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Le Royal Hotels & Resorts - Luxembourg

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Le Royal Hotels & Resorts - Luxembourg
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643 Reviews from our TripAdvisor Community

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Showing 379: English reviews
London
Reviewed yesterday NEW

The only reason I am writing this review is because I cannot actually seem to get anyone to help me from the hotel even though I have now called 6 times in the past week. I stayed on business for 2 nights last week and although I held the room under my debit card, I paid upon check out on...

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Helpful?
Thank Courtney G
Oirschot, The Netherlands
Reviewed 3 days ago NEWvia mobile

The hotel is great and has a very good location. When you cross the street, you will be in the main shopping street and close to most of the sites. The rooms are very clean, quiet and big. We had a standard room and even that was pretty big. We stayed there for 2 nights. The breakfadt is also good....

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Helpful?
Thank Willem v
London, United Kingdom
Reviewed 2 weeks ago

Stayed here on business in November 2016. It's broadly fine - nothing majorly wrong with the hotel. But it is all starting to look a bit dated and showing signs of wear and tear. Staff were fine, but not exceptional by any means. Bottom line is that there are better options in Luxembourg for a similar price.

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Helpful?
1Thank Colin E
Leroyalluxembourg, General Manager at Le Royal Hotels & Resorts - Luxembourg, responded to this review

Dear Sir, Thank you for kindly taking the time to write a review on TripAdvisor, as it is only through feedback that we are able to improve upon the services we deliver to our guests. Le Royal Hotels & Resorts Luxembourg completed a major renovation earlier this year and the Piano Bar, Amélys restaurant and most of the rooms and...

Reviewed 4 weeks ago via mobile

The quality of the bedrooms, restaurants and meeting rooms would warrant 5 stars. Unfortunately this very good hotel is let down by its poor gym facilities. The gym room is tiny and there is only one treadmill, one step machine and one exercise bike. So if you not one of the first 3 people in line you have to wait....

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Helpful?
Thank Graeme D
Leroyalluxembourg, General Manager at Le Royal Hotels & Resorts - Luxembourg, responded to this review

Dear Sir, Thank you for sharing your review following your recent business stay at Le Royal Hotels & Resorts Luxembourg. We are pleased to read that you were satisfied with the bedrooms, the dining options as well as the meeting facilities. We are however sorry to hear that you did not enjoy our fitness center. Our hotel being located right...

Reviewed 5 weeks ago

Super fast check in -check out service . Helpful staff who can smartly orient you to city . Concierge even as items like hair gel on request . Good restaurant with wide choice . very clean and quiet rooms

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Helpful?
Thank anand101
Leroyalluxembourg, General Manager at Le Royal Hotels & Resorts - Luxembourg, responded to this review

Dear Guest, Thank you for reviewing your stay at Le Royal Hotels & Resorts Luxembourg and sharing your experience with other travelers. It is a pleasure to read your kind words on our welcoming and attentive Front Desk staff, and well-appointed bedroom. Rest assured I will share your feedback with them as they take a great pride in ensuring each...

Arkansas
Reviewed 29 October 2016

This hotel is extremely nice & the location is excellent. It has all of the necessary amenities and then some! The staff works hard to make its clientele feel appreciated. There were a lot of younger business clientele during our stay. The Le Royal appeared to be a "happening" place.

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Thank WorldTraveler40000
Leroyalluxembourg, General Manager at Le Royal Hotels & Resorts - Luxembourg, responded to this review

Dear Madam, Thank you very much for such positive comments, your feedback is really motivating and gratifying. It is often the staff that leaves the longest impression on our guests and so it is wonderful that they really made a difference for you. I shall certainly share your comments with everyone at the hotel. Since the recent renovation of our...

Reviewed 28 October 2016

Stayed here for the entire week and service were excellent. Nice and spacious room with comfortable beds and cool lightning system. Breakfast in the room was ok. Great location and service, including a nice transfer to airport.

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Helpful?
Thank Rafael G
Leroyalluxembourg, General Manager at Le Royal Hotels & Resorts - Luxembourg, responded to this review

Dear Sir, Thank you very much for your lovely review about your recent stay at Le Royal Hotels & Resorts Luxembourg. I am thrilled to hear that you had a fabulous business stay with us and that you found our customer service excellent, I have a great team who is very passionate about delivering only the very best service at...

