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Hotel Spa Termes SERHS Carlemany

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Traveller (144)
Room & Suite (52)
Dining (17)
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Overview
  • Excellent38%
  • Very good44%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“great location”(3 reviews)
“good deal”(2 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Spa Termes SERHS Carlemany
Special Price: 10% off room rate
Offers from Hotel Spa Termes SERHS Carlemany
Special Price: 10% off room rate
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Nearby Hotels
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (373)
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All reviewsgreat locationgood dealbreakfast buffeteuros per nightroom was cleancar parkandorra la vellamassagejacuzziskiparkingbedroommountains
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1 - 5 of 33 reviews
Reviewed 2 weeks ago

Very pleasant hotel, awesome breakfast! Hotel staff is very kind and helpful. Spa area is very small, not enough for hotel capacity. Every other aspect of hotel is exceptional! Had a great time! Andorra is a small treasure chest, worth a visit for sure!More

Review collected in partnership with this hotel
Thank mmocza602445
Response from SERHSHotels, Guest Relations Manager at Hotel Spa Termes SERHS CarlemanyResponded 1 week ago

Dear guest, first of all, thank you for choosing the Spa Termes SERHS Carlemany Hotel for your stay in Andorra, and for sharing your experience with other travelers. We are so glad to read that you enjoyed so much your stay in the Spa Termes...More

Reviewed 29 March 2018

I would have rated this a 4-star, but have reduced the rating to 3 as the fridge/ mini-bar wasn't working. My companion is a diabetic and needed the fridge for her insulin medicine. We had to use the fridge downstairs for it. Not at all...More

1  Thank 231shreyaj
Reviewed 5 February 2018

Very well located in the centre of Andorra la Vella, though in a quiet area. You can walk 5 min down the street for dinner or shopping. Spa was good and service there was just outstanding. Champagne bottle in the jacuzzi and massage +++. Nice...More

Thank Stephanie M
Response from SERHSHotels, Guest Relations Manager at Hotel Spa Termes SERHS CarlemanyResponded 6 February 2018

Dear Stephanie, Thank you for taking the time to write such a detailed review. We are glad to hear that you enjoyed your stay with us, we are so lucky to have a property in the heart of Andorra with that very strategic location. On...More

Reviewed 30 November 2017

We had a very nice stay. The stuff is very polite although the wellness facilities can be improved. The breakfast was nice although the variety is average. In general we enjoyed it and we would go again.More

Review collected in partnership with this hotel
Thank Mike_Gent
Response from SERHSHotels, Guest Relations Manager at Hotel Spa Termes SERHS CarlemanyResponded 9 January 2018

Dear Mike, Thank you for choosing the Spa Termes SERHS Carlemany hotel for your recent trip to Andorra. By other hand, we take a note of your comments about the breakfast. We hope to have you back in the near future. Best regards, Guest Relations...More

Reviewed 25 November 2017

Breakfast was 4* and very comprehenisve. The rooms oldish and the 2 rooms we tried during our 3 nights stay were terrible "smoking smell, as now all our clothes are" (Superior Duplex # 309 and 303). the staff tries very hard to compensate with friendlyness,...More

Review collected in partnership with this hotel
Thank Peter K
Response from GESTORA HOTELER... C, Director General at Hotel Spa Termes SERHS CarlemanyResponded 13 February 2018

Dear Peter Thank you for your comments and stay. We will pursue a renovation of our services within the next months, hope you enjoy our services some day in the future. Regards

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Pool
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Concierge
Meeting Rooms
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$49 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Escaldes-Engordany
#2 Best Value Hotel in Escaldes-Engordany
#3 Luxury Hotel in Escaldes-Engordany
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$49 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Escaldes-Engordany
#2 Best Value Hotel in Escaldes-Engordany
#3 Luxury Hotel in Escaldes-Engordany
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (144)
Room & Suite (52)
Dining (17)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"Ask for the mountain valley view."
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"Top floor rooms, certainly!"
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"Rooms to the front come with noise from the street, better choose the river side. Permanent "noise"..."
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"Get a room on the river side"
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