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Sofitel Luxembourg Europe

Travellers' Choice award winner
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$256*
US$113*
US$256*
US$113*
US$256*
US$112*
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Sofitel Luxembourg Europe
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906 Reviews from our TripAdvisor Community

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Showing 417: English reviews
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Lexington, South Carolina
Reviewed 1 week ago

Very nice hotel with exceptional front desk reception. Auriele went out of her way to offer suggestions and recommendations for us. Only downside, lots of construction around hotel area and difficult to find. Out if center center but close to airport.

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank rgarick
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Rgarick, First of all, thank you so much for taking the time to tell us about your recent experience at the Sofitel Luxembourg Europe. What a pleasure to receive your feedback. I will share your comments with our team and particularly with Aurélie. I am sure that this feedback will serve as an encouragement to all of our staff...

London
Reviewed 2 weeks ago via mobile

Stayed here for a quick one night visit. Booked a Premium Luxury Room which was meant to come with full free minibar on the top floor (5th floor) of the hotel. I was checked in to a room on the 4th floor and there were only soft drinks in the minibar. When I queried this upon check out, the receptionist...

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Helpful?
1Thank Baflyer50
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Baflyer50, We would like to thank you very much for your loyalty to the ACCOR hotels group and for having taken the time to share your experience with the Tripadvisor community. We sincerely apologise for the situation concerning the 'downgrade'. This is certainly not a true reflection of the high quality upon which we pride ourselves at the Sofitel...

Lier Municipality, Norway
Reviewed 18 April 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank janaP6474IA
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Mumbai, Maharashtra, India
Reviewed 13 April 2017 via mobile

I travel to Luxembourg very often and I have stayed in many hotels. This is by far the best one in Luxembourg city. The service and quiteness is amazing and an awesome breakfast is the icing on the cake

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Helpful?
Thank Ash031284
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Ash031284, First of all, I would like to thank you very much for having taken the time to write this review. What a pleasure to read your nice words about our establishment and moreover about our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...

Milan, Italy
Reviewed 10 April 2017

The place is good and the bed is comfy. However, the minibar had only 4 cans of soda in it. nothing else. very disappointing considering i was there for work and a bit hungry when i returned to my room. Room service is good and tasty (the typical hotel stuff).

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Helpful?
Thank kimpiquet
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Kimpiquet, Thank you very much for your feedback. We are very pleased to hear that you enjoyed your time at the Sofitel Luxembourg Europe ! Regarding your remark about the mini bar, it is true that we have somes rooms with only soft drinks (included on the price) on the fridge. Nevertheless, we would like to inform you that...

Washington DC, District of Columbia
Reviewed 8 April 2017

I was looking for hotels in Luxembourg for a business trip, and I noticed the Sofitel Luxembourg Europe was close to but not within the government rate. I emailed the hotel to ask if they could give me the government rate, and they refused, clearly not interested in my business. I booked a different hotel, but then I had to...

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Helpful?
1Thank nafa2
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Nafa2, Thank you very much for staying at the Sofitel Luxembourg Europe and for having taken the time to share your remarks with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We are very concerned by your remarks. I am sorry that your experience did not meet your...

Reviewed 7 April 2017

The SOFITEL brand never disappoints. As an Accor Platinum member I was upgraded in accordance with the program. The room was spacious, the bathroom nice and the bed excellent. The breakfast buffet was limited on the hot side - but staff were happy to fry an omelette or boil an egg. All in all friendly staff, very nice rooms and...

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Helpful?
Thank SunSnowSto46
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear SunSnowSto46, First of all, we would like to thank you very much for your loyalty to the Accor hotels group and for having taken the time to share your very kind feedback with the Tripadvisor community. We are so happy to read that you enjoyed your experience at the Sofitel Luxembourg Europe! I will definitely inform our Ambassadors about...

Denver
Reviewed 6 April 2017

Spent 2 nights in Luxembourg with my family. This hotel is just outside of the downtown but very close to the airport, just a 9 min drive. This hotel is not in the tourist area of luxembourg. We Rented a car and drove to hotel. There is a lot of construction and there is no direct access to hotel of...

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Helpful?
Thank dawongs
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Dawongs, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe and we would like to thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...

Cheadle
Reviewed 18 March 2017 via mobile

Reception staff were very helpful. And recommended places to eat, the rooms were comfy. shame no swimming pool (maybe in a refurb this can be considered) beds were comfortable- due to major construction outside views were disappointing... however we were not disturbed by any noice. Weekly busses to town are about every 1t mins from a stop under 5 mins...

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Helpful?
Thank 007Natty
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear 007Natty, Thank you very much for staying at the Sofitel Luxembourg Europe and for having taken the time to share your remarks with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Of course, we very much appreciate your comments regarding our breakfast, our reception staff and our bed....

London, United Kingdom
Reviewed 4 March 2017

Stayed here for work. Very convenient if you have a work in Krichberg. Not much else to write about. It's a decent property but the rooms could do with a bit of an upgrade. The Novotel next door is more modern (and cheaper).

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Helpful?
Thank b0n_v0yage17
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear bOn_vOyage17 , Thank you very much for your nice comments about the Sofitel Luxembourg Europe ! It is always a pleasure to receive positive a feedback. Regarding your remark about the design of our rooms, we have the pleasure to inform you that we will do renovation this year. In the meantime, do not hesitate to contact our Reception...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sofitel Luxembourg Europe is the only 5-star hotel in the new economic and cultural district of the "Plateau de Kirchberg" in Luxembourg. It is in the midst of the European Institutions and the business district, less than 10 minutes from the city center and offers easy access to Findel Airport and the highway system. There is a wide variety of cultural and business venues close to the hotel. ... more   less 

Additional Information about Sofitel Luxembourg Europe

Address: 4 Rue du Fort Niedergruenewald | Quartier européen Nord, Plateau de Kirchberg, Luxembourg City 2226, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: $147 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luxembourg Europe 5*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Orbitz, Priceline, Travelocity, ACCOR, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Sofitel Luxembourg Europe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Luxembourg Hotel Luxembourg City
Accor Luxembourg City
Sofitel Luxembourg City
Luxembourg City Sofitel
Sofitel Luxembourg Europe Luxembourg City
Hotel Style:
#1 Family Hotel in Luxembourg City
#3 Romantic Hotel in Luxembourg City
#3 Best Value Hotel in Luxembourg City
#4 Business Hotel in Luxembourg City
#4 Luxury Hotel in Luxembourg City
#7 Green Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Luxembourg Europe staff and other travellers.
9 questions
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Cambridge, United Kingdom
Bristol, Connecticut
Bristol, Connecticut

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Questions? Get answers from Sofitel Luxembourg Europe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view- you may get one! (we didn't)”
Londontraveler25, 1 Jan 2017 | Read review
“all rooms seem good”
PopeyeCalifornia, 15 Dec 2016 | Read review
“Go for the suite. Life is two days and one is already gone”
Elzevires, 9 Oct 2016 | Read review
“all quiet it seems but a bit stuffy.”
107IanM107, 7 Jul 2016 | Read review
“Food is really good. So not many places nearby but this ticks all the food and bar boxes”
426jackiej, 26 May 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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