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Sofitel Luxembourg Europe

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Sofitel Luxembourg Europe
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876 Reviews from our TripAdvisor Community

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Showing 407: English reviews
Worcester, United Kingdom
Reviewed 15 May 2014

Regularly stay in Luxembourg but never here - it is a bit worn in places but overall a great place to stay. One of the best and most genuine welcomes I have encountered in a business hotel. Attentive service everywhere, great bar, great bed for a really good nit sleep, great breakfast. Gets my vote as place to stay in...

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Helpful?
Thank Wayne S
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your guest experience on TripAdvisor following your recent stay with us. We are absolutely delighted that you found our staff extremely professional! I shared your compliments with all my team and everyone was very touched by your very kind words. Your satisfaction is the best reward for our...

Bromley, United Kingdom
Reviewed 11 May 2014 via mobile

Dear Sofitel Team, Thank you for the full of emotions weekend. Thank you for: -great check in with a lot of professionalism, smiles and helpfulness -nice spacious room with welcome birthsday chocolate and drinks -gift given to our daughter -help with booking the restaurant and directions -tasty and full of variety fresh breakfast.

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Helpful?
Thank adrianandjoanna
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Guest, First of all, I would like to thank you very much for having chosen the Sofitel Luxembourg Europe for your birthday. Thank you very much for your very kind words regarding the service. I will definitely share your beautiful comments with all my team. Your satisfaction is the best award for all my staff. We are absolutely delighted...

porthcawl
Reviewed 6 May 2014

Situated on a twenty minute walk outside Luxembourg city this Hotel would be ideal for the businessman while other travellers could take advantage of the quieter weekends. Two restaurants and a well stocked Bar there was no need to look elsewhere for a meal. There was a smokers room but unfortunately for non smokers there was, on occasions, a smokey...

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Helpful?
Thank mervyn j
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear guest, First of all we would like to thank you very much for taking the time to tell us about your experience at Sofitel Luxembourg Europe. We are absolutely delighted to read that you enjoyed your stay especially the localization, the bars, the restaurants, the room and the services! Thank you so much for sharing your concerns and we...

Appleton, Wisconsin
Reviewed 4 May 2014 via mobile

My wife and I stayed here for a romantic get a way and we're not disappointed. It is a very upscale establishment at a good price. The staff is helpful and professional. My only complaint is that it is hard to find as there is road construction and the signs aren't very helpful. Take it slow and be patient. It...

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Helpful?
Thank mcnitl
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear guest, Thank you so much for taking the time to post your comments on TripAdvisor regarding your recent romantic stay at the Sofitel Luxembourg Europe. It is such a great pleasure to learn that you found our staff “helpful and professional” and our establishment “upscale”. Your words are so generous, and we sincerely thank you! Kindly rest assured that...

Zurich, Switzerland
Reviewed 3 May 2014

I'm not sure how to write this review. We paid a low rate. So I can't complain. However given the fact this hotel is considered as a first class hotel having normally very high prices I have to say the service was a bit lousy. The room was nice, clean and large. The service poor. When we returned the second...

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Helpful?
Thank Werner W
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you very much for your last stay at the Sofitel Luxembourg Europe and for taking the time to share your remarks with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Of course, we very much appreciate your comments regarding the size and the cleanness of the...

London, United Kingdom
Reviewed 25 April 2014 via mobile

A nice hotel in a rather quiet part of the city. Actually, it's in the business district so there's literally nothing else about. Location wise, not too good for exploring the city, though it's only a 25 min walk to the city centre. The hotel treated us really well, and the staff are really polite. The hotel is a bit...

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1Thank ArcticRoll
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Guest, First of all, I would like to thank you very much for having chosen the Sofitel Luxembourg Europe for your last visit in Luxembourg ! Thank you very much for your very kind words regarding the service. I will definitely share your beautiful comments with all my team. Your satisfaction is the best award for all my staff....

London, United Kingdom
Reviewed 21 April 2014

We stayed at this hotel over the Easter weekend and the hotel felt empty. We arrived about 1pm and the room was ready which allowed us to leave our bags and explore the city. The Room was spotless and an excellent size, bathroom was clean and the bed was very comfortable. We didn't have breakfast at it was quite expensive...

