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Traveller (187)
Room & Suite (354)
Dining (55)
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Overview
  • Excellent45%
  • Very good31%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
“shower gel”(2 reviews)
“la vella”(2 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (764)
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All reviewsshower gelwould stay here againla vellasquarespashoppinglanguageandorramassageslopes
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1 - 5 of 48 reviews
Reviewed 4 March 2018

We stayed in Roc blanc at the beginning of the 2017/2018 ski season. I had stayed here previously before as part of a school trip and was mesmerized so I had to recommend it to my family to return. Firstly we arrived slightly early and...More

Thank Sarah C
Response from Cristina C, Director de Relaciones con Clientes at Roc Blanc HotelResponded 4 March 2018

Thank you Sarah C for your opinion and rating. We are very pleased to read that you enjoyed your stay at our hotel. We will communicate your gratefulness to Ms. Flore to take care about the problem with your rucksack, that finally was solved. We...More

Reviewed 2 January 2018 via mobile

The main issue at this hotel is an internet. It’s a shame that 4 star hotel in civilized country in Europe has internet speeds slower than at the middle of the African desert. It’s irritating especially when the trip requires being online. Also the bar...More

Thank Rafael H
Response from Cristina C, Director de Relaciones con Clientes at Roc Blanc HotelResponded 3 January 2018

Dear Mr. Rafael H, thank you for your opinion. We regret the problems that you tell us with the Internet. We are changing our net to optical fiber to improve this service. The bar service on the 31st closed at 8PM in order to prepare...More

Reviewed 7 December 2017

I have no idea how this hotel is rated so high. The hotel is just terrible. Employees have no idea what customer service means and we even felt they hate guests.Check in process wasn't nice and we were not welcomed. We had a feeling that...More

Thank Evgeniya_ef
Response from Cristina C, Director de Relaciones con Clientes at Roc Blanc HotelResponded 14 December 2017

Dear Evgeniya_ef, we regret not having met your expectations during your stay at our hotel. We regret very much the incidents that you tell us with the treatment by our reception and spa staff, the situation that you tell us is not usual. Please, we...More

Reviewed 15 September 2017

Stayed in July 2017 for short two night shopping spree. Room was very clean and modern which extended into bathroom and the super size shower. Room over looked the square which was quiet and pleasant views around . Breakfast very nice and good variety of...More

Thank sueandallan2016
Response from Cristina C, Director de Relaciones con Clientes at Roc Blanc HotelResponded 15 October 2017

Dear Sueandallan2016, Thank you very much for your comment and rating. We are glad to know that you and your pets have enjoyed your stay at our hotel. We look forward to welcoming you on more occasions. Greetings and see you soon.

Reviewed 3 September 2017

We recently spent a week in Andorra, and although we didn't stay in this hotel, we visited the bar every single evening. There is seating outside in the square, with artificial grass and pots of herbs and lanterns on the tables. It felt very relaxed...More

Thank Christina B
Response from Cristina C, Director de Relaciones con Clientes at Roc Blanc HotelResponded 13 September 2017

Dear Ms. Christina, thank you for your rating and for the positive comments. We were glad to know that you enjoyed our terrace and bar service. We hope to welcome you again in the future and we will be happy that you can stay in...More

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Most Booked Properties in Escaldes-Engordany, Andorra
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$95 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Escaldes-Engordany
#4 Romantic Hotel in Escaldes-Engordany
#5 Luxury Hotel in Escaldes-Engordany
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$95 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Escaldes-Engordany
#4 Romantic Hotel in Escaldes-Engordany
#5 Luxury Hotel in Escaldes-Engordany
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (187)
Room & Suite (354)
Dining (55)
Pool & Beach (6)
Amenities (68)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Rooms over looking the Square have nice views"
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"Rooms away from the center square are much quieter. Open the window for cool, fresh air."
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"Room facing the square"
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"All rooms are good value , clean and spacious .- the higher the category of course provides different..."
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