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Sofitel Luxembourg Europe

1,031 reviews
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Traveller (476)
Room & Suite (178)
Dining (46)
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“le stubli”(8 reviews)
“luxury room”(8 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,031)Write a Review
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Traveller rating
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169
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4
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235
169
48
16
4
Show reviews that mention
All reviewsle stublilanvin toiletriesluxury rooma great business hotelcity centreroom servicebusiness districtthe busfree mini barthe bed was extremely comfortablean upgraderooms are largenespresso machinepublic transportgreat roombusiness tripreception staff
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201 - 205 of 472 reviews
Reviewed 7 May 2015

My partner and I spent one night at this hotel. The idea was to see Luxembourg City in one day, and this hotel helped its purpose! We left the car inside the parking lot where you need to pay for parking (cost around 14 euros),...More

1  Thank Karinax
Response from H1314GM, Directeur général at Sofitel Luxembourg EuropeResponded 13 July 2015

Dear Guest, We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Michele, our concierge. I am sure that this feedback will serve...More

Reviewed 1 May 2015 via mobile

Not sure if all the rooms in this hotel have the same decor but I was shocked at how Orange the room was! Room was definitely dated. I could not control the temperature. It was so hot one night that I could not sleep. Room...More

Thank CareeWags
Response from H1314GM, Directeur général at Sofitel Luxembourg EuropeResponded 13 July 2015

Dear Guest, First of all we would like to thank you very much for having chosen the Sofitel Luxembourg Europe and for having taken the time to leave your feeling on Tripadvisor. Of course, we are so happy to read that you found the staff...More

Reviewed 30 April 2015

Extremely friendly staff ,my room was clean ,but I must say it seemed a bit dated , the room had a very strange smell ,had three sleepless nights ,breakfast I found ok , would I stay again sadly no ,I have to be 100% honestMore

Thank Andriel790
Response from H1314GM, Directeur général at Sofitel Luxembourg EuropeResponded 13 July 2015

Dear Guest, First of all we would like to thank you very much for having chosen the Sofitel Luxembourg Europe and for having taken the time to leave your feeling on Tripadvisor. Of course, we are so happy to read that you found the staff...More

Reviewed 28 April 2015

Conveniently sited near the Expo Centre, lovely rooms, though bathroom a bit dated and lacking in style to suit the bedroom, large cracks in the marble tiles. Staff were very pleasant, and helpful, tried to charge for breakfasts that we hadnt had. Though it was...More

Thank mandymorton
Response from H1314GM, Directeur général at Sofitel Luxembourg EuropeResponded 12 July 2015

Dear Guest, First of all, we would like to thank you very much for having chosen the Sofitel Luxembourg Europe for your recent stay and for having taken the time to share your remark on Tripadvisor. We are very happy to know that you had...More

Reviewed 21 April 2015

Sofitel Europa, Luxembourg. Check-in: pleasant, welcoming, efficient, friendly, helpful. Room: large, well-furnished, great beds, black-out curtains, large bathroom, good lighting, very clean and comfortable, coffee and tea in room. Due to double doors between hallway and room, and contrary to earlier complaints, absolutely no noise...More

Thank Dutchinparadise
Response from H1314GM, Directeur général at Sofitel Luxembourg EuropeResponded 26 April 2015

Dear Guest, First of all we would like to thank you so much for taking the time to tell us about your experience at Sofitel Luxembourg Europe. We are absolutely delighted to read that you enjoyed your stay especially the staff, the bed, and the...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$129 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Luxembourg City
#3 Romantic Hotel in Luxembourg City
#4 Business Hotel in Luxembourg City
#8 Green Hotel in Luxembourg City
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$129 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Luxembourg City
#3 Romantic Hotel in Luxembourg City
#4 Business Hotel in Luxembourg City
#8 Green Hotel in Luxembourg City
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (476)
Room & Suite (178)
Dining (46)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
SarahF1993
7 February 2018|
AnswerShow all 2 answers
Response from Donald M | Reviewed this property |
Yes, but it isn't a significant feature of the place.
0
Votes
Trenton W
9 March 2017|
AnswerShow all 2 answers
Response from | Reviewed this property |
No. You can use public transportation bus n. 16 and you get off where there is the Novotel suites. The Sofitel is just behind. Otherwise you can take a taxi but it's kind of expensive.
0
Votes
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1234
Room Tips
"try the fine dining Italian restaurant for a high class romantic dinner with great menu"
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"Do not take room 271"
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"Prestige suites offer a nice amount of space with foyer, living room and bedroom (all separated with doors..."
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"Higher floors for views"
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