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All reviews indoor pool tiki restaurant private beach sea view large hotel evening buffet five star deluxe room the bus concierge desk turn down service plenty of sunbeds pool side manoel island public areas marsamxett harbour tea and coffee
Avoid this hotel if you decide to stay in La Valette. It is clearly not the service you can expect from a real 5 stars hotel. Rooms are dark and old. Spa ok. Indoor pool ok as Well. Overall it is not the experience you...More
It’s clearly not the service you can expect from a real five star hotel.
The rooms are old and are very dark.
The staff clearly need to be trained. They are doing the minimum they can. Especially the restaurant team.
We ordered 14 rooms and...More
Worst stay ever in a 5 stars hotel. So desappointed. They never listened to me on my request. it's a shame you didn't answer positively to my requests. So bad. I booked 45 nights during the weekend and a dinner party for 30 people in...More
We went on Sunday for lunch at this hotel. when booking for the buffet i asked the F&B Manager about having Gluten free items. Mr Fenech made sure that when we arrive, the chef will explain to my wife which food items she can have...More
Date of stay: January 2019
1 Thank patrickmifsud
Response from Melissa_Samb, Guest Relations Manager at Excelsior Grand HotelResponded 1 week ago
I would like to thank you for your recent visit to Grand Hotel Excelsior and for having the time to review our Sunday lunch.
We are glad to learn that your overall stay with us was an enjoyable one.
Thank you for your...More
We stayed here in October as we were getting married in Malta. We had around 80 of our guests also stay here. Everything was excellent and the hotel were very accommodating. We had a pre-wedding party in the Tiki Village and the Indian catering was...More
The Grand Hotel Excelsior Malta is a deluxe, 5-star resort situated within the sixteenth century fortifications of Malta’s capital city, Valletta - a UNESCO World Heritage site. The Excelsior commands the …Moreisland’s premier waterfront location offering breathtaking sea views of Marsamxett Harbour and Manoel Island. As a member of Preferred Hotels & Resorts, the hotel exceeds expectations on the basis of its 5-star service excellence. All deluxe rooms and suites enjoy a harmonious blend of classic and contemporary design mixed with modern 5-star convenience including multi-channel flat screen TV. Spread over ten levels, three of which are executive floors, most of the rooms and suites overlook stunning harbour views. The Excelsior’s facilities include a private 30-berth marina, large outdoor and indoor swimming pools, health & beauty centre and 3 food and beverage outlets. The Excelsior offers versatile conference & banqueting facilities, fourteen flexible venues, a number of which have natural daylight - an ideal environment for business meetings, conferences and other events. Near to the Excelsior is the Mediterranean Conference Centre. This historical building enhances the Excelsior’s conference potential with an auditorium capacity for up to one thousand four hundred delegates. The Grand Hotel Excelsior opened its doors to its first guests on the 10th September 2007. Right from the start it was very clear that the product and service offerings were to be of a superior nature. The hotel prides itself in attracting and retaining a faithful following of leisure and business guests as well as prominent international personalities. Less
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They give you 2 days at the reduced prebooked cost and then standard charge which is costs much more than eating breakfast out in Valletta. I found more reasonably priced meals with much more choice by venturing out for... More
They give you 2 days at the reduced prebooked cost and then standard charge which is costs much more than eating breakfast out in Valletta. I found more reasonably priced meals with much more choice by venturing out for breakfast.
There is 10am free shuttle from the hotel to town or a 10 min (steep) walk in.