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Hotel de l'Isard

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900 Reviews from our TripAdvisor Community

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Showing 113: English reviews
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Leeds, United Kingdom
Reviewed 8 February 2017 via mobile

Good value, spacious room, nice restaurant interior, convenient location, but.... 1) Lots of noise even when the windows are closed (depending on which side you are on it will be either traffic or industrial ventilation fans) 2) Rooms a bit run down (cardboard tiles on the bathroom ceiling would lift up if there was a draft - we lived on...

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Helpful?
Thank Ieva D
Isard H, Director General at Hotel de l'Isard, responded to this review

Dear Ieva D, Thanks for writing about your stay on our hotel in Andorra. We are very sorry we could not meet your expectations during your stay, be sure we will work to improve them. Hope you could visit us again on your next trip to Andorra.

Charlottetown, Canada
Reviewed 19 December 2016

Great location and wonderful hotel. Front desk not always most eager to help but service wasn't terrible. Breakfast is wonderful. Had a good sleep and wander around the town as this location is perfect for exploring.

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Thank John S
Isard H, Director General at Hotel de l'Isard, responded to this review

Dear John S, Thanks for writing about your stay on our hotel in Andorra. We are so pleased your stay met your expectations. Please do not hesitate to contact us again on your next trip to Andorra, we will be waiting to host you again in Andorra

Calgary, Canada
Reviewed 25 October 2016

Excellent location. We walked from the bus depot at 11pm with no worries...10 minutes max. Bus stop out front for local buses going all over the place. Didn't need a car. Breakfast is great. Loads of variety. Room is comfortable and modern.

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Helpful?
Thank happyme_13
Isard H, Director General at Hotel de l'Isard, responded to this review

Dear happyme_13, Many thanks for posting your comment about our hotel in TripAdvisor, we are glad to see our guests enjoy their stay with us. We hope to see you again on your next trip to Andorra.

Essex, United Kingdom
Reviewed 23 October 2016

Hotel in great location. Handy car park on road opposite. Nice hotel and breakfast. Great value for money. My only critisism would be the lady on reception was very miserable and unwelcoming. Would be nice to be greeted with a smile.

Review collected in partnership with this hotel
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Helpful?
Thank Gsikez
Isard H, Director General at Hotel de l'Isard, responded to this review

Dear Gsikez, Thanks for leaving your impression about our hotel. We will send them your comment about your impression of the recepcionist, finding out what could happened this day and improve it. Many thanks for your stay, we hope we could see you again on your next trip to Andorra

Fallston, Maryland
Reviewed 19 October 2016

My mother and I spent 3 nights here while exploring Andorra. This hotel was great. The rooms were clean and spacious, and the hotel is located very close to everything we needed. When I booked the room I did not realize breakfast would be included, and it was a nice surprise when I checked in. Breakfast is only served till...

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Helpful?
Thank Donna W
Isard H, Director de Recepción at Hotel de l'Isard, responded to this review

Dear Donna W, Many thanks for posting your comment about our hotel in TripAdvisor, we are glad to see our guests enjoy their stay with us. We hope to see you again on your next trip to Andorra.

Reviewed 6 September 2016 via mobile

This lovely hotel is a great base for day trips to surrounding villages and towns. The bus stop is immediately outside. We stay here after trekking and camping in the Pyrenees. This hotel has recently changed its evening menu from buffet to set menu with an improvement in the quality of the food and still reasonable.

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Thank Lisa B
Isard H, Director de Recepción at Hotel de l'Isard, responded to this review

Dear Lisa B, Thanks for writing about your stay on our hotel in Andorra. We are so pleased your stay met your expectations. Please do not hesitate to contact us again on your next trip to Andorra, we will be waiting to host you again in Andorra

Oslo, Norway
Reviewed 25 August 2016 via mobile

Having just come from Barcelona, we spent the following night in Andorra de la Vella, at this hotel. The rooms are ok, yet very small and the furniture outdated. In the morning construction work at the neighboring property began very early, not letting us relax very much before continuing on our trip. The staff spoke sufficient English, but were not...

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Thank LinnLauvset
Isard H, Director de Recepción at Hotel de l'Isard, responded to this review

Dear LinnLauvset, We regret you couldn't enjoy your stay as much as you expect. We have had some works on the Cafè during the spring season improving the space and service with the only goal to make your stay better. We will be waiting to host you again in our hotel and enjoy our new Cafè.

Newcastle upon Tyne, England, United Kingdom
Reviewed 21 August 2016

I travelled to Andorra as part of a group of 6 motorcyclists in August 2016. I had booked this hotel in January, reserving 3 double rooms and asking for secure parking for the 6 bikes. We arrived just after 5pm to be told by the receptionist that my reservation had been cancelled and that the hotel was now fully booked....

