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Very old hotel, especially bathroom area.Old tiles. Avoid car park area as it broke down during our stay and we couldn't use the car.
The furniture in the room was old, the carpet are 30+yeard old., the lift quite scary and extremely slowMore
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2 Thank m0nikaz342
Response from Prestigi H, Departamento comercial at Novotel AndorraResponded 25 July 2016
Thank you for taking the time to tell us about your experience at the Hotel Novotel Andorra. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies.
Rest assured that we are taking the appropriate measures to...More
Stayed one night whilst on a motorcycle tour. We were charged 30 euros to park our 3 motorcycles in the hotel underground park. When I took this up with reception and explained that the machines did not fill one car parking space that is charged...More
Thank Phillip C
Response from Prestigi H, Departamento comercial at Novotel AndorraResponded 7 July 2016
Dear Phillip C;
We regret that your stay has not been entirely pleasant as we'd like because of the incident of the parking and restaurant. Really, in our parking, the price of the service to park motorcycles, is for vehicle and not for parking place....More
Very friendly staff on check-in, average rooms, small bathrooms, no cooling so you have to sleep with window open and listen to traffic noise. Great location right on the doorstep of the shopping district which is the only reason we stayed here. Good breakfast the...More
Thank Patrick B
Response from Prestigi H, Departamento comercial at Novotel AndorraResponded 19 May 2016
We regret that your stay has not been entirely pleasant as we'd like because of the incident of the noise but at the same time, we are glad because overall the hotel, has met your expectations. Waiting to be able to receive you...More
As always this is a good choice in Andorra. This is already my fourth visit and this time I got a very nice room on the corner of the hotel, it was slightly bigger than previous rooms and it was not too noisy (still the...More
Response from Prestigi H, Departamento comercial at Novotel AndorraResponded 15 February 2016
Dear J0nathan Garcia;
Thank you very much for your kindly opinion. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintain...More
This hotel is located pretty centrally, about a three-minute walk from the bus station and another few minutes' walk to the main shopping street. Everything was pretty normal here, i.e. nothing stood out in any sense. Staff seemed nice enough. The gym, located in the...More
Response from Prestigi H, Departamento comercial at Novotel AndorraResponded 3 December 2015
Thank you very much for your nice comment. Your feedback encourages us to keep working every day to get to meet the expectations of all customers.
Waiting to be able to receive you in another not very distant stay, receive a very cordial...More
US$76 - US$138 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#8 Family Hotel in Andorra la Vella
#9 Luxury Hotel in Andorra la Vella
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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