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08/10/2017 09/10/2017
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    Kyriad Andorra Comtes d'Urgell Hotel

    29 Avinguda de les Escoles, Escaldes-Engordany AD700, Andorra
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    08/10/2017 09/10/2017
    Traveller (34)
    Room & Suite (15)
    Dining (8)
    • Excellent7%
    • Very good24%
    • Average33%
    • Poor15%
    • Terrible21%
    7 Apr 2017
    “Worst hotel !”
    17 Mar 2017
    “DO NOT STAY HERE!!!!”
    Free Internet
    Non-Smoking Rooms
    Pets Allowed
    Room Service
    Laundry Service
    3.0 Star Hotel
    All hotel details
    Offers from Kyriad Andorra Comtes d'Urgell Hotel
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    8 Oct9 Oct
    1 room, 2 adults, 0 children
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    Reviews (265)
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    1 - 5 of 15 reviews

    Reviewed 7 April 2017 via mobile

    I went to andorra as a school trip for skiing and we were staying in this hotel. When we arrived the rooms didn't smell nice, the toilets were not clean and the rooms were cramped, the rooms need to be updated badly! When we went...More

    Thank ellenkeyes
    Response from Maria_Baraldes_B, Gerente at Kyriad Andorra Comtes d'Urgell HotelResponded 18 April 2017
    Google Translation

    Apreciado viajero, Quisiera pedirle disculpas por la mala experiencia ha vivido en nuestro establecimiento y por los graves hechos que...More

    Reviewed 17 March 2017

    My daughter was so excited to set off on her first holiday away with her school friends on February 17, 2017. Her spirits were dampened slightly when she discovered that the rooms were very shabby and the food wasn't very nice but there was a...More

    3  Thank Patricia G
    Response from Maria_Baraldes_B, Drector Hotel at Kyriad Andorra Comtes d'Urgell HotelResponded 21 March 2017

    Dear Customer: As you have already been informed of the agency or the monitors who were with the group at the Hotel during the incident, Is in the hands of the Andorran police which has opened an investigation. All the measures were taken due to...More

    Reviewed 16 March 2017

    Stayed here as part of a school trip, worst hotel I have ever been in. Rooms were tiny (NOTHING like pictures on website) showers were size of sinks, no kettle or hairdryers supplied. Rooms were filthy, and need modernised. Food was disgusting, staff were rude....More

    7  Thank clionagibbons16
    Response from Maria_Baraldes_B, Director Hotel at Kyriad Andorra Comtes d'Urgell HotelResponded 21 March 2017

    Dear Customer: Thank you for taking the time to provide an assessment of your stay. I regret to know that expectations were not met. Regarding the incident to which he refers, he must know that it is in the hands of the police, a complaint...More

    Reviewed 4 March 2017 via mobile

    We went here as a school in Feb. For starters the rooms were cramped, bathrooms were so horrible - had to hold the shower head above your own head and sometimes the hot water would run BROWN. Food wasn't great, staff were rude and we...More

    4  Thank Mdohertyturas
    Reviewed 26 February 2017

    I stayed here as part of a school group on a ski tour for 6 nights. I can easily say that this has been the worst hotel we have stayed in. We had 49 students travelling and they were spread over 4 floors which made...More

    9  Thank Niall H
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    • Top amenities
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$46 - US$213 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 169
    • Reservation Options
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    • Location
    • Andorra >
    • Escaldes-Engordany Parish >
    • Escaldes-Engordany
    • Also Known As
    • Comtes d Urgell
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    Traveller (34)
    Room & Suite (15)
    Dining (8)
    Hotel & Grounds (24)
    Bathroom (4)
    Family and Play Areas (2)
    Mola Park Atiram Hotel
    558 reviews
    .21 km away
    Hotel Spa Termes SERHS Carlemany
    288 reviews
    .32 km away
    Roc Blanc Hotel
    684 reviews
    .22 km away
    Hotel Exe Prisma
    511 reviews
    .35 km away
    Nearby Restaurants
    244 reviews
    .13 km away
    Hotel Mola Park Restaurant
    46 reviews
    .19 km away
    Marquet Gourmeterie
    154 reviews
    .22 km away
    Restaurante Mussol
    89 reviews
    .04 km away
    Nearby Attractions
    Illa Carlemany Shopping Center
    246 reviews
    .57 km away
    Sant Pere Martir Church
    31 reviews
    .27 km away
    Museu Carmen Thyssen Andorra
    16 reviews
    .24 km away
    Centro de Arte de Escaldes-Engordany
    26 reviews
    .22 km away
    Questions & Answers
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    Room Tips
    "stay far away!"
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    "ask for the rooms with a view to the city, othervise You will get rooms to the Yard, which has noise of air..."
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    "Big rooms are in the top floors. That can be hot at summer, without air conditioning..."
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