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See all 3 hotels in La Cortinada

Hotel Mu

159 reviews
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Traveller (52)
Room & Suite (56)
Dining (25)
Overview
  • Excellent42%
  • Very good37%
  • Average15%
  • Poor3%
  • Terrible3%
Travellers talk about
“la massana”(12 reviews)
“secret escapes”(8 reviews)
“hot tub”(8 reviews)
Free Wifi
Breakfast Buffet
Hot Tub
Non-Smoking Rooms
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Reviews (159)Write a Review
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All reviewsla massanasecret escapeshot tubski busbuffet stylevalue for moneyfree bussteam roomgood sizesoupgreat valuedown the roadother guestsevery nightirish barski triplovely staff
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1 - 5 of 46 reviews
Reviewed 6 days ago via mobile

The hotel is conveniently located between both main ski resorts of Vallnord, Pal-Arinsal and Arcalis, so they are easily accessible by car or public bus. Rooms are well sized and beds are comfortable, plus they have a well sized terrace. Breakfast is excellent and the...More

Thank mohiki79
Response from Marta P, Director de Relaciones con Clientes at Hotel MuResponded 6 days ago

Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Reviewed 6 September 2017 via mobile

We booked through secretescapes as we wanted to try skiing without paying a fortune. The hotel was fine - room was clean and food was OK. The biggest problem though was that it was so far from the slopes. The ski bus was completely unreliable...More

4  Thank Becky H
Response from Marta P, Director de Relaciones con Clientes at Hotel MuResponded 15 September 2017

Dear Guest, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the ski bus. Rest assured that these issues will be looked into. We value...More

Reviewed 20 April 2017

The Hotel Mu was excellent, from a much needed dinner left in our room after our late arrival, excellent service, choice of food and service. The spa was welcome after skiing, though hot tub could be warmer. The ski bus is erratic, especially in the...More

Thank Simonjulia07
Response from Marta P, Guest Relations Manager at Hotel MuResponded 24 April 2017

Dear guest, Thank you so much for yout stay and your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staffs takes great pride in, so we value your feedback. We hope you will visit us...More

Reviewed 17 April 2017

Everything about our stay was flawless; the staff, the food, our room and the service. The location was also great for us because it was peaceful but only a short ride into the party place of Arinsal which was ideal for me and my best...More

Thank Heather F
Response from Marta P, Guest Relations Manager at Hotel MuResponded 18 April 2017

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staffs takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 7 April 2017

Me and my best friend stayed at this hotel whilst we went skiing and it was fantastic!!! staff were lovely, room really clean, comfy beds! GREAT food! so so nice, i loved the Mu I would totally stop again! :D and if you're going to...More

Thank Elizabeth L
Response from Marta P, Guest Relations Manager at Hotel MuResponded 10 April 2017

Dear Elisabeth, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staffs takes great pride in, so we value your feedback. We hope you will visit us again. Best regards.

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Room Service
Laundry Service
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$68 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$68 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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Traveller (52)
Room & Suite (56)
Dining (25)
Hotel & Grounds (109)
Bathroom (4)
Questions & Answers
Ask a question
annettebeard
23 January 2017|
Answer
Response from Marta P | Property representative |
Hello annettebeard, Thank you for your question. It's difficult to predict how the snow will go by these dates, but I can tell you that the ski resorts are due to close on April 17. I hope this information was helpful. Kind... More
0
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Google Translation
cavegirl00
9 January 2017|
AnswerShow all 4 answers
Response from Marta P | Property representative |
Dear Rachael, Thanks for your question. First shuttle to to Arcalís is at 9.15 am + or -, and first shuttle to Pal-Arinsal is at 9.45 am, + or -. For anything else you can contact directly to the hotel. Kind... More
0
Votes
Google Translation
Room Tips
"Ask for a room at the end of a corridor...the walls/doors offer no sound dampening"
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"Ours was on the top floor so probably the quietest."
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"Rooms on the 4th floor are nice."
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