Brussels, Belgium
Reviewed 22 October 2016

Rooms - confortable, good layout, good shower, good beds. They have installed a toilet system whereby the toilet seat is warm etc but i personally found it uncomfortable Breakfast - very good options, also for those who are more health-conscious // good coffee Location - excellent location, walking distance to the city's main square Gym - the gym is tiny...

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Helpful?
Thank DionysisD
Leroyalluxembourg, General Manager at Le Royal Hotels & Resorts - Luxembourg, responded to this review

Dear Guest, Thank you very much for taking the time to write about your business stay at Le Royal Hotels & Resorts – Luxembourg. We very much appreciate your great feedback and I have shared it with the team. Our guests’ happiness and satisfaction is our number one priority and I am therefore really pleased to learn that you have...

Charlotte, North Carolina
Reviewed 21 October 2016 via mobile

5 star service (turn down, chocolates, etc All amenities first rate Heated toilet seats (a first for Me). Highly recommended. A first rate breakfast buffet was included. Location good. Very walkable to major sites

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Thank Greene L
Leroyalluxembourg, General Manager at Le Royal Hotels & Resorts - Luxembourg, responded to this review

Dear Sir, We appreciate your kind words about your stay and to know that you spent a lovely stay at Le Royal Hotels & Resorts – Luxembourg. It is brilliant to read that your particularly enjoyed our generous buffet breakfast and were touched by the professionalism of our staff. My team works remarkably hard to deliver a warm and personalised...

Derby, United Kingdom
Reviewed 6 October 2016

My suitcase had been delayed at Frankfert Airport, the Conseige at Le Royal sorted it out and collected it for me when it came on a later flight.The supeub service continued all the seven days and nights i stayed from all the staff. My room was lovely and i could work the temperature controll easily. The bed very comfortable. I...

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Helpful?
Thank hazel s
Leroyalluxembourg, General Manager at Le Royal Hotels & Resorts - Luxembourg, responded to this review

Dear Madam, The time, care and thought you have taken in writing this wonderful review about your one week stay with us at Le Royal Hotels & Resorts – Luxembourg, is highly appreciated. Our team could not be more thrilled to read your kind comments about your perfect stay, the good atmosphere in our hotel, the relaxing moments you had...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Known for its sophisticated European hospitality and impeccable service, Le Royal Hotels & Resorts - Luxembourg is arguably the only five-star hotel in the heart of Luxembourg and one of the Leading Hotels of the World. Heavy renovation works have just been achieved: 170 renovated rooms, the Piano Bar with a contemporary design enhanced by original lights and music and, the last but not the least, the new restaurant Amélys which proposes a traditional, natural cuisine in magnificent surroundings brightened in the summer by a flowery terrace. Fine dining at La Pomme Cannelle epitomizes culinary excellence, while the Club Santé offers professional spa treatments, a fitness centre and an indoor swimming pool. Golden Key Concierge service, airport shuttle bus, garage parking and a lovely boutique complete the first-class experience. ... more   less 

Additional Information about Le Royal Hotels & Resorts - Luxembourg

Address: 12 Boulevard Royal, Luxembourg City 2449, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: $227 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Royal Hotels & Resorts - Luxembourg 5*
Number of rooms: 210
Reservation Options:
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Also Known As:
Hotel Le Royal Luxembourg City
Le Royal Hotels & Resorts - Luxembourg Luxembourg City
Hotel Style:
#5 Luxury Hotel in Luxembourg City
#5 Business Hotel in Luxembourg City
#6 Family Hotel in Luxembourg City
#6 Romantic Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from Le Royal Hotels & Resorts - Luxembourg staff and other travellers.
5 questions
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Philadelphia
over a year ago
Derby, United Kingdom
5 months ago
Fillmore, California
2 months ago

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Questions? Get answers from Le Royal Hotels & Resorts - Luxembourg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book through Expedia”
 of 5 bubbles dragonbearCardiff, 12 Sep 2016 | Read review
“Any room is exceptional”
 of 5 bubbles stanislasy2016, 27 Jul 2016 | Read review
“phone reception to have someone unlock the windows which are large but they open wide to allow fresh air into the room at night.”
  • room showing bar looking toward doorway
  • room showing bed and bar
 of 5 bubbles edgm, 24 Jun 2016 | Read review
“See review re: smoking...”
 of 5 bubbles MichaelB40, 17 Jun 2016 | Read review
“Ask for a renovated room”
 of 5 bubbles ThomasT772, 14 Jun 2016 | Read review
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