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Hotel Piolets Park & Spa

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Hotel Piolets Park & Spa
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849 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Reviewed 27 April 2014 via mobile

Stayed here for our ski hols in December and weren't at all disappointed . Hotel very well appointed and had a front facing room overlooking the slopes and a balcony . Great room with everything we needed and the spa in the hotel was excellent . Tried to use our meal voucher at the fontanella but walked out as the...

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2Thank lmcjaxx
Leuven, Belgium
Reviewed 24 March 2014

Close to ski-facilities/after ski with lockers in the parking lot. Fitness facilities to keep you fit on a snowy day. A large spa with outdoor jacuzzi to enjoy the moon and stars.. in the snow. Great quality of food and all you can eat with friendly service. Room with a view (5th floor) and high ceiling. And for socializing several...

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Thank Tim P
belfast
Reviewed 22 March 2014

just returned from a week skiing in soldeu staying in piolets park and spa hotel hotel first class and all staff so friendly the food was beautiful we even had caviar one night kids menu brilliant pizza chips beautiful steaks can not fault this hotel kids clubs where kids meet up after a hard days skiing all free give mums...

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Thank teresagreenBelfast
Aberdeen, United Kingdom
Reviewed 13 March 2014

We are just back from a week's stay here and was pleasantly surprised how good this hotel was, especially after reading many of the comments on here!!! The reception staff were very helpful and very efficient. One member actually came up to my room to help with the safe! The shuttle bus drivers were very friendly and efficient. Most of...

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1Thank alison p
Relaciones Públ... P, Guest Relations Manager at Hotel Piolets Park & Spa, responded to this review

Thank you very much for your feedback. Your comments have been shared with the team, and are much appreciated. We look forward to welcoming you back for next years visit, and please do reach out to the hotel directly so that we may assist. We are happy to hear that your sons teddy bear will return home soon. .) All...

Derry, United Kingdom
Reviewed 11 March 2014 via mobile

Stayed here from 02 Mar - 09 March 2014 with children. Nice hotel, convenient with a shuttle service to the gondola in Soldeu if you don't fancy a 5 min walk! Great selection of food for breakfast and evening meal, all in all I would stay here again.

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2Thank Crunkinkwak
Relaciones Públ... P, Guest Relations Manager at Hotel Piolets Park & Spa, responded to this review

We like it too! We are so glad you enjoyed your stay ! Please contact us when you book your next stay so we can make it even better! All the best,

Leigh
Reviewed 11 March 2014

Just back from a week's stay at this hotel, very modern, nice rooms and very clean. Staff were very helpful in the main. Used the gym most days, well equipped and free to use. Didn't use the pool and spa as they were charged at an extra 9 Euros-but they did look very clean and nice. Also the safe is...

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1Thank July60
Relaciones Públ... P, Guest Relations Manager at Hotel Piolets Park & Spa, responded to this review

Thank you for your feedback, we are sorry that you were disappointed with the buffet. We would appreciate it if you would contact us directly when you book your next stay so we can find you a pack best suited for your stay. I am glad you enjoyed the fitness area. We look forward to welcoming you to back to...

Wallasey, United Kingdom
Reviewed 10 March 2014

We have just returned from a weeks stay. We stayed on the 4th floor with a mountain view. The hotel was very clean and modern. We used the lockers at the hotel and also the minibus up to and from the gondola most days. They advertised that the bus stopped at 5pm, but as we were in afternoon ski lessons,...

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1Thank Jules F
Relaciones Públ... P, Guest Relations Manager at Hotel Piolets Park & Spa, responded to this review

We are so glad you enjoyed your stay and we have also shared your comment with Leticia! Thank you for taking the time to write. We are really glad you had such a great experience at our Hotel, at the restaurant and the spa, and at the resort. All the best,

Reviewed 5 March 2014

We stayed at the piolets park and spa for a weeks skiing and really could not fault it! We emailed the hotel in advance and asked for adjoining rooms which on arrival they delivered. These aren't your usual adjoining rooms as there is one door off the corridor into a porch area with two doors, one each into each room....

