We booked this hotel through Jet2 - with a free child place, but an odd hotel to offer a child place as not really child orientated. Felt very short stay /business orientated. Great location for the sea front, harbour, old town and zoo. Feel tourism is just taking off here. Breakfast was ok, though same each day. Pool was good .....and quiet, plenty of space and sun loungers. Staff were ok, often not around, Cleaners were brilliant. The room was very small for 3 people on a week's holiday with a child and suitcases. They said we had had an upgrade - cant imagine a smaller room?! The prom appeared to be a race circuit at night for cars and motor bikes - while it looked great fun it went on past midnight and kept us awake.
I have been here for a night, the bed’s mattresses were is bad condition, we all felt backache next day. Toilet was moving, the were no slippers. Breakfast is below average, no proper parking available. Generally I am not satisfied.
Unprofessional in every way, over priced, staff are very unfriendly, cheap food, we had hair in the scrambled eggs in the morning breakfast, the waiters are no professional, the woman on the entrance desk lacks the minimum etiquette. I don't recommend it at all!!!
A very convenient hotel, friendly staff, especially Nicholas the bar man and a particular waitress in the restaurant but I don’t know her name. Close to beach, nice pool area and close nearby restaurants within a 20min walk radius. Recommend the Columbia beach restaurant, really nice but a bit on the expensive side, you also have Terry’s Place, the service is there very good including the food. We had a sea view room, was lovely. Lovely scenery. Very spacious and very clean. Clean comfortable beds, normally struggle to sleep but the few nights I’ve been here I’ve fallen asleep within not even 5 minutes and because of the position of our room, the sun didn’t glare down on room and make it too hot. Overall staff are very helpful, very knowledgeable and friendly. If your stuck, want information or advice. The cleaners also work hard, but they need to make sure that everything is cleaned and cleaned polished especially the lampshades and under desk table. The grounds are very clean, no piece of litter in sight. Definitely recommend this place. Definitely come back again.…
We stayed at the hotel for two nights prior to a cruise. We had two rooms, that were close to each other on a upper floor. The hotel is conveniently located close to the beach and sea area. The hotel was clean and seemed to try its best to follow COVID protocols. Our rate included breakfast and that was very good. We also enjoyed the pool.
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