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Thank Marie A
Isard H, Director de Recepción at Hotel de l'Isard, responded to this review

Dear Marie A, Many thanks for posting your opinion in TripAdvisor. Do not hesitate that we´ll check what happened with your booking, we apologize and we´ll try to clarify this situation for the coming booking to do not happen again. Please don´t hesitate to contact us in your next trip to Andorra.

Pocking, Germany
Reviewed 11 August 2016

Everything was excellent - especially the restaurant! - we were very relaxed and had a nice time in Andorre. The parking in the parking site of Pyrenees shopping center was expensive with 18€ for the night!

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Thank Wugmar
Isard H, Director de Recepción at Hotel de l'Isard, responded to this review

Dear Wugmar, Many thanks for posting your opinion about our hotel in TripAdvisor. We are so glad we could match your expectations. We work hard trying our guests are satisfied with our services and reading your opinion is the best way to get your feedback. Please do not hesitate to come to visit us again.

Northampton, United Kingdom
Reviewed 10 August 2016 via mobile

Hotel L'Isard is located on one of the main streets in Andorra La Vella, just adjacent to the historic old town. The hotel has limited private parking but is surrounded by cheap, safe municipal car parks. The hotel is modern, clean and stylish. Our receptionist spoke excellent English and was extremely helpful, both in guiding us to a nearby car...

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Thank John-frae-Banff
Isard H, Director de Recepción at Hotel de l'Isard, responded to this review

Dear John-frae-Banff, Many thanks for posting your opinion in TripAdvisor. We´ll take your comments about the towels and decaf coffee to improve this services and we hope you could enjoy them on your next stay with us. Please don´t hesitate to contact us in your next trip to Andorra.

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
For three generations, the Hotel de l’Isard has been offering its guests the opportunity to enjoy all the best of Andorra, the Country of the Pyrenees: shopping, relaxation, snow, nature, history and fun. Located in the heart of the capital of the Principality of Andorra at the always vibrant and lively Avinguda (avenue) Meritxell, the recently refurbished Hotel de l’Isard invites you to relish the traditional hospitality of the Andorran people in an establishment equipped with all modern comforts and conveniences, featuring the latest technologies. The building where the hotel is listed as a National Heritage property. Behind its sturdy stone facade, builded according to the typical high-mountain architecture, one finds a cosy friendly hotel that welcomes you to enjoy the entirely reformed guest rooms. Indeed, you will find that Hotel de l'Isard now excels the already high standards of service and comfort that it already has been offering for forty years. In the commercial centre of the main town, the Hotel de l'Isard is the ideal place to stay either if you are looking for doing shopping, going out, experiencing our typical gastronomy or making business. Come and take advantage of the hundreds of kilometres of our ski slopes during the winter season and the delightful nature and wildness in the gentle Andorran summers. We have a private car park with a limited number of parking spaces however it is very safe and easy to park near by the hotel. There is an enormous range of interesting things to do in the Principality all year round. Just one click to find out about the very competitive and flexible price policy that we offer. Because the Hotel de l’Isard makes it simple for you to come and make the most of your stay! We look forward to welcoming you, with the assurance that, once you get to know us, you will become part of our family of guests who, year after year, choose our establishment to take the most of the Andorra experience. ... more   less 

Additional Information about Hotel de l'Isard

Address: 34 Avinguda Meritxell, Andorra la Vella AD500, Andorra
Region: Andorra > Andorra la Vella Parish > Andorra la Vella
Price Range: $73 - $721 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel de l'Isard 3*
Number of rooms: 61
Reservation Options:
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Hotel Style:
#3 Best Value Hotel in Andorra la Vella
#6 Romantic Hotel in Andorra la Vella
#6 Family Hotel in Andorra la Vella
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Questions & Answers

Here's what travellers have asked, with answers from Hotel de l'Isard staff and other travellers.
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Questions? Get answers from Hotel de l'Isard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quieter.”
 of 5 bubbles anncR5480JV, 27 Jan 2016 | Read review
“Cheapest rooms were quite adaquate but there was a little noise from the fan extractor system with the rooms on the 1st floor when you had the windows open”
 of 5 bubbles GJD629, 22 Jan 2016 | Read review
“We had Room 310. Good view of the mountains.”
  • View from Room 310
 of 5 bubbles 171simonb, 21 Oct 2015 | Read review
“all rooms seem to have excellent views”
 of 5 bubbles susane257, 12 Oct 2015 | Read review
“Stay at the back”
 of 5 bubbles F5799OLjohnf, 11 Jun 2015 | Read review
5 of 5