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The hotel location is very good because it is only 5 min to the main shopping street . Room was ok but not so much comfortable bed but very nice view to the mountains . Parking is not free and very expensive 20 euro per...More
Response from Prestigi H, Departamento comercial at Hotel Andorra PalaceResponded 25 September 2017
First of all, I would like to thank you for posting a comment for our Andorra Palace and thank you for the time you spent here. We are glad to read that, in general, your stay with us was a good experience.
I think it's safe to say this hotel needs a complete overhaul in terms of decor, I've not seen a brown tiled bathroom since the 80s! My "double" room included two single beds even though there was just me, it had a stale smell of...More
Thank Matt B
Response from Prestigi H, Departamento comercial at Hotel Andorra PalaceResponded 28 August 2017
Dear Matt B;
Thank you for taking the time to tell us about your experience at the Andorra Palace. I'm sorry that your experience did not meet your expectations; allow me to express my sincerest apologies.
Please note that this problem was a true exception...More
On our way back from 1 week Costa Brava.
No more parking in the hotel.
Only 1 key for our family room.
Swimming pool is so small.
Sauna was out of order.
Poor finishing of the room in general...
We were disappointed.
Better to go...More
Thank Alexander V
Response from Prestigi H, Departamento comercial at Hotel Andorra PalaceResponded 5 May 2017
Dear Alexander V;
We apologies for discontent and met disappointment. Be assured that we will forward your precious opinion with the concerned departments, those who take measures adapted to assure the quality of service for which our clients wait and deserve.
I have written many reviews and never yet given full marks. I couldn't find fault with my stay here so feel I have to give a fair review. This hotel is part of the prestige group and Joined up with mercure. This seems to work...More
2 Thank ManchesterSheldon
Response from Prestigi H, Departamento comercial at Hotel Andorra PalaceResponded 25 July 2016
Thank you very much for your nice comment. We work every day to overcome the expectations of our clients and it motivates us to know that our desire is fulfilled when we receive nice comments as this one. Waiting to be able to...More
The hotel is situated on a main shopping street with a car pull in for unloading.
We had no problem checking in, and were given a welcome drink voucher one per person redeemable at the Novotel ( part of the same group ).
1 Thank Tony058
Response from Prestigi H, Departamento comercial at Hotel Andorra PalaceResponded 6 May 2016
First of all, I would like to thank you for posting a comment for our hotel Andorra Palace and thank you for the time you spent here. We are glad to read that your stay with us was a great experience.
US$61 - US$207 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Spa Hotel in Andorra la Vella
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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