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Thank Curtik
Relaciones Públ... P, Guest Relations Manager at Hotel Piolets Park & Spa, responded to this review

What a great review! Thank you for your positive feedback. We are happy to hear that you enjoyed the location as well as the services of the hotel. As to the WiFi we are excited to state that the WiFi is being upgraded in both coverage and capacity. We are glad that the team was able to assist. Your feedback...

Edinburgh, United Kingdom
Reviewed 4 March 2014

We were really a little apprehensive after reading other reviews about this hotel. We were pleasantly surprised - really impressed with the communal areas the food was great lots of choice and kids always had something they liked. The kids club was a big hit with our 6 & 9 year olds. We found all the staff from reception to...

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Thank Pollypad
Relaciones Públ... P, Guest Relations Manager at Hotel Piolets Park & Spa, responded to this review

Thank you for your feedback. We too believe we are positioned excellently in Soldeu, 300 m from Grandvalira. We are glad that you enjoyed the ski resort and that you aprecciated our free shuttle service to the slopes. This mini bus can get you to Grandvalira, door to door, in less than 5 minutes. Our hotel is a modern hotel...

Reviewed 24 February 2014 via mobile

Stayed for a week skiing. Left 23/2/14. Met mum-in-law there. When checking in staff realised we were together so went out of their way to get us adjoining rooms, which the kids loved. Nice sitting area in lounge, good place to chat and email photos home (didn't want to be on internet any more than that). Good selection of food...

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1Thank Lin_dasmit
Relaciones Públ... P, Guest Relations Manager at Hotel Piolets Park & Spa, responded to this review

We are really glad you had such a great experience at our Hotel. We are glad you enjoyed our staff and the service they provide. We would love to make your next stay even better. Thank you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free Parking
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
4* mountain hotel, ideal for mountain lovers, families and a relaxing short break. It is situated 300 m away from the biggest ski station in southern Europe, Grandvalira and 18 km from Andorra la Vella with more than 1.500 shops. Hotel has 150 rooms. 76 Premium rooms completely renewed during 2016. All rooms have views onto mountains. Typologies available: double, triple, quadruple and suite. Buffet style restaurant with views onto the mountain and 8 show cooking areas. Lounge Bar with terrace. Mountain Wellness & Spa with dynamic swimming pool, indoor whirlpool, outdoor whirlpool, sauna and hammam. 7 health and beauty treatment cabins. Massage under request. Gym overlooking onto mountains. Kids' Club. Ski Room 100% renovated. Free shuttle to Soldeu ski station during winter. Sports shop with rental and sale. Outside car park and indoor garage. Room service. 24-hour reception. WIFI. ... more   less 

Additional Information about Hotel Piolets Park & Spa

Address: 19 Carretera General 2, Soldeu AD100, Andorra
Region: Andorra > Canillo Parish > Soldeu
Price Range: $96 - $1,613 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Piolets Park & Spa 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Ahotels Piolets Park Hotel Soldeu
Ahotels Piolets Park And Spa
Ahotels Piolets Park Soldeu
Hotel Style:
#1 Family Hotel in Soldeu
#2 Ski-In / Ski-Out Hotel in Soldeu
#2 Spa Hotel in Soldeu
#2 Luxury Hotel in Soldeu
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Piolets Park & Spa staff and other travellers.
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Questions? Get answers from Hotel Piolets Park & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 314 overlooks the slopes & gets afternoon sun on balcony.”
 of 5 bubbles mclangus, 19 Mar 2017 | Read review
“Get a high floor room”
 of 5 bubbles Catell0L, 19 Feb 2017 | Read review
“All rooms seemed to have beautiful views of the mountains”
 of 5 bubbles JulieC2909, 30 Dec 2016 | Read review
“They all seem to have mountain views”
 of 5 bubbles 838melanieb, 13 Apr 2016 | Read review
“Floor 5 has the furthest reaching views”
 of 5 bubbles Fincher, 15 Mar 2016 | Read review
5 of 5