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Helpful?
Thank Stuart P
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear guest, First of all we would like to thank you very much for taking the time to tell us about your experience at Sofitel Luxembourg Europe. We are absolutely delighted to read that you enjoyed your stay especially the services, the room, the bed and the localization. Thank you so much for sharing your concerns and we are looking...

Reviewed 20 April 2014 via mobile

Arrived slightly early but this was no problem, room was ready. Great room, fantastic bed for sleeping and more! Loads of space in the room and bathroom also very big. Separate door so you can shut off dressing area and bathroom and have just have the bedroom area. Room was spotless through out. Staff were brilliant, nothing was too much...

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Helpful?
1Thank Tcej111
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear guest, We would like to thank you very much for shared your experience on Tripadvisor and for the kindness of your words. We are very happy to read that you found our staff “brilliant”. Our "Ambassadors" were very touched by your very nice compliments; your satisfaction is our best reward! Moreover, we are also so thrilled that you enjoyed...

Lewes, United Kingdom
Reviewed 11 April 2014

We stayed here for two nights towards the end of March, booking 11 rooms in total.. Check in was incredibly straight forward, having all keys & room lists ready when we arrived, which was greatly appreciated. All of the communal areas within the hotel are finished to a very high standard, with friendly, experienced and knowledgable staff throughout. Room service...

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Thank hjpkt
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you very much for staying at the Sofitel Luxembourg Europe and for having taken the time to share your remarks with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Of course, we very much appreciate your comments regarding our design, our communal areas, our staff and...

Grantham, United Kingdom
Reviewed 28 March 2014

The Sofitel in Kirchberg is geared entirely to people on EU Commission business. Why else would you stay in a very comfortable hotel surrounded by EU Offices and a dual carriageway. All of that having been said the hotel is a top notch place with good facilities and service, and excellent comfy rooms. It is marred slightly by the prices...

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Helpful?
Thank Jonathan V
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear guest, First of all, thank you so much for taking the time to share your comments. We are delighted that you had a great experience at the Sofitel Luxembourg Europe and that you enjoyed your comfortable room and our good location. Our goal is to always exceed our guests’ expectations and we want to thank you for taking the...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sofitel Luxembourg Europe is the only 5-star hotel in the new economic and cultural district of the "Plateau de Kirchberg" in Luxembourg. It is in the midst of the European Institutions and the business district, less than 10 minutes from the city center and offers easy access to Findel Airport and the highway system. There is a wide variety of cultural and business venues close to the hotel. ... more   less 

Additional Information about Sofitel Luxembourg Europe

Address: 4 Rue du Fort Niedergruenewald | Quartier européen Nord, Plateau de Kirchberg, Luxembourg City 2226, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: $150 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luxembourg Europe 5*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Booking.com and ACCOR so you can book your Sofitel Luxembourg Europe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Luxembourg Hotel Luxembourg City
Accor Luxembourg City
Sofitel Luxembourg City
Luxembourg City Sofitel
Sofitel Luxembourg Europe Luxembourg City
Hotel Style:
#1 Family Hotel in Luxembourg City
#3 Romantic Hotel in Luxembourg City
#3 Best Value Hotel in Luxembourg City
#3 Luxury Hotel in Luxembourg City
#4 Business Hotel in Luxembourg City
#7 Green Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Luxembourg Europe staff and other travellers.
8 questions
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Bristol, Connecticut
Bristol, Connecticut

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Questions? Get answers from Sofitel Luxembourg Europe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view- you may get one! (we didn't)”
 of 5 bubbles Londontraveler25, 1 Jan 2017 | Read review
“all rooms seem good”
 of 5 bubbles PopeyeCalifornia, 15 Dec 2016 | Read review
“Go for the suite. Life is two days and one is already gone”
 of 5 bubbles Elzevires, 9 Oct 2016 | Read review
“all quiet it seems but a bit stuffy.”
 of 5 bubbles 107IanM107, 7 Jul 2016 | Read review
“Food is really good. So not many places nearby but this ticks all the food and bar boxes”
 of 5 bubbles 426jackiej, 26 May 2016 | Read review
5 of 5