnethI, 24 Apr 2017 | Read review
“Be aware of ventilation noises in and around room 125”
245DaveG, 15 Apr 2017 | Read review
“If you have walking problems get a room near the lift or stairs as the corridors are very long”
victor351, 14 Apr 2017 | Read review
“well away from the reception area”
andymU5351GD, 3 Apr 2017 | Read review
“Definitely think about upgrading to one of the suites!”
Californiasoul_x, 29 Mar 2017 | Read review
5 of 5